Claire's Stores
2.7 of 5 245 reviews
www.clairestores.com Hoffman Estates, IL 5000+ Employees

Claire's Stores Reviews

Updated Apr 14, 2014

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2.7 245 reviews

                             

52% Approve of the CEO

Claire's Stores CEO James D. Fielding

James D. Fielding

(44 ratings)

38% of employees recommend this company to a friend
245 Employee Reviews
in

Review Highlights

Pros:
  • "You get a great employee discount because they want u to wear the merchandise"
    in 28 reviews
  • "fun to intereact with kids through earpiercing, good discount 50% off"
    in 24 reviews
Cons:
  • "district manager doesn't care about individuals, just how we make her look"
    in 27 reviews
  • "SCANDALOUS upper management (including a certain District Manager for Illinois District 6"
    in 24 reviews
  • Show more review highlights

Reviews

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  • Approves of CEO

 

LOVED THIS JOB

Third Key (Former Employee)
Bend, OR

I worked at Claire's Stores part-time for more than a year

Prossmall team of co-workers so we were like a family, it was easy to sell the stuff cause is was inexpensive and fun stuff. Plenty of opportunity for advancement. the employee discount was the BEST.

Consthere was a bit of a disconnect between our store and the higher ups in the company, our district manager would sweep in and give us her "solutions" to our problems and just expect the numbers to magically change.

Advice to Senior ManagementMaybe make it easier to transfer? I would still be working for Claire's, but i moved to another state and the store here wouldn't even consider me cause they had a full staff, I wouldve liked the change to meet the team and be put on an on call staus maybe, to help out when needed, I loved the company.

Yes, I would recommend this company to a friend

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I had a great time working at Claire's.

Anonymous Employee (Former Employee)

I worked at Claire's Stores full-time for more than a year

ProsThere was a lot of help from management to assist you in doing your best job possible. They are interested in employee growth.

ConsThe company wants to be fashion foreward, but their dress code has restrictions that inhibit ones ability to be on trend.

Advice to Senior Managementrelax on the dress code

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Claire's Stores rocks!!!

Anonymous Employee (Current Employee)

I have been working at Claire's Stores full-time

ProsAwesome small company to work for, I had the feeling that I owned my little shop

Consneeds media interactive sort of thing

Advice to Senior Managementget an App

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Love it

Manager (Current Employee)

I have been working at Claire's Stores full-time for more than 5 years

Proslove the environment and customers! Easy fast pace... everyone is friendly

Consnone that I can think of

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Store manager

Retail Store Manager (Former Employee)
Jacksonville, FL

I worked at Claire's Stores full-time for less than a year

ProsOnly 40 hour weeks but still salary pay and benefits.

ConsSingle person shifts, not enough payroll to really train your people.

Advice to Senior ManagementUpdate technology. Improve training methods.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Great company to work for!!!

Anonymous Employee (Current Employee)

I have been working at Claire's Stores

ProsGreat growth potential
Fun atmosphere
Great employees, many long term

Consnone, I think it is a good company to work for.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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A great place to work.

Sales Associate (Current Employee)

I have been working at Claire's Stores part-time for less than a year

ProsFabulous company. Good training procedures. (Usually) easy to deal with customers. Easy to use tills. Fun to dress to sell.

ConsNot great pay. Babies will occasionally hate you. Hoovering between the towers is the worst (all the stuff falls off, every time. Everything moves every few weeks and you look stupid when you take a customer over to the faking it tower and find hello kitty all over it.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Fun atmosphere, Love my co-workers but could use better benefits.

Third Key Holder (Current Employee)
Miami, FL

I have been working at Claire's Stores part-time for more than a year

ProsFun at times, REALLY great discount.

ConsRECOVERY SUCKS!! and you have to deal with everyone's BS 50% of the time. The company gets you in trouble for not making good sales when its not really your fault or theres nothing you can do about it.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Claires is where I got my start

Anonymous Employee (Current Employee)

I have been working at Claire's Stores

ProsManagment makes sure you are trained to at least standard so that you feel comfortable
Atmosphere is always a calm one
Very understanding of person life and time of needed
If more hours are wanted and your store doesnt have them you have the flexibility of working at another store in the area
Great Weekend hours

ConsWorking alone most of the time
Customers arent very understanding when prices are raised, or signage is not understandable or confusing (comes with any customer service job though)

Advice to Senior ManagementManagement overall is GREAT! And communication with the stores is above par. Only suggestion would be less vague on signage. Customers get confused and then we end up having to give them a deal that really was not apart of the signed deal and we are losing money over it. Paying customers get really mad over fine print..

Yes, I would recommend this company to a friend

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A good learning experience

Sales Associate (Current Employee)

I have been working at Claire's Stores

ProsWork around schedule. Learn every aspect about retail. Get a raise every 6 months to a year. Laid back more or less.

ConsAlot of shoplifters!!!! Sometimes you get angry mothers in regards to ear piercing (mostly when asked to show an id and if child is under 13 wanting to get cartilage pierced.

Advice to Senior ManagementBe a little more organized.

Yes, I would recommend this company to a friend

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