Claire's Stores

www.clairestores.com

Claire's Stores Reviews

Updated January 29, 2015
Updated January 29, 2015
368 Reviews
2.5
368 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Claire's Stores CEO James D. Fielding
James D. Fielding
86 Ratings

Review Highlights

Pros
  • Awesome employee discount- although it made spending money within the store easy (in 46 reviews)

  • Some people might like it here because of the 50% discount for employees in claires and in icing stores (in 31 reviews)


Cons
  • district manager doesn't care about individuals, just how we make her look (in 36 reviews)

  • Too much tasking without the help of a staff because you are usually working alone (in 33 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    A job for someone in High School

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Third Key Holder in Chicago, IL
    Current Employee - Third Key Holder in Chicago, IL

    I have been working at Claire's Stores

    Pros

    The discount is 50% off. If you like to stand around doing nothing then you'll like it. If you want very few hours then you will like it.

    Cons

    The schedule is made to benefit the store, not you. You will find yourself coming in the middle of the day for four hours. You will get ridiculous schedules: 19 hours a week divided into four days. Such a waste of time. The most hours I have ever gotten was 23. But it will range from 10 hours to about 15. If you are closing at 6:30pm you must do all paperwork, vacuum the entire store, recover, throw out the trash, count down the drawers, and deposit the money at the bank. You must be done by 7pm. They will only pay you until seven. Our bathroom has roaches and we have to eat in a closet. I have worked 8 hours with no break. They do not pay you for break. This whole company sucks.

    Advice to ManagementAdvice

    Pay your employees right. Allow more hours. Give paid breaks or at least a space to eat.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2.  

    Was fantastic until managment changed.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Third Key Holder in Elyria, OH
    Current Employee - Third Key Holder in Elyria, OH

    I have been working at Claire's Stores part-time (more than a year)

    Pros

    The discount is fantastic 50% off Claire's and Icing. Theme Weekends you get an additional 10% off. Any precious metals, CDs, magazines, and ear piercings with 14kt gold you only get 25% off. No store discount on top of sale prices but awesome clearance events ($2 clearance / $5 handbags) and some great normal promotions.

    Cons

    The company itself drags its feet on situations. Very small staff 5 people in a store at the least and that is 4 managers (Store Manager, Assistant Manager, and 2 Third Keys) and one sales associate. Asking for days off is kind of tricky, store manager gives days off to the person she is closest to even though you requested the day off two weeks in advance. Management does not work with other work schedules. District as a whole needs to be staffed better. Get calls from stores ALL the time for coverage at another store. When you work at another store you should get paid mileage but you aren't even offered. Unrealistic goals sometimes for sales and personal goals. Having a perfect ADS is all everyone is worried about.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  3.  

    Awful company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Claire's Stores

    Pros

    50% discount...not much else to get out of working there.

    Cons

    Tiny space and too much shipment means the store or stockroom is always a mess. Extremely low pay...as a key holder I made 50 cents more than sales associates that made minimum wage & I did the same amount of work as the assistant managers. Your schedule will change at the last minute, the customers are often rude and high volume stores get wrecked on a nightly basis. All the stores in my area lived in fear of the district manager who expected more than was even possible from part time poorly paid workers. High turnover rate. I lasted 5 months

    Advice to ManagementAdvice

    Treat employees better

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    This was the worst working experience I have ever had.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Third Key
    Former Employee - Third Key

    I worked at Claire's Stores part-time (less than a year)

    Pros

    ??? The only one I can think of is that some of the girls who work there were nice.

    Cons

    -we went through at least 15 employees in the 6 months I worked there. More than one quit on their first day.
    -you take the blame for everything, even when it is beyond your control, it's your fault
    - incredibly poor training
    - management not listening to customer complaints
    - just an unpleasant atmosphere
    - dropping the deposit off at an unsafe location
    - not enough keys for key holders

    Advice to ManagementAdvice

    Pay attention to who you hire for managers, assistant managers and third keys. Make sure training is done properly and find out why employees quit, because in this store it was all for the same reason.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  6.  

    Worst company & DM EVER overworked underpaid!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Store Manager in Geneva, IL
    Former Employee - Store Manager in Geneva, IL

    I worked at Claire's Stores full-time (more than 5 years)

    Pros

    Ear piercing, running own shift, making schedules, hiring, adding on, new merchandise, customers, making friends

    Cons

    No breaks, low pay, horrible district manager, horrible human resources, teenagers steal too much, racist company

    Advice to ManagementAdvice

    Dont try and fire the manager to a number 1 store in the company because youre jealous that you couldnt bonus and I did! Do onto others as you wish to be done onto.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  7.  

    Awful company, awful coworkers.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant Manager
    Former Employee - Assistant Manager

    I worked at Claire's Stores

    Pros

    Employee Discount, trained to pierce ears.

    Cons

    The store I worked at is run by 24 year old girl who acted 10 and stamped her feet when things didn't go her way. I was an assistant manager and was treated like a sales associate most days. In the 4 months I worked there our store only made it in the positives ONCE. If we didn't make plan or beat LY it was because we didn't push hard enough. They wanted me to to place merchandise into people's baskets and force them to buy items they didn't want. The SM and DM cared more about your ADS and UPT than if you actually made the company money or not. My SM always had $25+ ADS and ALWAYS rubbed it in and made you feel incompetent. The rules for wearing jeans and always having at least 5 accessories on while working is retarded. I wasn't allowed to wear my Sketchers because they were "too much like an athletic shoe" so I was forced to wear the most uncomfortable shoes that were within the "dress to impress" guidlines. The last straw for me was when I called in and told them I wouldn't be in due to icy roads and bad weather, SM basically said "show up to work or lose your job." I was also the oldest one there and the only one with kids so I felt really out of place when I worked, this job is not for anyone over the age of 23. Was so happy when I walked out. I felt like 100 lbs had been lifted off my shoulders. Only job I ever worked where if you worked 8 hours you only got 1 break. The girls I worked with were very clique-ish.

    Advice to ManagementAdvice

    Stop focusing so much on ADS and UPT.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  8.  

    Absolutely appalling! Appalling treatment of staff

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Cwmbran, Wales (UK)
    Former Employee - Sales Associate in Cwmbran, Wales (UK)

    I worked at Claire's Stores

    Pros

    50% discount but the products are cheap and nasty

    Cons

    Expected to drop everything to work extra hours, extremely difficult to get any time off, days off change at a few hours notice, dress to sell is gross - socks I had to wear for Christmas went back out to customers, extremely unhygienic and revolting. Training isn't sufficent. Appalling attitude towards staff.

    Advice to ManagementAdvice

    Get your act together, this is the 21st century and staff are treated with no respect whatsoever, I was bullied and victimised in the work place and left very stressed and upset.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  9.  

    Started as good company became worse after 2011

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant Store Manager
    Former Employee - Assistant Store Manager

    I worked at Claire's Stores

    Pros

    Pretty okay medical, good employee discounts, meet lot of different people and fun to be around the kids.

    Cons

    They care nothing about there employees that been with the company for years. They overly pressure you, and the pay is horrible for what they expect from you. The raises are horrible 25 cents or less every year. They hire outside of company instead of giving those who have worked for the company for years a higher position

    Advice to ManagementAdvice

    Learn to develop your employees who been with the company for year's instead of treating them like crapm

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10.  

    Awful

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Store Manager in Seattle, WA
    Former Employee - Store Manager in Seattle, WA

    I worked at Claire's Stores

    Pros

    Cute merchandise great discount, helping people

    Cons

    Regional manager sucks, not enough hours for what is expected of the company, they don't have the best ear piercing station

    Advice to ManagementAdvice

    Stop treating employees like animals

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11.  

    It wasn't my favorite

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Setauket, NY
    Former Employee - Sales Associate in Setauket, NY

    I worked at Claire's Stores part-time (less than a year)

    Pros

    Some people might like it here because of the 50% discount for employees in claires and in icing stores.

    Cons

    The people I worked with were cliquey and rude to me and to the customers. We didn't have a lot of direction and they always made me feel like I was doing something wrong.

    Advice to ManagementAdvice

    Give employees tasks instead of just having them stand there

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

Claire's Stores Photos

Sierra Vista Claires
Katy Perry theme dress day
Ear day!!

+ Add Photo

Work at Claire's Stores? Share Your Experiences

Claire's Stores

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.