Clearlink

  www.clearlink.com
  www.clearlink.com

Clearlink Reviews

Updated November 12, 2014
Updated November 12, 2014
99 Reviews
3.9
99 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Phil Hansen
61 Ratings

Review Highlights

Pros
  • They pay your health care premiums as long as you go to certain personal improvement classes (in 10 reviews)

  • It is a great work environment, fun people, and overall great job (in 7 reviews)


Cons
  • Clearlink is just a summer sales company pretending to be a call center (in 6 reviews)

  • The company is growing and has some small growing pains that come along with growing (in 5 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Great place to learn and grow!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous
    Current Employee - Anonymous

    I have been working at Clearlink

    Pros

    Fun and engaging enviroment
    Lots of opportunities to learn and try new things
    Employee and customer focused culture

    Cons

    It's great! Nothing at all.

    Advice to ManagementAdvice

    Keep it up!

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Great opportunity for anybody

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Inside Sales Representative in Orem, UT
    Current Employee - Inside Sales Representative in Orem, UT

    I have been working at Clearlink full-time (less than an year)

    Pros

    The environment here is super cool. Everybody here is friendly and happy to work here. It's definitely not the usual call center

    Cons

    It's a big building but you'll get to know your way around it pretty fast. There are many different departments but you can chose where you want to work after 90 days.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    New Employee

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Orem, UT
    Current Employee - Anonymous Employee in Orem, UT

    I have been working at Clearlink full-time (less than an year)

    Pros

    It's very friendly. Uncapped commission. No script to read. Lots of work contests and camaraderie.

    Cons

    Training didn't start for over a month after being interviewed.

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Incredible company that puts people first

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Business Development Manager in Salt Lake City, UT
    Former Employee - Business Development Manager in Salt Lake City, UT

    I worked at Clearlink full-time (more than 3 years)

    Pros

    When you go to work at Clearlink, you not only enjoy exceptional benefits, unique life experiences and a great company culture, but the benefit of being part of an organization that puts their people first.

    Cons

    With Clearlink's exceptional growth over the past several years, the company has struggled implementing scalable changes to the organization's structure. Things change quickly at Clearlink, which can be frustrating for those unaccustomed to it. Embrace the change and enjoy a wild ride.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Amazing people, amazing environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Inside Sales Representative in Salt Lake City, UT
    Current Employee - Inside Sales Representative in Salt Lake City, UT

    I have been working at Clearlink full-time (less than an year)

    Pros

    Super fun and supportive work environment. Very laid back, not stressful.

    Cons

    You must be very confident in what you are doing. If you can't build a relationship with the customer you don't make sales

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Amazing company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in Salt Lake City, UT
    Current Employee - Sales Associate in Salt Lake City, UT

    I have been working at Clearlink full-time (more than an year)

    Pros

    Such an amazing environment to work in. Everyone is friendly and always willing to help. The trainers are incredible. The amount of opportunity to grow in infinite.

    Cons

    There are no cons. :)

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Pretty Good Place

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Inside Sales Representative in Salt Lake City, UT
    Current Employee - Inside Sales Representative in Salt Lake City, UT

    I have been working at Clearlink full-time (less than an year)

    Pros

    Lots of freedom and flexibility. They have lots of shifts that allow you to work with any type of schedule. Always relazed and fun. NO DRESSCODE except obvious stuff.

    Cons

    I think it would be a little bit better if the parking situation was better. Maybe a better location rather than not being right next to the airport. Don;t try to get here any other way than by car because it is surrounded by private access roads should you decide you want to bike some day...

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Generous company with great benefits and fun people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Orem, UT
    Current Employee - Anonymous Employee in Orem, UT

    I have been working at Clearlink as a contractor (more than an year)

    Pros

    Clearlink offers lots of room to grow and be successful if you work hard. They treat their employees very well and offer many perks: give-aways, trips, free snacks, awesome parties, etc. It is obvious that the management cares for its employees and wants to keep them happy and retention high.

    Cons

    The work environment, though fun, can also be offensive. Swearing is abundant and personal moral of employees is often minimal.

    Recommends
    Positive Outlook
    No opinion of CEO
  10.  

    Challenging, but VERY worth it!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Inside Sales Representative in Salt Lake City, UT
    Current Employee - Inside Sales Representative in Salt Lake City, UT

    I have been working at Clearlink full-time (less than an year)

    Pros

    Friendly environment, aesthetically pleasing to the eye (this isn't some office that hasn't been updated since 1982), lots of initiatives and benefits if you do your job well, including but not limited to: a great commission structure, physical items like gift cards, TVs, gaming systems, cameras, and much more. Vacations and "work related day activities" like charity events, and even potentially a round of golf! The freedom to basically look the way you want (there's still standards, look nice and work appropriate obviously). Tons of individuals work here with cool hair, piercings, tattoos; creativity thrives here. The opportunity for internal growth is amazing! Most of the people I work with started as sales reps and have moved into other great departments where they have been trained to succeed.

    Cons

    The sales process is hard to learn if you're not familiar with it, but once you've got it down you'll do great. Dont get discouraged! Non flexible weekly hours and schedules. You do get to modify your schedule every few months but it's geared towards the most successful sellers getting priority scheduling, which makes sense and promotes working hard for what you want, but it leaves little help for the people who are struggling and could encourage a high turnover with underperformers.

    Advice to ManagementAdvice

    Making schedules more flexible may be a stupid suggestion, but I think it could help retain more employees versus the system we have now.

    Recommends
    Positive Outlook
    No opinion of CEO
  11.  

    A great company that I am proud to have been a part of!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Manager in Salt Lake City, UT
    Former Employee - Sales Manager in Salt Lake City, UT

    I worked at Clearlink full-time (more than 5 years)

    Pros

    The best thing about this organization is its commitment to provide truly committed employees with great benefits and their understanding of a need for a positive work-life balance. It is increasingly difficult in a corporate world to truly try to re-invest in employee happiness and while everything they try does not always bear fruit, the effort and dedication has always been there. That is a rare thing in this world. As with all businesses, the bottom line is the most important result but this is a place that genuinely tries to balance that fact with the needs of its employees.

    Cons

    This has been a very rapidly growing organization for a number of years and as in any growing business, the bigger it gets, the more corporate the environment becomes. While I truly believe the organizational management does their best to keep this a people oriented organization, pressures from investors and a board that is increasingly distant from the day to day operations of the businesses have put pressure on the organization to lean towards emphasizing profits over people on a day to day basis. My observation of the organization over the last year leads me to believe that the goal in the next 1-2 years is to sell to a larger entity so decisions in management are being made that will hopefully maximize short term revenue and profit margins at the expense of all the great people who have called CLEARLINK home for a long time and morale has suffered as a result. The funny thing is that this deteriorating culture has knocked this business down to a 9.7 from a 9.9 on a "great places to work" scale. For over 5 years this has been my home and my family. I dont know if there is a better way to share my appreciation for what CLEARLINK has meant to me as a person and employee that to leave and honest and real review for others to see. If you are looking to work here, its an organization of real people with the best of intentions who are trying to do their best in a complicated world and business environment. I will forever be grateful for the 5 years I was able to be a part of the CLEARLINK family

    Advice to ManagementAdvice

    This place means an awful lot to an awful lot of good people. They are scared that their company and home is moving away from them and are hurt by that. If the company is going to stay under current management long term with an emphasis on keeping the culture and employee focused vision, this needs to be communicated because your workforce is scared their wonderful world is going away.....That is why I am gone

    Recommends
    Neutral Outlook
    Approves of CEO

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