Clearwire Reviews

Pros

The people are good but the turn around is so much that you will not work with them for long

Cons

not what it you think it is, i was a business account rep standing on corners trying to sell internet that did not work

Pros

Day to Day offers different many exciting challenges
Great team work between local teams (Engineeing, sales, Operations).
Good Health, Dental, and Vision Benefits
Competitive Salary

Cons

Workload and deliverables are often demanding and required extra hours to meet deadlines. Sometimes conflicts with personal life. Workload is often expected more than appreciated.

Advice to Senior Management

Less micro-management increased work efficiency would improve the workload of the employees. A more balanced professiona/personal workload would greatly improve the workplace.

Pros

Clearwire has lots of smart people striving to make it a success

Cons

War over 4G will really tell the answer

Pros

Dynamic place to work, management eager to hear suggestions on how to improve operations. Creative people with good ideas will do very well at Clearwire. There is a lot of opportunity to prove yourself and be rewarded for your hard work.

Cons

Lack of job security due to layoffs. Middle and upper management do not seem to know what their employees are doing. Clearwire has suffered from very unsure direction (ie. the WiMax vs LTE issue).

Advice to Senior Management

Try to get to know what those in the trenches do from day to day so that you can be better informed about Clearwire's operations.

Pros

Dynamic environment ensures the job remains challenging. The company does a good job rewarding employees with a competitive compensation package. The work/life balance for most teams is great.

Cons

The company has funding challenges ahead. An employee must be okay working in a somewhat unstable environment. As an employer, they have progressed in their ability to clearly communicate these challenges through CEO and VP level communications through email and events.

Advice to Senior Management

Secure funding and other large wholesale partners. Current management appears to be on the right track toward success in the 4G marketplace.

Pros

Clearwire had a very relaxed work environment the management was awesome and the company as a whole treated everyone like adults, there was absolutely no micro-managing .

Cons

Since it is after Clearwire decided to outsource their customer support and lay off about 1500 people in the process I can't think of anything that I wouldn't consider a con at this point.

Advice to Senior Management

Yes, I would like to let them know how horrible the reps are that replaced us. I could understand if the only problem was that they were new to the job but they are rude and the reps that were laid off were so much more customer conscience then the outsourced reps. I hope the company goes Bankrupt!!

Pros

Prior to June 2011 It was a fantastic place to work

Cons

Communication between Senior management and employees was abyssmal!

Advice to Senior Management

Bring back jobs to the United States! When you off-shored ALL universal care and universal resolution calls you left customers totally frustrated. Manage your assets better. Be forthright and TELL THE TRUTH. Don't screw communities like Las Vegas and Milton with your lies and half-truths.

Pros

Full benefits, health, medical, dental
3,000 tuition reimbursement after 1 year of employment
Discounted microsoft word via max.com
Great pay
Quick promotions based off performance

Cons

70+ hour work weeks
No time off
Highly unorganized
No structure
No respect from senior management
lack of ideas, strategy and execution
Customer care very inefficient
lack of training of dealers, national retail chain, employees
no development
no commissions paid
instability financially
lack of efficiency in HR department
lack of corporate culture

Advice to Senior Management

need to show employees more recognition, need better communication skills, need more clever ideas to execute cheap price points, lack of respect, lack of care, lack of follow up and feedback on performance.

Pros

The flexible hours is definitely the reason why I stayed over 2 years. My team was also great to work with but the company we were in was not. Eventually our group was dissolved :(

Cons

Poor salary. I only stayed just to get by since it was hard to get a job during these times.

Advice to Senior Management

Make up your mind...go wholesale or go retail...can't have both. You a$$ raped a good team in there who was contributing close to 25% of total gross adds.

Pros

Great pay, and benefits. Great product and service. Great people.

Cons

Unstable/unsustainable business plan. If your in the field, promise nothing to your accounts and save your good name. The minute you start promising you will have to go back on your word. Underpromise and over deliver despite that weeks "grand initiative". Continuously apologizing to major accounts gets real old.... real fast. Suggestion...follow your gut and the experience that got you the position.
Way too much micro-managing. The amount of conference calls are ridiculous. Very poor situation negotiated with Best Buy; supported labor in those locations have been striped of control over the activation and there is no intention of producing activations from the "blue shirts" because of Clear's labor model for the stores. Unless you are looking at a top market like New York, LA, Atlanta, Chicago.... You will have no resources, budget or support (except for bi-weekly conference calls talking about no-cost events) They want to be a brand like the big wireless and consumer electronic companies; however, you don't see Apple or Verizon hustling products and services from a gas station parking lot.

Advice to Senior Management

Take control of the Clear perception, fix the National Retail dynamic from the top down in both organizations. Give the tools the field needs to achieve growth.