Cleveland Clinic Reviews in Cleveland, OH

Updated August 27, 2014
Updated August 27, 2014
322 Reviews

3.7
322 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Cleveland Clinic Chairman, President, and CEO Toby Cosgrove
Toby Cosgrove
211 Ratings

Review Highlights

Pros
  • We have great benefits including great health care coverage (in 23 reviews)

  • Good benefits, flexible schedule, lots of jobs, tuition reimbursement, room for growth (in 21 reviews)


Cons
  • Also, there is a contradiction between stated work/life balance goals and real expectations (in 6 reviews)

  • You have to pay for parking, which is the only way unless you live on a bus route (in 5 reviews)

More Highlights

226 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Staff RN

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Staff RN  in  Cleveland, OH
    Former Employee - Staff RN in Cleveland, OH

    I worked at Cleveland Clinic full-time for more than 3 years

    Pros

    Magnet Hospital, much opportunity for growth for nurses. Ability to work in a wide variety of settings. Flexibility of schedule.

    Cons

    Dysfunctional units have high turnover. Horizontal violence is not addressed effectively, too much she-said/she-said causes management to just say "oh well" guess we will never know what happened.

    Advice to ManagementAdvice

    Weed out ineffective managers that don't effectively address horizontal violence.

    Recommends
    Neutral Outlook
    No opinion of CEO
  2.  

    front desk Medical administrative assistant

    • Comp & Benefits
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    Former Employee - Administrative Assistant  in  Cleveland, OH
    Former Employee - Administrative Assistant in Cleveland, OH

    I worked at Cleveland Clinic full-time for more than a year

    Pros

    My position was in the ER department so we stayed at a fast paced and stayed mostly organized. Some days we had to work with patients independently and keep files completed for nurses assistant.
    I learned more about computer programs and office equipment. Received more education on insurance plans.
    With interacting personally with registered patient's here able to explain all there rights to privacy, HIPPA and insurance.

    Cons

    office equipment would run slow. Prior Policies weren't completely explained to some patients and patient's family members. work schedule varied

    Advice to ManagementAdvice

    Manager of Administration should be more organized. Check on team working under procedures.

    Recommends
    Neutral Outlook
    No opinion of CEO
  3.  

    Great professional experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Department Coordinator II  in  Cleveland, OH
    Current Employee - Department Coordinator II in Cleveland, OH

    I have been working at Cleveland Clinic full-time for more than 5 years

    Pros

    The company offers excellent benefits and you'll work with some truly amazing individuals.

    Cons

    As the company moves forward you will need to learn to do more with less. It is hard to move up without a clinical background.

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Great benefits, amazing resume builder and many wear opportunities.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Financial Analyst  in  Cleveland, OH
    Current Employee - Financial Analyst in Cleveland, OH

    I have been working at Cleveland Clinic full-time for more than a year

    Pros

    The growth within the hospital.

    Cons

    Nothing that i've encountered working here.

    Advice to ManagementAdvice

    Try implementing the LEAN project into management skills.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Cleveland's Best Employer!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Cleveland, OH
    Current Employee - Anonymous Employee in Cleveland, OH

    I have been working at Cleveland Clinic full-time for more than 5 years

    Pros

    Excellent benefits that range from affordable health insurance with maximum coverage to discounts at Panera and your local dry cleaner.

    Cons

    Cleveland Clinic is a large and complex organization that can be difficult to navigate.

    Advice to ManagementAdvice

    Always remember, employees are our greatest asset.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Great place to work...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Systems Analyst II  in  Cleveland, OH
    Current Employee - Systems Analyst II in Cleveland, OH

    I have been working at Cleveland Clinic full-time for more than 5 years

    Pros

    Top notch facilities, great technology, growth opportunities, above average tuition reimbursement

    Cons

    Below median salaries, below average raises, no bonus structure available

    Advice to ManagementAdvice

    Up the salary requirements to retain the best talent

    Recommends
    Neutral Outlook
    Approves of CEO
  8.  

    Great employer!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Patient Access Representative  in  Cleveland, OH
    Current Employee - Patient Access Representative in Cleveland, OH

    I have been working at Cleveland Clinic full-time for more than a year

    Pros

    Great coworkers. Cleveland Clinic also has several locations and several locations.

    Cons

    Employees at the main campus have to pay for parking at the main campus. Expensive to eat at the main campus, but many restaurants to choose from.

    Advice to ManagementAdvice

    Some managers could use some soft skills training.

    Recommends
    Neutral Outlook
    Approves of CEO
  9.  

    I enjoy working with the many different cultures

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Medical Assistant  in  Cleveland, OH
    Current Employee - Medical Assistant in Cleveland, OH

    I have been working at Cleveland Clinic full-time for more than 3 years

    Pros

    The people you work with on a daily basis

    Cons

    Not respected by department management

    Advice to ManagementAdvice

    Communication to your staff goes a long way. Bring information learned in your 24/7 meetings back to your staff.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  10.  

    Reimbursement Specialist

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Reimbursement Specialist  in  Cleveland, OH
    Current Employee - Reimbursement Specialist in Cleveland, OH

    I have been working at Cleveland Clinic full-time for more than 10 years

    Pros

    Pay well, Insurance is a little on the expensive side but better than many plans

    Cons

    Not as good as they used to be form medical care, or to work for. Employees used to matter and now It's all about the poor management. Human Resources ignore employee complaints of the abusive manner management treat employee's.

    Advice to ManagementAdvice

    Learn how to speak to their employees and treat them with respect. Learn enough of the positions you are supervising and managing in order to give excellent training and skills to new employees, or when employees have questions, they can be answered and not just ignored.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11.  

    Phenomenal Place to Work!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Research Technician  in  Cleveland, OH
    Former Employee - Research Technician in Cleveland, OH

    I worked at Cleveland Clinic full-time for more than 3 years

    Pros

    I worked as a Research Technician in the Lerner Research Institute for three years. The Cleveland Clinic takes very good care of their employees, and I always felt that my work was appreciated. I was proud to work for a company that is on the cutting edge of medical research and was well-respected among the global community.

    Cons

    The pay wasn't that great, but I felt like the benefits and the joy of working there more than made up for it.

    Advice to ManagementAdvice

    Keep innovating! It is so nice to see management who are so invested in constantly pushing the envelope in Medicine.

    Recommends
    Positive Outlook
    Approves of CEO

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