Cleveland Clinic Reviews

Updated August 26, 2014
Updated August 26, 2014
318 Reviews

3.7
318 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Cleveland Clinic Chairman, President, and CEO Toby Cosgrove
Toby Cosgrove
209 Ratings

Review Highlights

Pros
  • We have great benefits including great health care coverage (in 23 reviews)

  • Good benefits, flexible schedule, lots of jobs, tuition reimbursement, room for growth (in 21 reviews)


Cons
  • Also, there is a contradiction between stated work/life balance goals and real expectations (in 6 reviews)

  • You have to pay for parking, which is the only way unless you live on a bus route (in 5 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 1 person found this helpful  

    A very difficult transition with no "on boarding' process at all and no indoctrination as to the working protocols.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Director  in  Cleveland, OH
    Former Employee - Senior Director in Cleveland, OH

    I worked at Cleveland Clinic full-time for more than 5 years

    Pros

    It was amazing to witness the healing and recovery work from catastrophic illness. The experience enlightened me as to the challenges of administering care

    Cons

    -The politics
    Rule by innuendo
    no forum for conflict resolution
    -Costs before comprehensive care
    -Sporadic infrastructure applications
    -Consider deferred salary structure to keep incomes from tax devastation

    Advice to ManagementAdvice

    -Listen to more than one viewpoint, weigh the complications of a decision
    -Consider patient care first, not just a rhetorical comment.
    -DO away with the antiquated management style of governess
    -Get a better understanding of manipulative behaviors by rumor and innuendo
    -Dispel the environment of fear, it is counter productive to empathy and recovery.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  2.  

    Patient Assistant Volunteer at Taussig

    Current Employee - Patient Service Representative  in  Cleveland, OH
    Current Employee - Patient Service Representative in Cleveland, OH

    I have been working at Cleveland Clinic part-time for more than 10 years

    Pros

    Excellent, dedicated staff. Staff members really care about the patients that they serve. I also like the fact that the physicians are salaried, It would seem like that would save money by avoiding unnecessary tests, etc.

    Cons

    I'm only a volunteer so there may be things that would bother paid employees to which I am not exposed.

    Advice to ManagementAdvice

    None from me.

    Recommends
    Positive Outlook
  3.  

    Great place to intern and gain experience!

    • Culture & Values
    • Career Opportunities
    Former Employee - Marketing Intern  in  Cleveland, OH
    Former Employee - Marketing Intern in Cleveland, OH

    I worked at Cleveland Clinic as an intern for less than a year

    Pros

    -Learned a lot about working in a multifaceted business environment, combining the clinical aspects with business ops
    -My mentor was very engaging, let me take on roles most interns may not have
    -Participated in multiple meetings each week, great group environment
    -Great brand to have on a resume

    Cons

    -Internship was unpaid, but they did give me free lunch vouchers

    Recommends
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  5.  

    Intern

    Former Employee - Intern  in  Cleveland, OH
    Former Employee - Intern in Cleveland, OH

    I worked at Cleveland Clinic as an intern for less than a year

    Pros

    nice working environment, nice and knowledgeable people

    Cons

    internal communication can be improved

    Advice to ManagementAdvice

    less turnover

  6.  

    Great place to be an intern

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Cleveland, OH
    Current Employee - Anonymous Employee in Cleveland, OH

    I have been working at Cleveland Clinic as an intern for less than a year

    Pros

    My co-workers and friendly and motivated

    Cons

    It is a large place to get around when your job requires going to different buildings all day

    Recommends
    Positive Outlook
    No opinion of CEO
  7.  

    HIM Coder Trainee

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - HIM Coder Trainee  in  Cleveland, OH
    Former Employee - HIM Coder Trainee in Cleveland, OH

    I worked at Cleveland Clinic full-time for less than a year

    Pros

    None, HIM should focus of obtaining a process where they could screen potential coders other than HR. Along with having a broader qualifications to being a coder such as prior clinical experience as allied health professional or MD/DO knowledge set should be considered experience for being an HIM Coder I, I, II, or IV.

    Cons

    Low pay. Based upon cost of living and commuting. HR wants certain individuals to only work for 12.45$/hr?!?!?!?!?!?!
    What is the point of acquiring higher education when I can work elsewhere for the same amount and be GM at a restaurant chain? CCF gains monetary funds from various sources yet can not fairly compensate their coding department?

    Advice to ManagementAdvice

    Give everyone a chance not who HR think is a good "fit". Hiring MGMT should conduct hiring screening which probably would shorten the time for job applicants seeking employment a faster process.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  8.  

    Rewarding Experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Systems Analyst  in  Cleveland, OH
    Former Employee - Systems Analyst in Cleveland, OH

    I worked at Cleveland Clinic full-time for more than 10 years

    Pros

    Making a difference in patients' lives is at the heart of what all Cleveland Clinic employees do, which can be a very rewarding experience.

    Cons

    The Clinic is very large, it's easy to overgeneralize. Its system is very hierarchical with the usual red-tape and politics. The HR department is often moving at glacier speed. Some career tracks in IT are underdeveloped or not competitive enough. Institutes, as well as their departments, have different cultures. As always, it depends on the people you end up working with whether it's going to be a positive experience.

    Recommends
    Neutral Outlook
    Approves of CEO
  9.  

    Many opportunities for driven RNs, excellent benefit package.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Staff RN  in  Cleveland, OH
    Current Employee - Staff RN in Cleveland, OH

    I have been working at Cleveland Clinic full-time for more than 10 years

    Pros

    Challenges, unique patient problems, world class medical specialists. Education, innovation, teamwork are some of the values and the quality of the care proves it.

    Cons

    Long commute from suburbs, pay for parking, unstable upper nursing leadership in recent (10 years) means frequently changing priorities.

    Advice to ManagementAdvice

    The weekend incentive program for RNs was discontinued in 2014. This created great personal financial burden for the individuals who were previously in that program. I hope the organizational gains from cutting this program have been worth the burden placed on the individuals.

    Recommends
    Positive Outlook
    No opinion of CEO
  10.  

    stable but low pay

    Former Employee - Lead Systems Analyst  in  Cleveland, OH
    Former Employee - Lead Systems Analyst in Cleveland, OH

    I worked at Cleveland Clinic full-time for more than 10 years

    Pros

    stable, but not much pressure

    Cons

    pay is bad, and you will not learn much

    No opinion of CEO
  11. 1 person found this helpful  

    Helped with schooling

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Cleveland Clinic

    Pros

    Benefits like health insurance and gym were good

    Cons

    Way to many rules- starting to micro manage

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