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I have been working at ClickAway full-time for less than a year
Pros – - Get to learn new things such as lcd replacement, virus removal, etc...
- Pay is decent if you make a lot of sales.
Cons – - Hourly pay is low for the area.
- Lots of sales involved, on slow weeks, your paycheck will reflect this.
- High turn over.
- Have to constantly stop what I am doing to take care of new clients, slowing me down.
Advice to Senior Management – Would be nice if there was a person for sales and others for just the tech side of things to make the shops more efficient.
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2013-10-07 09:44 PDT
I worked at ClickAway full-time for more than 3 years
Pros – Performance based compensation structure, which offers a great deal of possibilities but the time needed to to achieve a market rate salary is often equivalent to the amount of hours one would pay forward if he or she had two jobs, not one. For the leading (high paid technicians) the average salary could be anywhere from $60k to $130k but you are often working 7 days a week, 80 hours a week or more.
Cons – Performance based compensation structure. If you are hired as a tech, most techs simply want to be a technician and not a sales focused employee as well.
Advice to Senior Management – Recognize that your greatest assets are both your employees and your clients. The happier the employees are, the better your clients will be treated and the more profit you will be able to obtain.
No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company
2014-01-27 20:48 PST
I worked at ClickAway
Pros – Unlike other similar places they actually provide OK health insurance + 401k and the senior management is semi-professional when dealing with employees.
Cons – It's a computer repair shop: everyone looking out for their own cut and will step over you (and the customer) to get their profit as best they can.
Advice to Senior Management – Continue working on an employee compensation model that makes sense to both the customer and the company.
No, I would not recommend this company to a friend
2008-06-24 10:51 PDT
I have been working at ClickAway
Pros – Flexible schedule and reasonable pay.
Cons – Contract work is short term. Little opportunity for growth.
Yes, I would recommend this company to a friend
2012-05-05 13:52 PDT
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