Clickability
2.7 of 5 3 reviews
www.clickability.com San Francisco, CA 16 to 50 Employees

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Jeff Freund


3 Employee Reviews
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Good people but not visionary at the senior management level

Senior Quality Engineer (Current Employee)
San Francisco, CA

I have been working at Clickability

ProsGreat people, good location, good benefits.

ConsThe vision of senior management for the employees seems flawed. They doubled the size of the staff in 2008 and then laid of 20% of the company in 2009; the majority of those affected had been employed for less than one year.

Advice to Senior ManagementTransparency, one of the goals of the company, should apply to senior management with employees as well as with customers. When the company had the layoff there had been no hint of trouble during the prior weekly all-hands meetings. The layoff itself was handled extremely poorly. Instead of notifying each employee affected individually, some people were told as a group. It was very disheartening and unprofessional.

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  • Culture & Values
         
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Painful

Technical Project Manager (Current Employee)
San Francisco, CA

I have been working at Clickability full-time for less than a year

ProsI had an amazing manager: smart, communicative, transparent. A couple of the executive team members were of the highest caliber, demonstrating integrity and transparency. In the years since I worked there, Clickability seems to have learned from past mistakes and improved the sales strategy and delivery tactics.

ConsIn 2009, the executive leadership, while appearing cohesive on the surface, was actually quite divided as to acceptable tactics for achieving business objectives. A portion of the sales team worked to sign new business, seemingly unconcerned with whether or not the technology customization and/or delivery timelines required by incoming clients was achievable.

The outcome of the divisive leadership was a workload that far exceeded the resources available, compromising our team welfare, our work quality, and client satisfaction.

Advice to Senior ManagementIdentify the unique strengths of your technology and continue to enhance it. Target clients that will benefit most from these unique strengths.

No, I would not recommend this company to a friend

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  • Disapproves of CEO

 

Great potential, but imperfect execution and poor communications with employees

Anonymous Employee (Current Employee)
San Francisco, CA

I have been working at Clickability

ProsGreat location
All in all, a good team of people
Senior management is very approachable and mostly very supportive
Competitive benefits

ConsInconsistent management at various levels in the company
Fairly young and inexperienced team
Overconvidence led them to overhire in 2008, forcing them to downsize significantly in 2009
Lack of structure and organization
Too many meetings
Lack communications from senior management about the state of the company - employees pushed to exhaustion to complete major projects on evenings and weekends then laid off without warning as soon as project was complete

Advice to Senior ManagementFocus on core product development and employee morale
Focus on smart growth
Provide clear and realistic targets for employees
Provide more hands on management and structure
Empower people to be sucessful, leverage their strengths and reward them for sucess
Don't keep your employees in the dark about critical issues affecting their professional and personals lives

No, I would not recommend this company to a friend

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