Close to My Heart

  www.closetomyheart.com
  www.closetomyheart.com

Close to My Heart Reviews

Updated November 10, 2014
Updated November 10, 2014
10 Reviews
3.7
10 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Jeanette Romero Lynton
9 Ratings

Employee Reviews

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  1.  

    Independent Consultant

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Independent Consultant in Mill Creek, WA
    Current Employee - Independent Consultant in Mill Creek, WA

    I have been working at Close to My Heart part-time (more than 5 years)

    Pros

    Love that you work at your pace and its very flexible.

    Cons

    I don't see any challenges

    Recommends
    Approves of CEO
  2.  

    A terrible place to work, despite the great employees

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Marketing & Communications Specialist in Pleasant Grove, UT
    Former Employee - Marketing & Communications Specialist in Pleasant Grove, UT

    I worked at Close to My Heart full-time (more than 3 years)

    Pros

    Somehow, CTMH manages to hire brilliant, fun, knowledgeable people. I took great pleasure in knowing people all around the company, and I learned a ton from all of them.

    Cons

    Compensation was universally low, in part because whenever someone did well enough to be promoted or deserve a raise, management would lay them off and hire someone cheaper. Time and time again, I saw them let go their best people. The ones who remained would be forced to shoulder the burden, and I witnessed incredibly high stress levels among lower management as well as the workers in general. Additionally, the CEO, Jeanatte Lynton, was paranoid about intellectual property and obsessed with controlling even the tiniest details. This affected all aspects of the company culture, as there was never any trust extended, and everything was slowed by a web of approvals. Innovation was stifled by her extreme conservatism. Additionally, it made it difficult, if not impossible, to move to today's paradigm of intellectual property--give lots away for free so that when people are ready to buy, they'll buy from you. No matter how much money I were offered, I would never work there again (even though I learned so much from working there!), because the culture was stultifying and I never felt truly valued--while lip service was paid to employee appreciation, it was never shown in the places it counted: trust and salary.

    Advice to ManagementAdvice

    Jeanette's system of nepotism and her insistence in micromanagement is stifling the company. As long as she insists on keeping her best friend in power, the company will be in shackles. And as long as she insists that everything stay the same, it will never adapt to today's business world. Keep hiring great people, but instead of firing them or ignoring them, listen to them and allow them to advance within the company.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  3.  

    Join my team on CTMH to join your future

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Close to My Heart part-time (more than 5 years)

    Pros

    Independent consultants can work business at own pace

    Cons

    Nothing negative to report for CTMH

    Recommends
    Positive Outlook
    Approves of CEO
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  5. 1 person found this helpful  

    Non inspiring

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Close to My Heart full-time

    Pros

    Good people to work with but hard to stay motivated

    Cons

    Poor management that shows no interest in employee growth and rewarding hard work

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  6. 1 person found this helpful  

    Great employees BUT....

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Close to My Heart full-time (more than 3 years)

    Pros

    good workers, great products, employee discount on company products,

    Cons

    the founder/ceo was too hands on with all of the new products. everything had to be signed off by her first before proceeding with a project. this caused delays which would then cause projects to be expedited.

    Advice to ManagementAdvice

    too many talented employees have left or will leave because of the office politics in senior management- there are certain employees who are "favorites" to the founder/ceo and you have to stay on their good side; otherwise, you might not have a job the next day.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  7.  

    It's a great company!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Close to My Heart (more than 10 years)

    Pros

    Caring Management and Support. Products are Superior.

    Cons

    Have to have self motivation.

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Venerable and conservative direct selling company with leading scrapbooking and stamping products.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Pleasant Grove, UT
    Current Employee - Anonymous Employee in Pleasant Grove, UT

    I have been working at Close to My Heart full-time (more than 10 years)

    Pros

    CTMH has many friendly and fairly talented people. It makes and markets pretty, feel-good products. It takes a steady, conservative approach.

    Cons

    Company culture, both in social and business aspects, is dull and less rich than it could be. Compensation and culture present a challenge to attracting and keeping talent.

    Advice to ManagementAdvice

    Increase energy and invigorate the company culture; take more initiative rather than hold steady; provide a more rewarding environment socially and economically for employees.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  9.  

    great co to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Human Resources Manager in Los Angeles, CA
    Current Employee - Human Resources Manager in Los Angeles, CA

    I have been working at Close to My Heart

    Pros

    Good company to work for. great location.

    Cons

    Low beneftics, growth is an issue, you will be disappointed

    Advice to ManagementAdvice

    improve beneftis

    No opinion of CEO
  10.  

    Deceptively attractive; there are much better places.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee in Pleasant Grove, UT
    Former Employee - Anonymous Employee in Pleasant Grove, UT

    I worked at Close to My Heart

    Pros

    Good working location, in a nice, custom building in quiet area; not much traffic to fight once you're off the freeway.

    Cons

    Management is incompetent and unfocused; they wobble on initiatives, processes, etc., often.
    Department head turnover rate is high, reflecting dissatisfaction among VPs and unresponsive C-levels (which consists mainly of Jeanette, company founder, as the only decision maker)
    Management is insecure and petty; many people have been replaced since I left, but word on the street is the new crew is worse.
    Pay is on the low side.

    Advice to ManagementAdvice

    Leave your employees alone and let them do their jobs. Micromanagement and hypersensitivity upset everyone, and unhappy employees are bad producers.

    Doesn't Recommend
    Disapproves of CEO
  11.  

    Amazing company to work with, beautiful products and fantastic support in all aspects of your job.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Independent Consultant in Melbourne (Australia)
    Current Employee - Independent Consultant in Melbourne (Australia)

    I have been working at Close to My Heart full-time (more than an year)

    Pros

    They are innovative, products are amazing value for money, postage is subsidised and their web site is out of this world.

    Cons

    It's an American company so some things don't fit our way of life like snow at Christmas but that's about it for cons.

    Advice to ManagementAdvice

    Go for it.

    Recommends
    Positive Outlook
    Approves of CEO

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