Cloudmark

  www.cloudmark.com
  www.cloudmark.com

Cloudmark Reviews in San Francisco, CA

Updated December 11, 2014
Updated December 11, 2014
8 Reviews
2.8
8 Reviews
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  1.  

    Market leading messaging security company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales and Marketing in San Francisco, CA
    Former Employee - Sales and Marketing in San Francisco, CA

    I worked at Cloudmark full-time (more than an year)

    Pros

    Fantastic technology and customer support team. Great customer focus and highly knowledgeable and skilled team with a passion for beating the bad guys of the internet. Good vacation and healthcare benefits.

    Cons

    Market adoption of Cloudmark's mobile solutions to mobile operators has been slower than expected but company remains solid with it's traditional email protection business providing the revenue engine for developments and expansion into new markets.

    Advice to ManagementAdvice

    Make sure management are all on board with key initiatives and all driving in the same direction.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Once was great; now, circling the drain...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in San Francisco, CA
    Current Employee - Anonymous Employee in San Francisco, CA

    I have been working at Cloudmark full-time (more than 8 years)

    Pros

    Good salary and health package, excellent vacation time
    Excellent technology package overall, nobody else has as good an anti-spam solution
    Free bagels on Fridays
    Decent work-life balance - you can go home at 5:30 every day and not feel guilty (but see below for caveats)

    Cons

    Most of the senior management has been here 8-10 years or more. As a result, management have no clue how to compete in areas outside of the company's core competency of anti-spam. The core anti-spam business generates most of the revenue and things like mobile & DNS get wildly optimistic forecasts which don't pan out, but still drain inordinate amounts of resources (money & staff). Two rounds of layoffs over the last four years as a result.

    Two engineering VPs for only about 15 engineers. The line managers have little to no authority - exec staff tends to throw things out and simply expect them to get done rather than have managers assign tasks.

    Culture of presenteeism - management expects people to be at their desks 9-5 every day, as "getting work done" means "sitting at your desk staring at your screen." Working at home is frowned upon extensively, so forget about a flexible schedule.

    Company is penny-wise and pound-foolish - large quantities of money are squandered on operations for little return, but expect to be nickel-and-dimed on any expenses that may actually help you get your job done (new equipment, etc.) Staffing has suffered as well; staff who leave aren't replaced in many cases.

    Operations/IT are out of their depth; mostly make changes for their own convenience, rather than for business reasons, with predictable results.

    No career advancement track, at all. You'll stay in your role until you leave.

    Advice to ManagementAdvice

    My advice would be to the board: the executive staff are far too stagnant and crusty at this point, and they've had their chance. Let them all go or transition them to roles where they have no authority, and bring in new blood with fresh ideas to bring this company to the next level. It was great once. It can be again.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3.  

    Smart, Funny Environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Systems Engineer in San Francisco, CA
    Current Employee - Senior Systems Engineer in San Francisco, CA

    I have been working at Cloudmark full-time (more than an year)

    Pros

    Cloudmark fosters great relationships between their employees. All teams work together with no animosity. The leadership communicates effectively and enables their team members to reach their goals.

    Cons

    There isn't much room to move up.

    Recommends
    Positive Outlook
    Approves of CEO
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  5. 1 person found this helpful  

    Poor Management, Favoritism and Politics

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Engineer In Test in San Francisco, CA
    Current Employee - Software Engineer In Test in San Francisco, CA

    I have been working at Cloudmark full-time (more than an year)

    Pros

    Free snacks, good commute (if you happen to live in SF0 but otherwise nothing else I can think of at the moment.

    Cons

    Very bad management, longtime employees do little work, seemingly random firings (except euro workers who are protected by euro labor laws), management 'encourages' new ideas but fires those who innovate, politics and favoritism are rampant.

    Advice to ManagementAdvice

    The board should get some new senior managers - soon!

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6. 1 person found this helpful  

    Run, don't walk

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Engineer in San Francisco, CA
    Current Employee - Engineer in San Francisco, CA

    I have been working at Cloudmark full-time (less than an year)

    Pros

    None I can think of

    Cons

    Little/no direction from management, closed to innovation while business in a downward spiral

    Advice to ManagementAdvice

    Get some new management

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7. 1 person found this helpful  

    rudderless leadership with poor communication skills

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Engineer in San Francisco, CA
    Former Employee - Engineer in San Francisco, CA

    I worked at Cloudmark full-time (more than an year)

    Pros

    I can't think of one

    Cons

    Poor communication skills on the part of secretive management combined with a frat boy culture, lack of resources and unclear direction.

    Advice to ManagementAdvice

    Slough off the crustiness of it all.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8.  

    Everyone at Cloudmark is doing their best.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee in San Francisco, CA
    Current Employee - Anonymous Employee in San Francisco, CA

    I have been working at Cloudmark

    Pros

    Everyone at Cloudmark is competent to do their jobs. The core product of the company is an important service and the employees are proud to be involved.

    Cons

    Everyone is bright and opinionated, so technical discussions can take a while to resolve. Sometimes things are made more complicated than they need to be. Methodical approaches are more appreciated than creative solutions.

    Advice to ManagementAdvice

    Better documentation of the company's knowledge assets needs to be required by everyone. More efficient and easier researched technical information system is required for the long-term survival of the company. The technical information of the company is often held in one or two people's heads and/or stored in random, badly linked and index "wiki" pages. When staff changes over there is a significant learning curve for anyone assuming the needed duties.

    Recommends
    Approves of CEO
  9. 1 person found this helpful  

    Cloudmark is the best company I have ever worked for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee in San Francisco, CA
    Current Employee - Anonymous Employee in San Francisco, CA

    I have been working at Cloudmark

    Pros

    The people and the fact that we do something that makes a difference. Since we're a start-up, it's really easy and fast to invoke positive change. Senior management is very accessible and are the type of people you would enjoy having a drink with.

    Cons

    Not the type of benefits you would get from a larger company.

    Advice to ManagementAdvice

    Tell us more often about what is happening in the company (e.g.) financials, deals in the works, etc.

    Recommends
    No opinion of CEO

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