Club Assist Reviews

Updated June 28, 2015
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2.9
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Stuart Davies
1 Rating

9 Employee Reviews

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  1. truck driver

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sale Representative in New York, NY
    Current Employee - Sale Representative in New York, NY

    I have been working at Club Assist full-time (More than 8 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    excellent place to work for, good pay and benefits, great 401k program, you can have a balance life. management cares about their workers

    Cons

    their is no downside at alll

    Advice to Management

    keep up the good work


  2. Helpful (5)

    Club Assist has written values but they are just words.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Culver City, CA
    Current Employee - Anonymous Employee in Culver City, CA

    I have been working at Club Assist full-time (More than 8 years)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    Co-workers are good for the most part and weekends are your own

    Cons

    The company is an Australian based company and majority owned by the motoring club in Australia. Decisions are from the senior management and two of the founding brothers that still control the company down under. The United Stated is a very different market and that is where the problems start to occur.

    Advice to Management

    Get a group well-educated American to run the show, pay them well and don't intervene with half-baked ideals that don’t drive the business long term. This is about sustainability not the short term. Treat your employees as if you want to keep them long term.

    Club Assist Response

    Nov 14, 2014CEO

    Club Assist started in Australia in 1991 and has expanded since that time globally, entering the North America market in late 2001. Since 2001 Club Assist has continued to grow and to adapted to ... More


  3. Helpful (2)

    Account Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Manager in Seattle, WA
    Current Employee - Account Manager in Seattle, WA

    I have been working at Club Assist full-time (More than 5 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Good resources with poor direction. Leadership is misleading and fractured

    Cons

    Massive layoffs due to poor relationship with their one and only client. Lost 50% of all North American business in the last 2 years.

    Advice to Management

    Wake up and smell the coffee

    Club Assist Response

    Nov 14, 2014CEO

    Club Assist hasn't lost market share in past two years and has in fact has grown in sales volume, both in North America and globally.


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  5. Helpful (1)

    Full service marketing to a shrinking market

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Marketing Manager in Los Angeles, CA
    Former Employee - Marketing Manager in Los Angeles, CA

    I worked at Club Assist full-time

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    Growing company, providing a great product/service, potential to expand internationally beyond the traditional one product line.

    Cons

    Limited in new business opportunities, lack of company-wide communication, too much effort put in to solving the wrong problems.


  6. Helpful (4)

    Awful.

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Los Angeles, CA
    Former Employee - Anonymous Employee in Los Angeles, CA

    I worked at Club Assist

    Doesn't Recommend
    Doesn't Recommend

    Pros

    A paycheck, nothing more, nothing less.

    Cons

    Nasty People-Human Resources is a joke.

    Advice to Management

    Quit, bring in new management and start over.


  7. Helpful (3)

    called oon AAA customers

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Sales in Washington, DC
    Former Employee - Account Sales in Washington, DC

    I worked at Club Assist

    Doesn't Recommend
    Doesn't Recommend

    Pros

    paid was ok but no advancement

    Cons

    poor mnagement in the field

    Advice to Management

    sell the company


  8. Helpful (1)

    Great team, but under budgeted IT dept.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Club Assist full-time

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Great company to gain global experience. Enjoyed the experiences.

    Cons

    Business expects vast amount of IT output on a small budget, and doesn't allocate resources to enable IT to become a revenue generator, or business enabler.

    Advice to Management

    IT shouldn't be viewed as an expense. With proper management visionaries in place, IT products can position an organization more competitively and improve business efficiency to help it adjust its business offering to reduce manual overhead. Remember to appreciate your employees. Team events and employee recognition goes further than top end salaries.


  9. Best Company to work for in the World

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Club Assist full-time (More than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    flexible, great balance, Awesome Management

    Cons

    There is no Cons that i have found in this job


  10. Very friendly work place

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Roadside Assistance Technician in Markham, ON (Canada)
    Former Employee - Roadside Assistance Technician in Markham, ON (Canada)

    I worked at Club Assist full-time (More than a year)

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    Great staff, lots of shifts available if you want them, and it's a satisfying job.

    Cons

    Tend to give you too many work hours (think 50-60 per week) even if you don't ask for it.

    Advice to Management

    Communicate with drivers better.



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