Club Monaco

  www.clubmonaco.com
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Club Monaco Reviews

Updated Jul 10, 2014
All Employees Current Employees Only

2.9 115 reviews

57% Approve of the CEO

Club Monaco President John Mehas

John Mehas

(42 ratings)

44% of employees recommend this company to a friend

Review Highlights

Pros
  • Great discount on current and fashionable clothing(in 25 reviews)

  • 50% employee discount at any Ralph Lauren Corp(in 14 reviews)


Cons
  • constantly stealing each others sales even though there's NO COMMISSION(in 13 reviews)

  • No commission which means little incentive to reach sales goals(in 8 reviews)

115 Employee Reviews
Relevance Date Rating
in
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Working in the mall stores was not as great

    Stylist (Former Employee) Boston, MA

    ProsYou get good experience with customer service and communication as the managers are constantly breathing down your neck. There is very minimal room for error, and the pressure is actually a pro in my opinion as you will learn to constantly be on your feet.

    ConsThe general managers would release the weekly hours the night, sometimes even a few hours before. Extremely inconvenient, and very poor planning. The hours were not consistent, so you had to plan your entire life each week at a time.

    Advice to Senior ManagementPlease be courteous and respectful with when you decide on hours for each employee.

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Very unorganized staff .

    Stylist (Former Employee) Los Angeles, CA

    ProsGreat employee discount and nice product

    Consdisorganized management, lack of communication, one week you will have 20 hours and you may not work at all the week after.

    Advice to Senior Managementlacking professionalism..

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities

     

    great people, insecure, obssesive, young mangers

    Stock Associate (Former Employee) Boston, MA

    Prosgreat discount, great discount, although sometimes redundant

    Consyoung mangers who aren't fit to lead, but can gossip pretty well.

    Advice to Senior Managementhire new ones

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    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

     

    No support or career growth

    Corporate Position (Former Employee) New York, NY

    ProsGreat & fun products. There is a sense of camaraderie in the team. The discounts are great too.

    ConsNo appreciation for hardwork and undervalued
    High turnovers
    More freelancers than employees
    More junior levels than senior to save cost

    Advice to Senior ManagementAppreciate and invest more on your hardworking and valuable employees

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities

     

    Fashion Company

    Anonymous Employee (Current Employee)

    Pros50% discount, lots of opportunities to learn

    Cons"sink or swim" atmosphere in order to get ahead/promoted

    Advice to Senior Managementrecognize good workers and compensate accordingly

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Miserable work place - home offc

    Senior Management (Former Employee) New York, NY

    ProsGreat clothes, good looking offc

    ConsCatty and gossipy, no team work, poisonous environment, long hours, cross functional partners threatened by talent, revolving door

    Advice to Senior ManagementHire quality people

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

     

    Horrific place to work. Don't do it!

    Anonymous Employee (Current Employee)

    ProsNice discount. That's all I have to say and that it the only redeeming thing about this toilet of a company.

    ConsEverything but the discount. No work life balance, no staffing, no HR support, revolving door of merchants and planners, no leadership. They can't manage anything. They expect you to work late, only to come in and everything has changed and you have to redo all your work.

    Advice to Senior ManagementBring in retail people that know what they are doing.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

    2 people found this helpful  

    Impossible to Grow. Negative & Disrespectful Management.

    Supervisor (Former Employee) New York, NY

    ProsLoved the clothing, loved the aesthetic of the store, and the customers it served. Loved the discount. Loved the tools used to let the customer be aware of the brand.

    ConsUnrealistic expectations of what is expected of the sales associates whom have NOT been trained on the products that they're selling. ONLY offer product knowledge meetings to those whom are favorites and/or selling well. Expected to adhere to scheduling when provided with schedule the NIGHT BEFORE the next work week. Turn-over rate is horrendous. There are no incentives for an individual to stay and grow within the company besides a discount. No commission. Only acknowledged when you sell, no constructive coaching. Most associates are overworked and underpaid. Lack of appreciation for senior associates who has trained management, associates and key holders alike.

    Advice to Senior ManagementConstructive Coaching. Acknowledge a team player not just a top seller. Speak to your associates as if they are people too. Keep your belittling conversations about associates to yourself outside of the work space. although you have the managers office door closed people can still hear you chuckling about how tight Jon Doe's pants are! Have class & maybe take an HR course.

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

    1 person found this helpful  

    blah what a waste of my time

    Sales Associate - Stylist (Former Employee) New York, NY

    Pros60% off clothing, great clientele

    ConsSad employees, Management seems to be afraid of their titles being taken away by a new strong employee!!! No one wants your job. Its all for fun and growth.. Management team very immature..

    Advice to Senior ManagementYou guys should appreciate a strong employee with great customer satisfaction skills than your daily goals. Basically no one I Mean 'NO ONE" Is receiving any

    No, I would not recommend this company to a friend

     

    It was okay for a part-time job

    Anonymous Employee (Former Employee)

    ProsEmployee discount, easy job, co-workers are fun to work with

    ConsYou don't get scheduled for a lot of hours if you don't sell enough items

    Advice to Senior ManagementDo not send out weekly schedule the night before the new work week.

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