Club Monaco Reviews

Updated July 1, 2015
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3.0
Rating Trends
Recommend to a friend
Approve of CEO
Club Monaco President John Mehas
John Mehas
59 Ratings

Pros
  • beautiful clothes, great discount (in 32 reviews)

  • 50% employee discount at any Ralph Lauren Corp (in 20 reviews)

Cons
  • No commission which means little incentive to reach sales goals (in 14 reviews)

  • Challenging sales goals; Possibility for early/ late/ weekend and holiday hours (in 12 reviews)

More Pros and Cons

171 Employee Reviews

Sort: Popular Rating Date
  1. Love it.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Club Monaco part-time

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Fast paced, constantly changing (for the better) environment with great fashion and room for growth and development/career paths. Talented people that are here for more than just a job.

    Cons

    Competitive, Long Hours, Last minute reactionary changes, Outdated SOPs, high turnover, ambitious sales goals and high expectations with minimal payroll, Unnecessary paperwork.

    Advice to Management

    Managers must be career-oriented with strong communication, business analysis, and relationship building skills. They must be capable yet understanding and more aware of the day to day of running a competitive retail store in NYC.


  2. No much to say

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Club Monaco

    Pros

    Amazing discount including all Ralph Lauren Brands

    Cons

    Lack of team work, lack of motivation.


  3. Director of Development & Production RTW

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Director of Development and Production in New York, NY
    Former Employee - Director of Development and Production in New York, NY

    I worked at Club Monaco (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Nice product and great team

    Cons

    too many charts and no time to work fully on product development

    Advice to Management

    less charts


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Sales Associate

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate - Stylist in San Francisco, CA
    Former Employee - Sales Associate - Stylist in San Francisco, CA

    I worked at Club Monaco (Less than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Flexible if the managers liked you.

    Cons

    Minimum wage, no benefits to reaching or surpassing quotas.


  6. Discount is legit

    Former Employee - Women's Stylist in New York, NY
    Former Employee - Women's Stylist in New York, NY

    I worked at Club Monaco

    Recommends
    Negative Outlook
    No opinion of CEO
    Recommends
    Negative Outlook
    No opinion of CEO

    Pros

    discount, nice people, mostly pretty relaxed

    Cons

    gets really busy and messy sometimes


  7. Awful

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate - Stylist in Beverly Hills, CA
    Former Employee - Sales Associate - Stylist in Beverly Hills, CA

    I worked at Club Monaco part-time (Less than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Nice employees
    Good with breaks

    Cons

    No room for growth
    Will cut your hours from 35 a week to 5 a week just because they can.

    Advice to Management

    You guys should pay a little more respect to the sales associates who make thousands of dollars for the company. Insentives wouldn't hurt.


  8. Fantastic Career Opportunities

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Club Monaco full-time

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Fast paced, constantly changing (for the better) environment with great fashion and room for growth and development/career paths. Talented people that are here for more than just a job.

    Cons

    Competitive, Long Hours, Last minute reactionary changes, Outdated SOPs, high turnover, ambitious sales goals and high expectations with minimal payroll, Unnecessrary paperwork.

    Advice to Management

    Managers must be career-oriented with strong communication, business analysis, and relationship building skills. They must be capable yet understanding and more aware of the day to day of running a competitive retail store in NYC.


  9. Great

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Club Monaco full-time (More than 3 years)

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    Great company, benefits, bonus structure, and discount!

    Cons

    They work you really hard. Frowned upon if you ever work just 40-45 hours. Expected to work all of the time and be there past your shift. Lots expected of you at work.

    Advice to Management

    Create a better work/life experience.


  10. Stylist

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Stylist
    Current Employee - Stylist

    I have been working at Club Monaco part-time (More than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Colleagues are like family, clients are amazing, discount is great

    Cons

    They always want you to make your goal for the day and keep up conversion, meanwhile there is no incentive to making your goal. Stylists aren't on commission, we are on hourly.

    Advice to Management

    SM could be a little more knowledgable. Often speaks to us like we know nothing.


  11. Volatile, disorganized, culture of blame and no accountability.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Merchandising in New York, NY
    Former Employee - Merchandising in New York, NY

    I worked at Club Monaco

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Product is quite good for the price especially with the discount.

    Cons

    Lack of organization, volatile, immature employees, culture of blame, lots of politics, lots of freelancers so minimal accountability.

    Advice to Management

    Need to provide better structure, set higher expectations for the quality of people hired, better leadership, provide development and career pathing for employees.



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