Club One Reviews

Updated June 17, 2015
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27 Employee Reviews

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  1. Helpful (1)

    Club One is really fun

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in San Jose, CA
    Former Employee - Anonymous Employee in San Jose, CA

    I worked at Club One full-time (More than 5 years)

    Recommends
    Approves of CEO
    Recommends
    Approves of CEO

    Pros

    Positive work environment and fun staff. Management are approachable. Nice clubs and safety is taken very seriously. This company has a very skilled HR department and labor laws and considerations are taken very seriously. There are opportunities to advance for employees that are eager to learn and apply themselves. This company allows you to think outside of the box and come up with great ideas. Some of the best management skills I learned were gained while being employed with Club One. Club One is very flexible with school and family schedules. They believe that if you are happy in your personal life, you will be happy at work. This can be the most valuable part of working with Club One, because many other companies do not care.

    Cons

    Low pay for employees and no raises, unless you promote. There is a strong disconnect with the corporate office and club level. Corporate often creates rules/promotions that just don't work on the club level. Employees also are hardly ever given recognition for hard work and/or achievements. Besides health benefits for full time employees, there are no other perks or incentives offered.

    Advice to Management

    Recognize your employees. Corporate: spend more time at the clubs to find out what really works and what doesn't for each demographic.


  2. Helpful (1)

    Terrible management

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Service Desk Representative in Palo Alto, CA
    Former Employee - Service Desk Representative in Palo Alto, CA

    I worked at Club One part-time (Less than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    -My co-workers (non-management) were amazing.
    -very nice facility
    -interesting place to work-most members are nice
    -great teamwork among lower-level employees for the most part

    Cons

    -crappy management
    -terrible treatment of the staff
    -no room for advancement or growth
    -crappy benefits and pay
    -doesn't stand up for employees
    -throws their staff under the bus
    -unsupportive management
    -the outlook for this company is terrible

    Advice to Management

    You need to take a hard look at your company and how management treats employees.


  3. One of the better health clubs to work for. But missing some internal structure.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Personal Trainer in San Francisco, CA
    Current Employee - Personal Trainer in San Francisco, CA

    I have been working at Club One full-time (More than 8 years)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Not heavy on nasty sales pressure for the personal trainers, which is a huge Pro. Solid company statement and solid vision. Good CEOs and tasteful facility design (I'm speaking for the commercial side of things).

    Cons

    Hard to move around withing the company for some strange reason. Hard to be notice and appreciated in certain ways. Pay will never be exceptionally great in this industry and Club One is no exception.

    Advice to Management

    There are some great people in Club One...please don't forget about them! Sometimes there can be a big divide between the daily front line employees and the management, which is unfortunate for all involved.


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  5. Helpful (1)

    Horrible management, everyone is leaving

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Service Desk Representative in Palo Alto, CA
    Current Employee - Service Desk Representative in Palo Alto, CA

    I have been working at Club One part-time (Less than a year)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    My co-workers, but NOT the management. The majority of my co-workers are amazing and supportive, except for those who kiss up to the terrible management and screw their co-workers over.

    Cons

    -terrible management
    -management is unsupportive of staff
    - there are illogical rules and procedures
    - the mangement screws their staff over
    -they don't hire from within
    -don't fully train or provide proper guidance for emergency procedures.

    Advice to Management

    Get better management and stop screwing all your staff over. Your "shinning" reputation that draws in possible employees doesn't last long once they are hired. Everyone is heading out the door ASAP. This place is a disaster waiting to happen.


  6. Mixed Experience

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Service Desk Representative in San Jose, CA
    Former Employee - Service Desk Representative in San Jose, CA

    I worked at Club One part-time (Less than a year)

    Doesn't Recommend
    No opinion of CEO
    Doesn't Recommend
    No opinion of CEO

    Pros

    Great people for the most part
    Members are great
    Looks good on resume
    Lots of networking opportunity

    Cons

    Corporate is unprofessional and out of touch
    Pay
    Go from bored out of your mind to crazy busy
    High turnover because people get burnt out

    Advice to Management

    You should understand what goes into working the front desk and respect the position.
    Understand that the pay you are currently offering is not going to attract the people with the capacity to do the job functions required.


  7. Helpful (1)

    Monotonous boring work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Swim Instructor in San Francisco, CA
    Current Employee - Swim Instructor in San Francisco, CA

    I have been working at Club One part-time (More than 3 years)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    The gyms are really nice!

    Cons

    Very boring work doing next to nothing.

    Advice to Management

    The management at this place doesn't really care for their employees.


  8. Great entry level job, where you will learn a lot, but very little room for growth and little pay.

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant General Manager in San Jose, CA
    Current Employee - Assistant General Manager in San Jose, CA

    I have been working at Club One

    Doesn't Recommend
    No opinion of CEO
    Doesn't Recommend
    No opinion of CEO

    Pros

    Flexibility, great for meeting new people and networking with employees and members, free gym membership.

    Cons

    There is a huge disconnect between leadership (corporate office) and club level employees. Programs and ideas are not implemented properly and it is often times very unorganized... Little pay for the amount of work, and little room for advancement. If you do advance, you are not compensated for it, they try to pay you the same amount of money and hold it against you if you do not take the "opportunity"... employee turnover rate is high because of these reasons.

    Advice to Management

    Listen to your employees and consider their opinions before making critical decisions. This has been something that the company has been working on for years but has never done... Pay people what they deserve, acknowledge good employees, and be more transparent.

    Note: Jim Mizes is no longer the CEO. Bill McBride is the President and CEO.


  9. Stagnant

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Service Desk Representative in San Francisco, CA
    Current Employee - Service Desk Representative in San Francisco, CA

    I have been working at Club One

    Doesn't Recommend
    No opinion of CEO
    Doesn't Recommend
    No opinion of CEO

    Pros

    The location, the clients, the facility.

    Cons

    No growth, low pay, high work load, no recognition. have not had a raise in pay in 4 years.

    Advice to Management

    Value your workers. Understand their financial status. Give back annual raises.


  10. Club One is a fun place to work; the staff is friendly and the fitness team is energetic and knowledgeable.

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Certified Personal Trainer in San Francisco, CA
    Current Employee - Certified Personal Trainer in San Francisco, CA

    I have been working at Club One

    Recommends
    Recommends

    Pros

    Nice facilities, satisfactory benefits, friendly staff, flexible hours.

    Cons

    they don't help the employees grow with the company, i.e. promotions, new opportunities, etc.

    Advice to Management

    Instead of looking on Craigslist for new employment, how about promoting internally. There's an idea.


  11. Helpful (1)

    The experience was horrible

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Service Desk Representative in San Francisco, CA
    Former Employee - Service Desk Representative in San Francisco, CA

    I worked at Club One

    Doesn't Recommend
    No opinion of CEO
    Doesn't Recommend
    No opinion of CEO

    Pros

    flexible hours. Nice personal trainers.

    Cons

    Terrible and unsupportive management. Working here actually made me want to leave the fitness industry

    Advice to Management

    support employees and help them grow with the company as apposed to berating them



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