Clydesdale Bank

www.cbonline.co.uk
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Clydesdale Bank Reviews

Updated February 11, 2015
Updated February 11, 2015
10 Reviews
3.1
10 Reviews
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David Thorburn
3 Ratings

Employee Reviews

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  1.  

    Good employer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Business Analyst in Glasgow, Scotland (UK)
    Current Employee - Business Analyst in Glasgow, Scotland (UK)

    I have been working at Clydesdale Bank full-time (more than 5 years)

    Pros

    Staff benefits are great and holiday entitlement is brilliant. Large support in people development and progression.

    Cons

    Working in a regulatory environment means keeping on top of legislation and being aware of both the bank's and your own obligations.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Mixed bag

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Branch Representative in Glasgow, Scotland (UK)
    Current Employee - Branch Representative in Glasgow, Scotland (UK)

    I have been working at Clydesdale Bank full-time (more than a year)

    Pros

    Good colleagues, forward thinking, interesting work

    Cons

    Small bank with limited potential for development, stretching targets

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Look Elsewhere

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Project Lead in Glasgow, Scotland (UK)
    Current Employee - Project Lead in Glasgow, Scotland (UK)

    I have been working at Clydesdale Bank full-time (more than 3 years)

    Pros

    good people, some valuable friendships earned over 4 years
    excellent community investment - fun and motivating
    freedom to lead as see fit
    genuine attempts to improve capability
    career progression if you can prove yourself

    Cons

    business change function cannot deliver change
    salary very average for industry (Project Lead role)
    next to no training
    no departmental leadership
    many promises made in terms of career development and progression, no promises kept
    relationships put above all else
    multiple occurrences of bullying, management incapable to dealing with it appropriately
    no project standards, documentation and project methodology changes from team to team
    business Analysts expected to do no more than project administration
    emphasis on hiring staff with no FS experience
    high staff turn over due to staff having no FS experience
    cannot see career progression root for BAs
    a lot of nepotism and cliques
    people regularly promoted into roles beyond them, with no leadership experience
    where someone needs flexible working, they can be demoted for no good reason
    things can become petty within the department
    matrix structure gets in the way and is overly complex for what is an SME

    Advice to ManagementAdvice

    pursue a cultural change - a lot of capability within the Business Change department which is suppressed by poor management, project standards and the matrix structure.
    look at each of the Project Leads and SBAs to determine if their performance matches their position
    Introduce further diversity training and bullying awareness and introduce a zero tolerance bullying policy
    more rigorous interviews, with emphasis on skills and capability to make sure people hired are capable
    for contractors in particular, financial services or extensive project experience is needed as too many are hired and shown the door because they lack the skills and experience
    Give bas more responsibility, there are many individuals who would benefit from this.
    need a better process for letting go of staff as some
    needs effective leadership, departmental targets and goals for the department as I fear in time business change will not be able to justify its existence
    better engagment with stakeholders and project lifecylce management with proper budgets and approved funding

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
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  5.  

    Good Employer, staff matter

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Advisor in Clydebank, West Dunbartonshire, Scotland (UK)
    Current Employee - Customer Service Advisor in Clydebank, West Dunbartonshire, Scotland (UK)

    I have been working at Clydesdale Bank part-time (more than 10 years)

    Pros

    Flexible working and encourage staff to reach their potential

    Cons

    Salary not very competetive within the Banking industry

    Recommends
    Positive Outlook
    No opinion of CEO
  6.  

    Culture

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Business Partner in Glasgow, Scotland (UK)
    Current Employee - Business Partner in Glasgow, Scotland (UK)

    I have been working at Clydesdale Bank full-time (more than 10 years)

    Pros

    Consider Clydesdale a good place to work with an excellent team where everyone's views are valued.

    Cons

    Recent restructures have limited career development opportunities

    Advice to ManagementAdvice

    More focus on career planning

    Recommends
    Positive Outlook
    No opinion of CEO
  7.  

    In complete disarray, parent company fed up, followed a flawed plan that completely backfired.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Partner in Portsmouth, South East England, England (UK)
    Former Employee - Senior Partner in Portsmouth, South East England, England (UK)

    I worked at Clydesdale Bank full-time (more than 10 years)

    Pros

    There are no longer any reasons to work this bank. From 1995 - to about 2003 it was a good place to work, until Williams and Peacock (who is NOT the current CEO) arrived with the IFS scheme. Huge expenditure, no customers, all plans involved investing in property in the height of a price rise - with "bust" to come sure as eggs is eggs. When it came, all staff treated like rubbish, especially older ones who saw the flaws from day one. Bullying, intimidation, finger-pointing all the norm

    Cons

    See above. The bank is a nightmare and in total confusion. The NAB has to deal with the huge mis-sale of loans before it can sell it off: it's already absorbed billions of toxic debt run up by all the bright young bucks.

    Advice to ManagementAdvice

    Treat the staff well. Don't change the masterplan on a daily basis. Get some of the old staff back who knew what they were doing. Issue a mass apology to all those who were treated abominably and either made to fall on their swords, disciplined out for non-offences or who had nervous breakdowns. Ensure that a lot of the local puffed-up "managers" pay real redress for their appalling actions and lack of business ability/sense.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  8.  

    mickey mouse organisation lacking status to make an impact

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Private Banking in Edinburgh, Scotland (UK)
    Former Employee - Private Banking in Edinburgh, Scotland (UK)

    I worked at Clydesdale Bank full-time (more than 5 years)

    Pros

    Decent salary and freedom to do job as you wish but lack management expertise to get people working as a team. The Bank was 20 years behind the times when I joined in 2007 but had a market leading proposition with its Financial Solutions Centres

    Cons

    didnt deliver on my expectations. Had a great set up in Financial Solutions Centres (as was) but management did not support the team ethic with the result that collective goals were invariably missed.. The organisation was on a massive growth curve when I joined and recruited from outside the organisation in a big way to help achieve their ambitions.
    Then it went pear shaped and most of the people recruited back in the mid noughties left leaving those who were in an outdated and out of touch business in the first place.
    This was an company that promised much but didnt achieve. The new 2013 model will not work because management have basically gone back to a business that didnt achieve in the first place with little scope to grow the business and a credit department that will not use common sense.

    Advice to ManagementAdvice

    do as you say you will do not what you think you should do and support the team ethic

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9.  

    A rewarding 14 years with many oppurtunities to progress

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Business Partner in Dundee, Scotland (UK)
    Former Employee - Business Partner in Dundee, Scotland (UK)

    I worked at Clydesdale Bank full-time (more than 10 years)

    Pros

    Above average salary, many oppurtunities to progress within your career

    Cons

    A lot of branches short staffed

    Advice to ManagementAdvice

    None

    Recommends
    Neutral Outlook
    Approves of CEO
  10.  

    Good freedom but very limited career prospects

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Business Partner
    Former Employee - Business Partner

    I worked at Clydesdale Bank full-time (more than 3 years)

    Pros

    Able to access senior managers, good salaries relative to market,

    Cons

    Very internal compliance focused and "petty", virtually no useful training provided, very flat management structure with few learning or promotion prospects

    Advice to ManagementAdvice

    Drop the Financial Solution Centre strategy and focus on winning good quality SME business from other banks - that means having a credit appetite to match - not just lending 3/4 of the book on property like the Irish banks.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11.  

    BP - Pros and Cons

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Business Partner in London, England (UK)
    Current Employee - Business Partner in London, England (UK)

    I have been working at Clydesdale Bank

    Pros

    - Friendly environment
    - Good hands on training with experienced staff willing to help out
    - Close interaction and accessibility to other departments i.e. credit, treasury etc
    - Management generally fair and reasonably informed
    - Informative communications and good levels of training available

    Cons

    - Small bank with big beaucracy (although most Banks are strangled by red tape)
    - Muddled targets and reactive rather than proactive strategies
    - Over managed in areas with large sub section of middle management
    - Essentially reward is put solely on achievement of new sales targets and management of skills/knowledge base could be better
    - Limited progression upwards with real moves being sidewards progressions

    Advice to ManagementAdvice

    - Cut out the deadwood in the middle or enhance their accoutantability through individual rather than team performance
    - Micro-management is not the only way to enhance performance i.e. endless sales meetings, spreadsheets etc will not always result in increased productivity - look at increased joint marketing, training or knowledge sharing from employees.
    - Set a plan for the year and stick to it - sub targets, schemes and monthly specials make it feel more like a supermarket with special offers than a Bank with strategic targets.
    - Cut the car salesmen - create a real team ethic

    No opinion of CEO

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