Co-operative Group

www.co-operative.coop
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Co-operative Group Reviews

Updated January 16, 2015
Updated January 16, 2015
88 Reviews
2.9
88 Reviews
Rating Trends

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Co-operative Group Interim Group Chief Executive Richard Pennycook
Richard Pennycook
30 Ratings

Review Highlights

Pros
  • Flexible working- frequently get to work from home (in 6 reviews)

  • Double discount is always a winner too (in 3 reviews)


Cons
  • gt; Senior management are simply filling a position and contribute little (in 4 reviews)

  • hours a week with no extra pay no life at home and no Job satisfaction (in 3 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    The Co-operative Food

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Team Member in Morden, London, England (UK)
    Current Employee - Customer Team Member in Morden, London, England (UK)

    I have been working at Co-operative Group full-time (more than a year)

    Pros

    Well, the branch I work at in Rosehill, Morden is an amazing store and and really enjoy the work environment and the store itself. I also particularly enjoy working along side my work colleagues as well.

    Cons

    The only negative, is that working at this store, does kind of become your life and it is difficult to find space and time to do things that are important in your personal life. Work and schedules kind of take over everything.

    Advice to ManagementAdvice

    I think to ease the problem, it would be a good idea to increase the number of staff employed at our store.

    Recommends
    Positive Outlook
    No opinion of CEO
  2.  

    Retail assistant at a Co-operative Store

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Retail Assistant in Solihull, England (UK)
    Former Employee - Retail Assistant in Solihull, England (UK)

    I worked at Co-operative Group

    Pros

    I found the supervisors and managers to be very supportive and training. They treat you perhaps as a little dim, but for a part time job this was no problem- I was never asked to anything particularly challenging. The 10% discount is a bonus, 20% on payday, and I found the company to be very understanding. A colleague of mine seemed to take a sick day once or twice a week and was shown understanding and given many chances.

    Cons

    The work is rather repetitive and can become very dull, but fun and friendly team members make up for this.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Positive and friendly atmosphere.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - IT Analyst in Manchester, England (UK)
    Current Employee - IT Analyst in Manchester, England (UK)

    I have been working at Co-operative Group full-time (more than 3 years)

    Pros

    I think the ethos is ethical and that translates into how the group conducts it's business.

    Cons

    One challenge is to undo the negative press which has been in the media of late.

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Excellent

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Intern - Change Division in London, England (UK)
    Former Intern - Change Division in London, England (UK)

    I worked at Co-operative Group as an intern (less than a year)

    Pros

    Great people, flexible hours, excellent guidance.

    Cons

    Not everyone there has the best work ethic.

    Advice to ManagementAdvice

    Review of motivational skills.

    Recommends
    Neutral Outlook
    Approves of CEO
  6.  

    Worked part time for a couple of years

    Current Employee - Customer Service Assistant
    Current Employee - Customer Service Assistant

    I have been working at Co-operative Group part-time (more than a year)

    Pros

    Laid-back attitude, relatively fun environment
    Flexible working hours on part-time contract, easy to get more shifts as you need
    Better pay than some student jobs

    Cons

    Asked a lot to pick up extra shifts, can turn them down but still annoying
    Not given chairs behind tills, painful legs after an 8 hour shift!

  7.  

    everyday was a challenge Group controlled by membership committee

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Team Manager in Guildford, England (UK)
    Current Employee - Customer Service Team Manager in Guildford, England (UK)

    I have been working at Co-operative Group full-time (more than 5 years)

    Pros

    good team who gave much more than any employer should expect

    Cons

    expecting managers to cover shortfall was ok but after S3 the shortfall meant you could be working 70+ hours a week with no extra pay no life at home and no Job satisfaction

    Advice to ManagementAdvice

    they should listen to CTMs in their business colleagues leaving due to pure frustration and no job satisfaction Ewan Sutherland could of saved this group but even he couldn't deal with company structure

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  8. 2 people found this helpful  

    Shambles near the end

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Operations Trainer in Swindon, Wiltshire, South West England, England (UK)
    Former Employee - Operations Trainer in Swindon, Wiltshire, South West England, England (UK)

    I worked at Co-operative Group full-time (more than 8 years)

    Pros

    The people that work for the business at great expense.

    Cons

    Far too many middle management being paid a good salary for doing nothing. Pay below par as well as benefits.

    Advice to ManagementAdvice

    Listen to colleagues more.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  9. 1 person found this helpful  

    Ethical but totally non progressive organisation

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - General Manager in Manchester, England (UK)
    Current Employee - General Manager in Manchester, England (UK)

    I have been working at Co-operative Group full-time (less than a year)

    Pros

    Wages can be decent, specially in management positions. Good work life since as everyone heads out of the door by 5.

    Cons

    Where do I start? 1) Not a progressive company, have great ideas but no means or resources to achieve them 2) Not a data but a opinion driven orgsnisation 3) Technology of the 80s 4) Complacent staff, especially ones that have been there for 3+ years, and there is a lot of them 5) Huge resistance to change, learn or adapt 6) Incompetent and not very strategic management 7) Things take AGES to get done, if they ever get done 8) Management wants to seem 'cool' and doing the right thing, without really delivering on it or even understanding it.

    Advice to ManagementAdvice

    Get more savvy, competent managers who can walk the talk, not just who appear to talk smart.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  10. 1 person found this helpful  

    good part-time but highly disorganised store management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Assistant
    Former Employee - Sales Assistant

    I worked at Co-operative Group part-time (less than a year)

    Pros

    flexible work, staff discount, decent pay

    Cons

    bad delegation of tasks, poor work culture

    Recommends
    Neutral Outlook
    No opinion of CEO
  11.  

    A company that has a lot of sincerity but is quite bureaucratic

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Strategy in Manchester, England (UK)
    Former Employee - Strategy in Manchester, England (UK)

    I worked at Co-operative Group full-time (more than 3 years)

    Pros

    A really positive environment that's very supportive. The vast majority of people are willing to listen to others and the general attitude is that everyone wants the company to succeed. There are some moves towards flexible working for non-customer facing colleagues which helps with work-life balance, although that depends on your manager.

    Cons

    A lot of decisions are taken by committee which means it takes a long time for anything to happen, its quite slow moving. The processes can be very bureaucratic as well and time consuming - much more than they need to be. Communications within the Group aren't that great.

    Advice to ManagementAdvice

    There aren't many opportunities for personal development which is frustrating for many of the staff and demotivating. If you're not prepared to invest in the staff, why should the staff invest in the company. The vision for the future could be better explained so that everyone is working towards the same goal rather than guessing at what it is

    Recommends
    Neutral Outlook
    Approves of CEO

Co-operative Group Photos

Co-Operative Group, One Angel Square (Photo thanks to Geograph user David Dixon, Some Rights Reserved)
NOMA Construction Site, One Angel Square (Photo thanks to Geograph user David Dixon, Some Rights Reserved)
One Angel Square (Photo thanks to Geograph user David Dixon, Some Rights Reserved)

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