Coach

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Coach Reviews in New York, NY

Updated December 1, 2014
Updated December 1, 2014
533 Reviews
3.6
533 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Coach CEO Victor Luis
Victor Luis
55 Ratings

Review Highlights

Pros
  • Great discount, worked with great people, great bonuses at the end of the year (in 36 reviews)

  • Depending on volume size, great work life balance & 60-75% off deletes (in 14 reviews)


Cons
  • Lack of work / life balance and now the new leadership does not talk about that any more (in 30 reviews)

  • Dress code is a bit strict, but hey its a boutique so you need to look nice (in 29 reviews)

More Highlights

77 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Great Experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY

    I have been working at Coach as an intern (more than an year)

    Pros

    Despite going through challenging times, my COACH internship was extremely hands-on and my co-workers were extremely engaging, helpful and more. Not only was I given team tasks, but I was also allowed to sit in on meetings with different executives. It allowed my work to be more tangible and interesting.

    Cons

    The company has unbelievable sales that can sometimes entail 50-60% off on COACH apparel but unfortunately, interns are not allowed to enjoy these sales.

    Recommends
    Neutral Outlook
    Approves of CEO
  2.  

    Great company & good people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY

    I worked at Coach full-time (more than 3 years)

    Pros

    * encourage growth & development
    * recognize good work & issue promotions
    * good communication between leadership & employees
    * good salary & bonus plan

    Cons

    * work-life balance diminishes as your role and responsibility increase
    * not very open to new ideas

    Recommends
    Positive Outlook
    Approves of CEO
  3. 1 person found this helpful  

    Amazing opportunity to grow and learn from other creative professionals.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Associate Designer in New York, NY
    Former Employee - Associate Designer in New York, NY

    I worked at Coach full-time (more than 3 years)

    Pros

    Great company for designers to design quality products. Good compensation and benefits.

    Cons

    No cons. Just get to work on time each morning and show enthusiasm for the work.

    Recommends
    Positive Outlook
    No opinion of CEO
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  5. 1 person found this helpful  

    Asst. manager NYC

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant Manager in New York, NY
    Former Employee - Assistant Manager in New York, NY

    I worked at Coach full-time (more than 8 years)

    Pros

    Amazing health care, 401K, stocks,store incentives plus 50% -75% discounts. Fun up beat environment . Work hard and get to know your AM and DM to get noticed and promoted. With the new changes Coach is more likely to hire some one pretty and thin with no retail skills than someone with experience. Some things can't be taught. Black out dates for managers during holidays 3 months no requests off. I haven't spent Christmas,Thanksgiving or New Years in almost 8 years.

    Cons

    Very clear roles in some stores which makes it hard to learn and take on new tasks some managers feel you are stepping on their toes. Having to wake up very early in the morning on your day off to come in for a managers meeting sucks. Getting thrown under the bus for silly things.

    Advice to ManagementAdvice

    The dress code is expensive giving a heads up when it will change is not asking to much. The return/exchange policy needs to change.customers bring in items 15 yrs old and want a new one or it repaired screaming and calling you a idiot until they get what they want. This isn't a used car lot.

    Recommends
    Neutral Outlook
    No opinion of CEO
  6.  

    alternative viewpoints unwelcom

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Project Management in New York, NY
    Former Employee - Project Management in New York, NY

    I worked at Coach as a contractor (more than an year)

    Pros

    strong IT staff, fully capable of executing when asked to

    Cons

    senior management was closed to any ideas that they hadn't already had

    Advice to ManagementAdvice

    you could learn by listening to your people - there was some great thinking that got smacked down hard -- and I saw that those people learned quickly not to offer ideas

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  7.  

    Good for resume for future positions

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Fabric Manager in New York, NY
    Former Employee - Senior Fabric Manager in New York, NY

    I worked at Coach full-time (more than 3 years)

    Pros

    Will meet and interact with large group of people from all parts of industry

    Cons

    Very large and cumbersome. too many levels
    too many meetings
    Hard to make changes and have an impact

    Recommends
    Negative Outlook
    No opinion of CEO
  8. 1 person found this helpful  

    Great Company, Good Pay, Management Fair, Need better people management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Store Systems Analyst in New York, NY
    Former Employee - Store Systems Analyst in New York, NY

    I worked at Coach full-time (more than 10 years)

    Pros

    Company Great with Customers, Good Pay, Good Reputation, Great Products

    Cons

    Recent CEO and Management Changes suspect, Decisions all about the Stock price not about their people, New Designer changing the Coach look starting to look plain not as edgy as it used t be. Not seeing as many colors in the summer people like bright colors. They laid off a lot of good people in the last 3 years I was there. It looks like it is starting to effect the company negatively

    Advice to ManagementAdvice

    Care as much for your Employees as you do for you customers and the company will benefit.. Most of the time layoffs are not the answer I've seen you lay off too many good people. It looks like your lay offs have been based on cost saving ONLY.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9. 2 people found this helpful  

    Director

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Director in New York, NY
    Former Employee - Director in New York, NY

    I worked at Coach full-time (more than 5 years)

    Pros

    Talented team and aggressive company culture. Generous package. Opportunities was huge during high growth period. Summer hours.

    Cons

    Lack of work / life balance and now the new leadership does not talk about that any more.

    Recommends
    Negative Outlook
    Disapproves of CEO
  10. 1 person found this helpful  

    Very positive experience as a Summer Intern.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Product Development in New York, NY
    Former Employee - Product Development in New York, NY

    I worked at Coach as an intern (less than an year)

    Pros

    The work environment is very casual and they give a lot of freedom to their interns. Interns interact with people of all different departments, so it provided an in depth understanding of the fashion industry.

    Cons

    The office was difficult to get to and the area was not very nice.

    Recommends
    Positive Outlook
    Approves of CEO
  11. 1 person found this helpful  

    Coorporate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Product Development in New York, NY
    Former Employee - Product Development in New York, NY

    I worked at Coach full-time (more than 10 years)

    Pros

    Lots of good people to work with, friendly professional environment. Constantly learning and career development is encouraged.

    Cons

    Roles and responsibilities are constantly changing so the job you hire into might change into something different. Regular restructuring of teams.
    High demands on employees in some departments and others much less, inconsistent.

    Advice to ManagementAdvice

    Interact with those who will do the work when making changes rather than just other upper management. Make decisions that have longevity.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

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