Coach

  www.coach.com
  www.coach.com

Coach Reviews

Updated November 19, 2014
Updated November 19, 2014
515 Reviews
3.5
515 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Coach CEO Victor Luis
Victor Luis
47 Ratings

Review Highlights

Pros
  • There is a GREAT DISCOUNT and many perks within the company (in 34 reviews)

  • There is also a decent employee discount available to employees whether seasonal or otherwise (in 27 reviews)


Cons
  • Lack of work / life balance and now the new leadership does not talk about that any more (in 28 reviews)

  • Dress code is a bit strict, but hey its a boutique so you need to look nice (in 29 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Seasonal Sales Associate
    Former Employee - Seasonal Sales Associate

    I worked at Coach part-time (less than an year)

    Pros

    You get to meet so many different types of people. I love the selling atmosphere and the relationships you get to build with the customers.

    Cons

    Hours are based on how much sell. There are way too many managers for the amount of employees that are employed. I don't think any retail store of Coach's size to have 9 managers.

    Advice to ManagementAdvice

    Why do you need so much management? It seems as if they are tripping over each other.

    Recommends
    Neutral Outlook
    Approves of CEO
  2.  

    Assistant Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Manager in Dallas, TX
    Current Employee - Assistant Manager in Dallas, TX

    I have been working at Coach full-time (more than 3 years)

    Pros

    Very flexible with schedules, friendly people and awesome discount

    Cons

    Black out time during holidays cannot ask for time off from November to January
    Advancement is limited once you become an assistant manager it will be years before you get promoted

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Good training, good pay, good people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate/Cashier in Costa Mesa, CA
    Former Employee - Sales Associate/Cashier in Costa Mesa, CA

    I worked at Coach part-time (more than 3 years)

    Pros

    A lot of opportunity for growth if you want it. A lot of corporate interaction.

    Cons

    If you want to move up, you may have to move around. They are really heavy on sales, even as a cashier. The amount they want to help/train you is how your management is and your relationship with them. I have worked at a couple of the stores and have friends at a few others so it varies a little at each store.

    Recommends
    Neutral Outlook
    No opinion of CEO
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  5. 1 person found this helpful  

    This is a great company to work for, if you work hard you will be able to move up with the company.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous
    Current Employee - Anonymous

    I have been working at Coach full-time (less than an year)

    Pros

    The benefits are good, nice discounts, great management, and the team is like a big family. Coach is becoming a lifestyle brand, and can't wait to see where it goes.

    Cons

    Coach should update their POS systems.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Assistant Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant Manager
    Former Employee - Assistant Manager

    I worked at Coach full-time (more than 3 years)

    Pros

    Great training and answers to everything if you look at what they provide enough. Nothing less than excellent customer service and great benefits. Happy to promote you when the timing is right.

    Cons

    Scheduling at times, yearly pay increases could have been a tiny bit more generous. I often described working for this company as being in a sorority, which is something I never intended on. Felt a little cliquey at times. Could have been my location.

    Advice to ManagementAdvice

    I appreciated the honesty from upper management in the district. She was pretty open with us and I felt comfortable talking to her.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Best place in retail!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in Calexico, CA
    Current Employee - Sales Associate in Calexico, CA

    I have been working at Coach part-time (more than an year)

    Pros

    The management team is always open to suggestions, they take care of you and listen to your needs. Always helping you improve. Flexible schedules! A lot of room to grow in the company

    Cons

    Goals sometimes might look unreachable, and no bonus will be made for the month. Too many on-call shifts.

    Advice to ManagementAdvice

    Rotate the schedules! All people should work once in a while, i get it if maybe there are no hours to give but cut some full time and make space for part time. Its fair and everyone wins.

    Recommends
    Positive Outlook
    No opinion of CEO
  8.  

    Love this company!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in Minneapolis, MN
    Current Employee - Sales Associate in Minneapolis, MN

    I have been working at Coach part-time (less than an year)

    Pros

    Everyone from the assistant manager to district manager has been extremely positive and professional. Part timers even qualify for profit sharing and stock purchase plans etc..

    Cons

    Dressing "coach" is very expensive and typically uncomfortable.

    Advice to ManagementAdvice

    Our discount is awesome and can be shared with friends and family.
    Company is all about team selling which is extremely positive and NOT pushy.
    LOVE THIS COMPANY!!!!

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Perfection

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate
    Current Employee - Sales Associate

    I have been working at Coach full-time

    Pros

    Wonderful people, wonderful benefits, the whole company is flawless.

    Cons

    Absolutely none for this company, they are more than exquisite.

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Coach retail experience as sales associate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate
    Current Employee - Sales Associate

    I have been working at Coach part-time (more than 3 years)

    Pros

    We are a team, set goals as a team, work as a team and accomplish great things together. I love to be part of this amazing company.

    Cons

    It is a lot of work for just a sales associate but effort is recognized and rewarded.

    Recommends
    Positive Outlook
    Approves of CEO
  11. 1 person found this helpful  

    Amazing opportunity to grow and learn from other creative professionals.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Associate Designer in New York, NY
    Former Employee - Associate Designer in New York, NY

    I worked at Coach full-time (more than 3 years)

    Pros

    Great company for designers to design quality products. Good compensation and benefits.

    Cons

    No cons. Just get to work on time each morning and show enthusiasm for the work.

    Recommends
    Positive Outlook
    No opinion of CEO

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