Coach Reviews

These reviews contributed towards 2012's Best Places to Work recognition. See ratings and reviews for all time.
38 Reviews
3.6
38 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Coach CEO Victor Luis
Victor Luis
33 Ratings

Review Highlights

Pros
  • There is a GREAT DISCOUNT and many perks within the company (in 33 reviews)

  • There is also a decent employee discount available to employees whether seasonal or otherwise (in 26 reviews)


Cons
  • Lack of work / life balance and now the new leadership does not talk about that any more (in 25 reviews)

  • Dress code is strict and you are not reimbursed for the clothes you are required to purchase (in 26 reviews)

More Highlights

Employee Reviews

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  1.  

    A fun place to work as a part time job.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Stock Associate  in  Brea, CA
    Former Employee - Stock Associate in Brea, CA

    I worked at Coach

    Pros

    A somewhat relaxed place to work. It is a high class type of store to shop at, so there is a minimal level of professionalism that needs to be adhered to. Overall, it was a good place to get some hours in while going to school, or for a holiday position. Above minimum wage page, opportunities for bonuses, good discounts, and usually fun people to work with.

    Cons

    Because it is a retail store, your hours are expendable and can be cut anytime. If bills are at risk of not being paid, I'd look for a job that has more stable hours.

    Recommends
    Approves of CEO
  2. 2 people found this helpful  

    Overworked/ Underpaid

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Manager  in  New York, NY
    Current Employee - Manager in New York, NY

    I have been working at Coach

    Pros

    Decent discount on handbags for friends and family

    Cons

    Absolutely no work/life balance. low salaries with above reasonable expectations.

    Doesn't Recommend
    No opinion of CEO
  3.  

    Amazing place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Sales Associate  in  Indianapolis, IN
    Current Employee - Sales Associate in Indianapolis, IN

    I have been working at Coach

    Pros

    Awesome discount, knowledgeable management and very nice

    Cons

    Dealing with customers can be a hassel because Coach always thinks the customer is right

    Recommends
    Approves of CEO
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  5. 1 person found this helpful  

    It's okay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Sales Associate  in  Costa Mesa, CA
    Former Employee - Sales Associate in Costa Mesa, CA

    I worked at Coach

    Pros

    It is a good place to get sales experience in a fashion retail setting. Employee discount is 50% off merchandise.

    Cons

    All sales associates are paid on an hourly basis with no opportunities to make commissions on any sales. Average pay is only 10 to 11 dollars an hour. Also, the benefits are not very generous.

    Advice to ManagementAdvice

    Try to get a commission pay structure in place for sales associates. Offer more full time positions for sales associates.

    Approves of CEO
  6.  

    Greatest company I've worked for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Sunrise, FL
    Former Employee - Anonymous Employee in Sunrise, FL

    I worked at Coach

    Pros

    Coach has great pay and tons of upside potential.

    Cons

    Retail is a tough industry.

    Recommends
  7.  

    Satisfied

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Sales Support  in  Saint Louis, MO
    Current Employee - Sales Support in Saint Louis, MO

    I have been working at Coach

    Pros

    Great Product, Generous Discount, Wonderful coworkers

    Cons

    Work/Life Balance, Strong performance expectations can create stress even for part-time

    Advice to ManagementAdvice

    Provide lots of feedback.

    Recommends
    Approves of CEO
  8. 2 people found this helpful  

    Coach provided a great environment for learning and career development

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee  in  New York, NY
    Current Employee - Anonymous Employee in New York, NY

    I have been working at Coach

    Pros

    Constantly learning. Ever changing work environment. Great product. Opportunity to be surrounded by extremely smart individuals to learn from and be mentored by.

    Cons

    The only downside I find with working at Coach is the lack of work - life balance. There are long hours and I find myself working even when I leave the office.

    Recommends
    Approves of CEO
  9. 3 people found this helpful  

    The worst company I have ever worked for!!! Run......

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Sales Associate  in  Las Vegas, NV
    Former Employee - Sales Associate in Las Vegas, NV

    I worked at Coach

    Pros

    Employee discount (50% discount on handbags and small leather goods, 40% on everything else).

    Cons

    It is a productivity based company (Which they did not tell me when offered a full-time position) so whatever position you have, except for management, if you do not meet your numbers your hours will be cut from a maximum of 35 per week to about 7-13 hours a week. Managers see employees as numbers, they do not see them as real people. All coach cares about is numbers, numbers and numbers, nothing else. Very stressful environment to work, managers will be breathing on your neck if your sales are down! You also get a write up for using your sick hours, even if you provide legal documentation that shows you were sick.

    Advice to ManagementAdvice

    For the store manager I will suggest her to take some classes to teach her how to talk to employees because she NEVER talks to employees, she always sends lower management people to talk to the employees when it should be her job too. Continous and extreme pressure as well as harassment does not work equally on everybody, so "do not assume that tactic will motivate eveybody equally to sell". Overall, if you have other options beside coach, I suggest you run from this company!

    Doesn't Recommend
    Disapproves of CEO

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