Cobalt

  www.cobalt.com
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Cobalt Reviews

Updated August 12, 2014
Updated August 12, 2014
282 Reviews

3.7
282 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Cobalt President and CEO John W. P. Holt
John W. P. Holt
220 Ratings

Review Highlights

Pros
  • Work-life balance is here is you are willing to sacrifice any career advancement (in 45 reviews)

  • They allow some positions to work from home on a part time of full time basis (in 23 reviews)


Cons
  • Preference is given to employees who have no work/life balance (in 8 reviews)

  • Low pay, clueless upper management, many people in jobs above their ability level (in 13 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 1 person found this helpful  

    learned a lot

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Advocate  in  Seattle, WA
    Current Employee - Account Advocate in Seattle, WA

    Pros

    desk share
    great culture
    great managers
    freedom to manage our accounts
    relationship focus
    ability to take ownership, develop relationships, do your own creative, website design. SEO, Social Media

    Cons

    Too many accounts to manage fully making new requirements unrealistic. Position has changed. Compensation lacking. Constant fear of escalations.

    Advice to ManagementAdvice

    Less meetings. Excessive work load given the new responsibilities. More conversations with AA's individually.

    Recommends
    Positive Outlook
    No opinion of CEO
  2. 1 person found this helpful  

    Good People but high turnover rate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - SEO Specialist II  in  Seattle, WA
    Current Employee - SEO Specialist II in Seattle, WA

    Pros

    hourly pay, overtime, good benefits, supervisors genuinely interested in seeing subordinates succeed and develop professionally and personally. Desk share and home shoring options. Good place to get foot in the door. Very likely to partake in events that get you noticed by other companies.

    Cons

    work load and client demands quickly burn you out. high turnover rate is disheartening. While they are interested in getting people to progress in their careers, there is limited upward movement in the company, but rather a lot of lateral moves available. Job is very unfulfilling on a creative level. Daily workflow centered around checking boxes to satisfy QA scores instead of focusing attention and work on helping clients perform better. No interest in making client better and growing business but just feeding clients lines to appease them. Job is essentially checking of boxes and pulling levers. This is the Spacely Sprockets of SEO work.

    Recommends
    Neutral Outlook
    No opinion of CEO
  3. 1 person found this helpful  

    Big changes in roll yet no more money

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Acct Advocate  in  Seattle, WA
    Current Employee - Acct Advocate in Seattle, WA

    Pros

    Work-life balance, selfs management to a certain level. Great group of colleagues. Diversity, no drama or back biting.

    Cons

    Work life balance can become a crutch. Not much opportunity for going into management roll. Been there two years. Reviews but never a raise. Even though now we are wearing several different hats.. Acct management plus, sales and upsales, SEO, Content, website design and management. Lots of hands on our accts internally and we are the one in the roll that takes the heat if someone else screws up on their end.

    Advice to ManagementAdvice

    Push back for your teams! They all seem afraid to rock the boat.

    Neutral Outlook
    No opinion of CEO
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  5. 3 people found this helpful  

    Some Great People To Work With, But The Company Is Totally Clueless.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Account Advocate  in  Seattle, WA
    Former Employee - Account Advocate in Seattle, WA

    Pros

    Teaming, peer support, flexible schedule. My team and the teams around me were awesome. But many of those people left when I did.

    Cons

    Compensation, promotion, upper management, huge technology issues. People are promoted based on networking, not results or ability. There are too many people in management positions that are massively under qualified; this has led to mismanagement of talent and poor business decisions. Also, the majority of the clients do not want Cobalt's services. They are forced into it by their OEM. And the clients let you know how they feel about being forced to work with Cobalt.

    Advice to ManagementAdvice

    Upper management does not listen to suggestions or care for advice; there is no point leaving advice for them.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6. 2 people found this helpful  

    Stay Away No Matter What They Tell You!!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Seattle, WA
    Current Employee - Anonymous Employee in Seattle, WA

    Pros

    The office in Seattle has a great view of Puget Sound and the downtown area. They also provided a free Orca pass, but that's pretty standard in downtown Seattle.

    Cons

    The office culture at Cobalt is awful. Upper and middle management are more concerned about protecting their jobs than delivering innovative products to market. As stated in previous reviews, Cobalt is a terrible place to work. Seattle has much better employment options. Stay Away.

    Advice to ManagementAdvice

    At this point, I don't think anything can be done. Even the founder and CEO is jumping ship soon. Never a good sign when the Executive Team starts to leave.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7.  

    Rising tides raise all ships

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Product Marketing Manager  in  Seattle, WA
    Former Employee - Product Marketing Manager in Seattle, WA

    Pros

    Fast moving business in growing digital advertising industry. Innovative company in a great location in SoDo. Decent pay and positive work/life balance.

    Cons

    Poor leadership with little to no vision. Customer takes a back seat to revenue, no commitment to anything but revenue.

    Advice to ManagementAdvice

    Wipe the slate. Focus on solving real customer problems...what benefit does Cobalt deliver to dealers outside OEM mandates? The company will never win until they start listening to the people who actually drive their business.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  8.  

    Great place to learn about website management and online advertising.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Seattle, WA
    Current Employee - Anonymous Employee in Seattle, WA

    Pros

    This is a great place to learn how websites are maintained and online advertising works. Many folks are hired at entry level with little to no previous experience. You will be brought on with little training and do quite well if you have a curiosity for the industry and the drive to teach yourself what you don't know. It is a very informal work environment and allows for moderate growth. Use this place a a resume builder and then leave to get paid the industry standard.

    Cons

    The business concept results in slower pace of development/product improvement. Since Cobalt's primary revenue stream is focused on contracts with large Automotive OEM's instead of individual business owners, the development work is slowed. This makes for an interesting dynamic where account managers want to service the individual business owner's (Dealership Owner's) requests, while aligning with the OEM's compliance standards. Refining the art of telling the client we are not able to provide them with the exact solution they want and offer what we are able to provide, hoping the "consumer's perspective" will win out in as the ultimate influence.
    There are major inefficiencies in the sales through implementation process. It is very difficult for the sales teams to easily submit an accurate order for any product correctly. Cobalt utilizes a spreadsheet for 300 products and the exact product must be identified from a spreadsheet that is most of the time outdated. Implementation ends up being a major bottleneck, as only 2 staff members are tasked with manually entering all orders from an email que. There is a huge opportunity for refinement here.

    Advice to ManagementAdvice

    Dig in to the tasks that your front line staff do on a daily basis to better understand and measure success. Investing some time to develop and utilize Salesforce (CRM) to it's fullest potential will help to measure client engagement quality.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  9. 1 person found this helpful  

    Cobalt is where I finally found the job I was looking for my whole career.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Business Intelligence Analyst  in  Seattle, WA
    Current Employee - Business Intelligence Analyst in Seattle, WA

    Pros

    I work with some amazing people at Cobalt. They are smart, and very good at what they do. Politics are at a minimum. You can't get away from them, but they don't hamper progress. The managers I encounter look out for their people. They support us and make sure we have the tools we need to do our job. They embrace people here. If you are honest and do your job, you will do well here.

    Cons

    Cobalt as a part of ADP no longer has that start-up vibe as far as culture; for example there are no giant parties (but there are some good ones). Still some of this is actually good.
    Some of the things that you would expect they would have down-pat they do not, but I am stretching to come up with this Con.

    Advice to ManagementAdvice

    A more consistent and intuitive review system would be nice.
    There is a great work/life balance. I think the balance between making the "new and innovative" and "supporting the existing/infrastructure" is pretty good, but there are still some frustrations when the established tools/processes/products break.

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    One great company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Engagement Manager
    Current Employee - Engagement Manager

    Pros

    Cutting edge technology. Great developers and progressive thinking

    Cons

    Work in silos. Not good for career development

    Advice to ManagementAdvice

    The culture is laid back, need more cross training.

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    A couple of the best reasons to work at Cobalt is the Culture and the Managers.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Digital Advertising Analyst  in  Seattle, WA
    Current Employee - Digital Advertising Analyst in Seattle, WA

    Pros

    They have excellent benefits compared to all the other companies I have worked for. I can only speak from experience in the Digital Advertising department but from my experience Cobalt really cares for their employees. I also have noticed that if you have the drive to succeed, you will.

    Cons

    Promotions take longer at this company than I have seen at other companies I have worked for. That being said I have never worked for such a large company in the past so the competition is fierce here due to the great talent.

    Recommends
    Positive Outlook
    Approves of CEO

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