Coface North America Insurance

  www.coface-usa.com
  www.coface-usa.com

Coface North America Insurance Reviews

21 Reviews
2.4
21 Reviews
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Coface North America Insurance CEO Michael Ferrante
Michael Ferrante
6 Ratings

Employee Reviews

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  1.  

    Great Place to work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Small Balance Collections in New Orleans, LA
    Current Employee - Small Balance Collections in New Orleans, LA

    I have been working at Coface North America Insurance full-time (less than an year)

    Pros

    Valuable information in training, great people to work with and positive attitude. You get what you put in.

    Cons

    I dont like how, as a new hire in small balance, you are given such a short time-frame before you are required to hit a $10,000/month fee quota and if you dont you are let go. I think that needs restructuring.

    Advice to ManagementAdvice

    Keep up the great work!

  2.  

    No direction, pressure to get business at any expense

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Account Manager in Los Angeles, CA
    Former Employee - Account Manager in Los Angeles, CA

    I worked at Coface North America Insurance full-time (less than an year)

    Pros

    I Can't think of any,

    Cons

    Management is difficult to communicate with, large disconnect, very impatient no sense of a team or crew effort, field training absent and had to find my way in the deliverable process. Upper management was always too busy to be contacted. Meetings always canceled at the last minute,

    Advice to ManagementAdvice

    Change your model of business, or work with new agencies.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3.  

    No serious product training and very little support.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Coface North America Insurance full-time (less than an year)

    Pros

    Nice paycheck, commissions never transpire. High employee turnover, no real traction made considering the size of potential market.

    Cons

    1.Paris is disconnected with New Jersey.
    2.Good luck getting answers or a real bid while in the field. Markets are very small and competitors get into bidding wars. Worse than car sales people.

    Advice to ManagementAdvice

    Invest in a long term marketing and branding campaign targeting your markets.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5.  

    It was a terrible slave driving environment.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - National Sales in Princeton, NJ
    Former Employee - National Sales in Princeton, NJ

    I worked at Coface North America Insurance full-time (less than an year)

    Pros

    You have a job, the culture there is based on closing collection accounts that we eventually go after... in theory sounds good in practice not so much.

    Cons

    Cons it collections and they rarely collect the money. So even if you are hitting your goal on paper your rarely get to see any backend money because they simply dont collect.

    Advice to ManagementAdvice

    Better skill development

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6.  

    Future is bright but the job is not easy....

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Agent in Chicago, IL
    Current Employee - Agent in Chicago, IL

    I have been working at Coface North America Insurance full-time (more than 10 years)

    Pros

    My experience with this company has been for the most part positive. Can they improve sure. But they want to do business and tend to bend so that as an agent you can make money. Is it easy by no means. BUT if you work hard and reach out for help you will do well over time.

    Cons

    It seems that coface internally is struggling with their parent in Paris? Almost as if local management has no say in the way they manage the local business? The local office I am in will do whatever it takes for the agent to write business is this a disconnect?

    Advice to ManagementAdvice

    Perhaps have the upper managers in Paris work in the local offices?

    Recommends
    Positive Outlook
    No opinion of CEO
  7.  

    Not good...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Inside Sales
    Current Employee - Inside Sales

    I have been working at Coface North America Insurance full-time (less than an year)

    Pros

    You will get hired fast....seems to be relaxed all around.....

    Cons

    Day and a half training??? Not enough and you sound like a used car salesman on the phone. If you like getting hanged up on every 2 minutes, its the job for you.

    Advice to ManagementAdvice

    More training......dont rush it.

    Doesn't Recommend
    No opinion of CEO
  8.  

    Good place to work, learn and get into the industry.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Agent in New York, NY
    Current Employee - Agent in New York, NY

    I have been working at Coface North America Insurance full-time (more than 3 years)

    Pros

    Good management, learn from skilled professionals, excellent coaching.

    Cons

    Communication could be better, lots of hoops to jump through, needs to have more independent power in the US.

    Advice to ManagementAdvice

    Communication all around, pay for performance and hold people accountable for their actions.

    Recommends
    Neutral Outlook
    Approves of CEO
  9.  

    Not very technical, not a lot of pressure

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Coface North America Insurance full-time (more than an year)

    Pros

    Laid back work environment and hours, not too much pressure.

    Cons

    Not very motivating to perform. No incentive to work more or harder.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  10. 1 person found this helpful  

    awesome place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Business Development Associate in Dallas, TX
    Current Employee - Business Development Associate in Dallas, TX

    I have been working at Coface North America Insurance full-time (less than an year)

    Pros

    management is very good at getting you ready to sell

    Cons

    there is no down side to working for coface

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Off the charts

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Risk in East Windsor, NJ
    Current Employee - Risk in East Windsor, NJ

    I have been working at Coface North America Insurance full-time

    Pros

    Wide span of control provides workers autonomy completing assignments
    Broad employee base allows for top notch fraternization among colleagues

    Cons

    Tall organization has resulted in bureaucratic management, which has resulted in competing group and local procedures
    Competing local products causes poor sales focus
    Annual reviews focus on areas of poor performance, not areas of success leading to poor employee development
    Foreign contracts pay better than local contracts at all levels

    Advice to ManagementAdvice

    Most employees looking for career opportunities have left, but by providing managers courses in management, strong employees will stay and return. Rhetoric falls on deaf ears in times like these.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

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