Coface

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Coface Reviews

Updated January 26, 2015
Updated January 26, 2015
10 Reviews
2.5
10 Reviews
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Coface Directeur Général Jean-Marc Pillu
Jean-Marc Pillu
1 Rating

Employee Reviews

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  1.  

    Internship At Coface

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Intern in Hong Kong (Hong Kong)
    Former Employee - Intern in Hong Kong (Hong Kong)

    I worked at Coface

    Pros

    Employees are really friendly and helpful.

    Cons

    Job might sometimes be mundane. Very little learning opportunities

    Advice to ManagementAdvice

    Need to put more trust on interns

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Hey do you have bad debt?

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Call Center Dude in East Windsor, NJ
    Former Employee - Call Center Dude in East Windsor, NJ

    I worked at Coface full-time (less than a year)

    Pros

    Everything is well planned out you just have to recite the script over and over and over and over and over and over again - Someone has to say yes to something
    Your comrades are pretty chill.
    Commute was close

    Cons

    This was warned, but it's a grind. You're dialing random companies all day asking those if they have accounts that need to be cleared up. Typically, a company would handle this stuff figured out so you're really trying to find sucker companies that don't know what to do or you ambush them at the right time.

    Your basic game was dial a number - possibly outsmart the receptionist and try to get sent to the Financial Controller - who was typically never ever there. Can't leave voicemails because hey it's a cold call. When you do talk to a decision person then you get a little further in your script during which they can hear your sales pitch through and through and just wait for that split second to say no and hang up.

    One of the managers has what seems to be an unstable personality who can often yell while you're on the phone with a potential person. Even if you're doing it correctly.

    The product they have is pretty cool - PI's getting bad debt collected would be grossly profitable, but it's a product very little people want and those more established companies already have their territory cut out.

    Timing - it's all about who you called, when you called and what you said - there's been times where their AGS statements have offended some people and others don't know what you're doing

    There probably aren't very many career advancements, but lateral seemed possible.

    Everything is monitored - it's telemarketing the most hated and despised profession on both sides of the line and you're asking people for accounts they themselves can't clean up. Good lucky luck. The amount of calls you make, how long, what you said, what you could say differently,

    I don't doubt that there isn't money to be made but there are many other professions that will pay you steadily for the same amount - thankfully i was founded through an agency

    Advice to ManagementAdvice

    Fire the bi-polar - let us leave voice mails - someone could call you back - the recession is over many companies have taken more precautions and step to prevent their accounts from defaulting so much and even if one or two slip through the cracks - it really isn't worth the trouble

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  3.  

    Bad! Run from this Place

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales in Chicago, IL
    Former Employee - Sales in Chicago, IL

    I worked at Coface full-time (more than 8 years)

    Pros

    None lack of leadership free for all

    Cons

    Narcissist, manager on a power trip employees afraid to voice an opinion without fear of losing their job. no structure or rules

    Advice to ManagementAdvice

    Get people who sell not sit in an office all day. Role play with the agents on how to market product.

    Doesn't Recommend
    Disapproves of CEO
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  5.  

    Good social profits. Bad expectations for advancement.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Risk Service in Madrid (Spain)
    Former Employee - Risk Service in Madrid (Spain)

    I worked at Coface full-time (less than a year)

    Pros

    - Social profits
    - Good working enviroment
    - Flexitime

    Cons

    - Bad expectations for advancement
    - Poor salary

    Recommends
    Neutral Outlook
    No opinion of CEO
  6.  

    Probably a promising place, ruined by bureaucracy

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Contractor - Anonymous Contractor
    Former Contractor - Anonymous Contractor

    I worked at Coface as a contractor (less than a year)

    Pros

    Friendly colleagues with respect to each others
    Decent office space

    Cons

    Morale continues to be at rock-bottom
    Centralized control, everything needs management approval
    Management is the bottleneck of results and progress

    Advice to ManagementAdvice

    Delegate.
    Listen and trust your frontline crew.
    Consider retiring early.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  7.  

    Friendly colleagues, good work-life balance

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Coface full-time

    Pros

    My manager was very encouraging and open to ideas and suggestions, which can be developed and implemented in the company. Work was not excessively demanding, allowing for work-life balance.

    Cons

    Not much opportunity for career progression. Job can be challenging, but there is a lot of guidance from leaders and colleagues.

    Recommends
    Neutral Outlook
    No opinion of CEO
  8.  

    Coface was one of the best

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Office Manager in Sofia (Bulgaria)
    Former Employee - Office Manager in Sofia (Bulgaria)

    I worked at Coface full-time (more than 3 years)

    Pros

    Coface Bulgaria used to be a very nice place to work at, from the last year they have a new manager who is taking the company to the bottom of the business. I wouldn`t go to work there now.

    Cons

    Bad management, appointed new employees close to the manager...

    Advice to ManagementAdvice

    Change the manager Mrs. Trifonova.

    Doesn't Recommend
    Negative Outlook
  9.  

    dissapointed

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Associate in Istanbul (Turkey)
    Current Employee - Associate in Istanbul (Turkey)

    I have been working at Coface

    Pros

    It is a very comfortable place to work, nice office, there are social activities (piano, theatre).Some benefits are above average.

    Cons

    Managers are too clueless. They don't act quickly. We always lose time for nothing. Work is easy but the people we're working with make the work tough. Managers gossip all the time. They are not so honest to employee.

    Advice to ManagementAdvice

    When someone leaves the copmany, please just take a second and really try to see what lies beneath. Employee turnover will continue to be high.

    Doesn't Recommend
    No opinion of CEO
  10.  

    my experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Coface

    Pros

    very respected company
    well known
    good school

    Cons

    the management control everything
    even as a manager you need to get any small thing approved.

    Advice to ManagementAdvice

    retire!

  11.  

    Stagiaire au service des études économiques-Risques pays

    • Comp & Benefits
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    Former Intern - Economiste in Paris (France)
    Former Intern - Economiste in Paris (France)

    I worked at Coface as an intern

    Pros

    Très bonne ambiance de travail - Management très humain et dynamique. Stimulant intellectuellement.

    Cons

    Les opportunités d'embauche sont rares : le siège parisien semble être en phase de compression des effectifs et la plupart des offres d'emplois sont "en interne" (ce qui exclut les stagiaires)

Coface Photos

Coface (Photo thanks to Wikipedia Commons user Symposiarch, Some Rights Reserved)
Coface (Photo thanks to Wikipedia Commons user Symposiarch, Some Rights Reserved)

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