Cogent Communications Reviews

Updated March 27, 2015
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  1. Horrible Management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - National Account Manager
    Former Employee - National Account Manager

    I worked at Cogent Communications full-time (more than 3 years)

    Pros

    Decent place to start in telecom. Learn about data. Good stepping stone.

    Cons

    Horrible Management in the NY office. Very racist atmosphere. You have to be liked by management to make money here. If not it does not matter how hard you work you will not be rewarded. Only the liked reps get all the good accounts and referral agents even if they can't sell on their own.. It does not matter your ability to sell. If your liked you will do well. If your a minority good luck. As most if tge sales are inbound. Very cancerous environment.

    Advice to ManagementAdvice

    Get rid of the current management it's a very cancerous environment.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2. Turn & burn

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Cogent Communications full-time

    Pros

    Good company with awesome benefits.

    Cons

    Products are narrow in scope. Can't compete against Comcast as far as depth and width. Unable to understand small and mid-level business alike, in terms of cost. Purely telemarketing, no way to engage the customer face-to-face.

    Advice to ManagementAdvice

    Use 21st century software for sales. Tell operations management to let go of Excel spreadsheets.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3. Great place to get your first taste of IT sales.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - National Account Manager in Herndon, VA
    Current Employee - National Account Manager in Herndon, VA

    I have been working at Cogent Communications full-time (more than a year)

    Pros

    Company perks ( my kick- off was in Vegas)
    holiday parties
    compensation ( for recent college grad...$40 k w signing bonus

    Cons

    Management is stuck in their ways. Turn over is VERY high. Very few reps consistently achieve quota.

    Advice to ManagementAdvice

    Be open to helping advance each employee. Invest more in helping strong employees stay longer.

    Recommends
    Neutral Outlook
    Approves of CEO
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  5. Typical

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - National Account Manager in New York, NY
    Current Employee - National Account Manager in New York, NY

    I have been working at Cogent Communications full-time (more than a year)

    Pros

    Highly competitive industry with a narrow product set which is a plus & a good opportunity to make some $$$ if you're willing to bust your butt in your first year there.

    Cons

    High turnover across the company & there appears to be a reluctance to change with the times where they are falling behind in comparison to some of the competition. Not much a culture here besides hitting your numbers.

    Advice to ManagementAdvice

    Invest in your systems & the cloud, you're an internet company!

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  6. Pleasantly Surprised

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Regional Account Manager in Washington, DC
    Current Employee - Regional Account Manager in Washington, DC

    I have been working at Cogent Communications full-time (less than a year)

    Pros

    Great training program, seasoned team leading the operation.

    A clear shift with the companies ethics, middle and upper management is really going the distance to improve daily operations. New breed of "Sales" managers is really the work horse at Cogent.

    This is a sales environment; the term "work hard, play hard" is what you live by. The perks and compensation are great, and professionalism is encouraged.

    Cons

    Still phasing out the "out boys" sales network, just a matter of time

    Advice to ManagementAdvice

    Keep up the hard work.

    Recommends
    Positive Outlook
    Approves of CEO
  7. Just another brutal telecom job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Regional Account Manager in Boston, MA
    Former Employee - Regional Account Manager in Boston, MA

    I worked at Cogent Communications full-time (more than a year)

    Pros

    Great network, good training, got to travel a bit

    Cons

    Oversaturated on net market, not competitive in off net situations and takes many months to be paid commission. More like a telemarketing job, usually no one wants to talk to you.

    Advice to ManagementAdvice

    Its all a joke

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  8. Freedom with a price.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Regional Account Manager in Pasadena, CA
    Current Employee - Regional Account Manager in Pasadena, CA

    I have been working at Cogent Communications full-time (more than a year)

    Pros

    Freedom to be accountable for yourself.

    Cons

    They make you feel like just any other rep.

    Advice to ManagementAdvice

    Train more. Not just at the beginning of career.

    Recommends
    Positive Outlook
    Disapproves of CEO
  9. Bad company, no help

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Cogent Communications

    Pros

    Laid back, let you free to work

    Cons

    Hard. Now help, no guide

    Advice to ManagementAdvice

    Get rid of

  10. Schizophrenic

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Cogent Communications full-time

    Pros

    Free Soda and Coffee - chance to make money if you work it. Chance to be recognized if you can find the sales to get recognized.

    Cons

    Senior and VP Managment seems to be find their way out of a paper bag. Managment strategy (oxymoron in this case) changes with the temperature and you wonder if they really know what they are doing at all...

    Advice to ManagementAdvice

    Hire real managers and not people who are "dudes" and like yourself but with no real business experience or ability to create strategy and execution.

    Doesn't Recommend
    Approves of CEO
  11. Business Professionals

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - National Account Manager in San Francisco, CA
    Current Employee - National Account Manager in San Francisco, CA

    I have been working at Cogent Communications full-time (more than a year)

    Pros

    Simplicity in Global is achieved here.

    Cons

    2014 has seen many changes for the better.

    Recommends
    Positive Outlook
    Approves of CEO

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