Cognosante Reviews

Updated July 25, 2015
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3.2
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Cognosante President & CEO Michele Kang
Michele Kang
23 Ratings

38 Employee Reviews

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  1. Bilingual Enrollment Assister

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Cognosante

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    I was the top in enrollment for heath care insurance

    Cons

    It was temporary position

    Advice to Management

    She needed to be on top of the Associate. Some of the associate could've done better but I see some of them don't even care. They come to work late and don't about the job.


  2. Helpful (1)

    CSR

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Reston, VA
    Current Employee - Anonymous Employee in Reston, VA

    I have been working at Cognosante (More than a year)

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    Pros

    There are no pros besides some basic pay.

    Cons

    Pretty much everything, bad hours, poor pay, not very bright people in charge

    Advice to Management

    Stop worrying about degrees...worry about people being able to do the job


  3. In Person Assister

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - In Person Assister in El Paso, TX
    Former Employee - In Person Assister in El Paso, TX

    I worked at Cognosante

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    I realky enjoyed wirking for this employer because their training and development sessions were always right on. They always encouraged me, the employee, to move forward and kearn something new everyday.

    Cons

    During the slow time of the season, send us more training videos.

    Advice to Management

    Try to get the team started earlier in the season so we can all be on the same page in the training phase.


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  5. Helpful (1)

    Trainer

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Trainer in Lexington-Fayette, KY
    Former Employee - Trainer in Lexington-Fayette, KY

    I worked at Cognosante full-time (Less than a year)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Supportive of creativity and taking initiative, decent salary, good coworkers, nice environment overall, liked being able to go home and relax after work, so good work-life balance

    Cons

    corporate was sometimes out of touch with employees at multiple distant sites, miscommunication about benefits, with payroll, felt very disorganized at times, project manager was spread very thin and lack of communication

    Advice to Management

    spend more time when hiring employees making sure they understand their benefits, get onsite HR. etc. instead of leaving it up to calling corporate--more support for employees living outside of corporate area, lower level workers should have higher salaries because their jobs are complex


  6. ok job in a small town area

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - General Clerk III in Rogers, AR
    Current Employee - General Clerk III in Rogers, AR

    I have been working at Cognosante full-time

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great job experience with wonderful advancement opportunities. Great training programs and offers help with schooling if qualified within the company policies.

    Cons

    things change every five mins most days, hours are odd, hours offered our Friday thru Thursday, changing shifts are a little more difficult then normal. strict rules sometime over the top.

    Advice to Management

    Need more management training, also needs more Management and employee interactions and feed back within the company.


  7. General Clerk III

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - General Clerk III in Rogers, AR
    Current Employee - General Clerk III in Rogers, AR

    I have been working at Cognosante full-time (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Work are very low stressed and easy. Work environment is very positive and co-workers are very helpful. The company is improving very rapidly from month to month. The company actually listen and care about the employees and they try to be accommodating to the employee needs, although most of the times, it's not possible for Cognosante since its under contract with Serco and Serco gets to dictate the rules.

    Cons

    If you don't like change than this job is probably not for you. Changes happen daily. Every manager create a very different atmosphere, i.e. if you have a strict manager, than you probably won't enjoy work as much. Vice versa, if you have a nice and understanding manager, than work is a breeze and enjoyable. ( I have a great manager.)

    Advice to Management

    Need to be on the same page with other managers. Some manager tell you one thing while the another tell you something completely different.


  8. I work at Cognosante.

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Cognosante full-time

    Pros

    Cognosante is a awesome place to work.

    Cons

    I have a long way to go until retirement.


  9. General Clerk III

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Cognosante

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    Can't think of any thing positive

    Cons

    Management is not trained, has no idea of how to do the job. Training is the worst


  10. general clerk

    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Cognosante full-time

    Pros

    Very work flowing and easy and good

    Cons

    Overall great company to work for. This company isn't bad.


  11. Helpful (1)

    Bad Company to work for as a Contractor

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Support Analyst in Scottsdale, AZ
    Former Employee - Support Analyst in Scottsdale, AZ

    I worked at Cognosante full-time

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Great people to work with, pleasant working environment

    Cons

    This company does not know what it is doing from one day to the next, communication is lacking and they are very disorganized. I worked as a Contractor for what was supposed to be an 8 month contract. They cut the budget for that contract and it lasted less than 2 months. If you work as a contractor expect to be let go at any time. Training was supposed to be provided and never was.

    Advice to Management

    None, they wouldn't listen if I did.



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