Coinstar

www.coinstar.com

Coinstar Reviews

Updated October 19, 2014
Updated October 19, 2014
51 Reviews
2.6
51 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Jim Gaherity
0 Ratings

Review Highlights

Pros
  • cupcake day, free movies, various entertainment events, etc (in 5 reviews)

  • Interesting project, good benefits, fairly flexible schedule (in 4 reviews)


Cons
  • No advancement opprotunities, company doesn't do a good job at training employees (in 4 reviews)

  • Also, in the maintenance area, there are little, to no opportunities for career advancement (in 3 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    customer Service/Dispatcher

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Bilngual Customer Service Representative in Bellevue, WA
    Former Employee - Bilngual Customer Service Representative in Bellevue, WA

    I worked at Coinstar full-time (more than a year)

    Pros

    Good working environment, opportunity to advance from within.

    Cons

    Lack of structure or discipline in the small call center.

    Recommends
    Positive Outlook
    No opinion of CEO
  2.  

    Once a good job

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Coinstar

    Pros

    Able to work from home

    Cons

    Company required more and more computer time taking away from actual field work. Felt I was being micro-managed. Company is constantly spying on employees looking for theft.

    Advice to ManagementAdvice

    Clones.

  3.  

    Overall, good company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative in Bellevue, WA
    Former Employee - Customer Service Representative in Bellevue, WA

    I worked at Coinstar full-time (more than a year)

    Pros

    Great benefits (rival the best companies in the world) and a stable company lead by brilliant individuals.

    Cons

    Low upward mobility, little to no growth potential for company

    Advice to ManagementAdvice

    Re-connect with your workforce

    Recommends
    Neutral Outlook
    Approves of CEO
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  5.  

    Great benefits easy job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Systems/Business Analyst in Bellevue, WA
    Former Employee - Senior Systems/Business Analyst in Bellevue, WA

    I worked at Coinstar full-time (more than 3 years)

    Pros

    Really great benefits, good pay, easy to get to, free parking

    Cons

    confusion on the executive level of mission of organization

    Advice to ManagementAdvice

    don't listen so much to the shareholders

    Neutral Outlook
    Approves of CEO
  6.  

    Well managed corporation great work environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Field Technician in Bellevue, WA
    Current Employee - Field Technician in Bellevue, WA

    I have been working at Coinstar full-time (less than a year)

    Pros

    lots of benefits like insurance and health reimbursements etc...

    Cons

    aside from closing its doors with a new venture...nothing

    Advice to ManagementAdvice

    promote and transfer within.

    Recommends
    Neutral Outlook
    Approves of CEO
  7. 1 person found this helpful  

    most dysfunctional place I have ever worked

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Director in Bellevue, WA
    Current Employee - Director in Bellevue, WA

    I have been working at Coinstar full-time (more than 3 years)

    Pros

    $ - that is the only good thing here. The pay won't last if you yo don't play along with the Charade

    Cons

    Lack of leadership and Sr experience leads to a high school atmosphere with mistrust and sabotage in areas of weakness

    Advice to ManagementAdvice

    Replace your most senior people, or get advice from someone that has actually brought products to market. You are playing with Amateurs

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8.  

    What you see is not what you get

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Bellevue, WA
    Former Employee - Anonymous Employee in Bellevue, WA

    I worked at Coinstar full-time (more than a year)

    Pros

    Great co-workers. Lots of interesting problems to solve. Convenient location. Casual work environment. Lots of overlap with Redbox and the Chicago team. Employee benefit package was pretty good. Offices are very nice. Great CEO who replaced a not so great CEO.

    Cons

    Highly politically charged environment. Huge disconnect between management and the employees. Lots of dissatisfied employees. Very stressful place to be on a day to day basis.

    Advice to ManagementAdvice

    Do some serious and honest evaluation of your executive team and your HR organization leadership in particular. You could be the coolest company around, but you have some serious problems with legacy people who are in positions of authority. Time to clean house.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  9. 2 people found this helpful  

    Glad to be out of there.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Coinstar full-time (more than 3 years)

    Pros

    Benefits. Benefits. Benefits. Benefits. Benefits.

    Cons

    Lack innovation in redbox and coinstar. Politics rules the day.

    Advice to ManagementAdvice

    Listen to folks other than yourselves.

    Doesn't Recommend
  10. 2 people found this helpful  

    Incompetent upper management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Bellevue, WA
    Former Employee - Anonymous Employee in Bellevue, WA

    I worked at Coinstar full-time (more than 8 years)

    Pros

    There used to be some Cons at one time not anymore.

    Cons

    Unable to follow their own values and mission statement, No advancement for employees, your asked to present ideas and there is no follow through. Purchased other businesses with no idea how to run them accordingly, only to sell them off at a loss. this happened too often. Training of
    employees leaves a lot to be desired. Restructure and Reorganize another sign of incompetence.

    Advice to ManagementAdvice

    Wake up and smell the coffee. Time to clean house and incorporate Management who have a clue to what the outside world is about. Not to individuals who are in there for there own gain and not the company's prosperity.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  11. 2 people found this helpful  

    Don't waste your time applying

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Software Quality Assurance Engineer in Bellevue, WA
    Former Employee - Software Quality Assurance Engineer in Bellevue, WA

    I worked at Coinstar full-time (more than 3 years)

    Pros

    The free soda and redbox rentals

    Cons

    They think of you as a number and management is a joke

    Doesn't Recommend
    No opinion of CEO

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