Coinstar Reviews

Updated August 29, 2014
Updated August 29, 2014
50 Reviews
2.6
50 Reviews
Rating Trends

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Jim Gaherity
0 Ratings

Review Highlights

Pros
  • cupcake day, free movies, various entertainment events, etc (in 5 reviews)

  • Interesting project, good benefits, fairly flexible schedule (in 4 reviews)


Cons
  • No advancement opprotunities, company doesn't do a good job at training employees (in 4 reviews)

  • Also, in the maintenance area, there are little, to no opportunities for career advancement (in 3 reviews)

More Highlights

Employee Reviews

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  1. 3 people found this helpful  

    The Tax Management in Oakbrook Illinois needs overhaul.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Tax Accountant in Oakbrook Terrace, IL
    Current Employee - Tax Accountant in Oakbrook Terrace, IL

    I have been working at Coinstar full-time (more than an year)

    Pros

    Salary and benefits are good along with the movie rentals to the employees. The food eveyone brings in is also quite good...

    Cons

    Micro-management, terrible training, lack of direction from Management Team in the tax department. Unprofessional and juvenille behavior in the tax management team. The gossip and constant loud laughing is quite unprofessional and very distracting. Too many senseless meetings!

    Advice to ManagementAdvice

    Desperate need for a complete overhaul of the tax management team in Oakbrook, IL.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2. 3 people found this helpful  

    A fun place to work with opportunities to move up or over to suit your career ambitions

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Program Manager in Oakbrook Terrace, IL
    Current Employee - Program Manager in Oakbrook Terrace, IL

    I have been working at Coinstar full-time (more than an year)

    Pros

    Solid benefit package
    Opportunities to advance
    You get to work with bright people
    Lots of fun company events, such as going out for private movie screenings at a local cinema
    Nice office space to work in

    Cons

    You need to be responsible for your own career, as the company is not strong on helping you to identify a career path
    A little heavy on 'Directors' in the organization: we need fewer bosses and more workers

    Advice to ManagementAdvice

    Spend some time talking with your employees and letting them know that you recognize their efforts and care about them as employees and as people

    Recommends
    Positive Outlook
    Approves of CEO
  3. 1 person found this helpful  

    Coinstar : good company to be with

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Software Engineer in Bellevue, WA
    Current Employee - Senior Software Engineer in Bellevue, WA

    I have been working at Coinstar as a contractor (less than an year)

    Pros

    less formal environment, good exposure to technology

    Cons

    Do not have variety of products/projects.

    Recommends
    Positive Outlook
    Approves of CEO
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  5. 4 people found this helpful  

    Too much drama

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Management in Bellevue, WA
    Former Employee - Management in Bellevue, WA

    I worked at Coinstar full-time (less than an year)

    Pros

    The pay is very good compared to the work

    Cons

    The company has no solid direction. There are teams of 12 people with 4 to 5 managers.
    Very HR top heavy. There were at least 3 HR reps for my department of less than 15 people.
    No career advancement. Management and HR talked nonstop about how employees needed a clear career path but when anyone tried to establish a way to make it happen they were shot down in endless meetings.
    To many egos to get anything done. People will completely kill projects simply because they didn't think of it. There is way too much political drama.
    No one wants to take accountability for decisions and employees pay the price.

    Advice to ManagementAdvice

    Lead your teams. Management tends to step back and be too hands off. There is very little direction and management is often invisible unless something is wrong and then it's just a big exercise in C.Y.A.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  6. 1 person found this helpful  

    Good company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Quality Assurance Engineer in Bellevue, WA
    Current Employee - Software Quality Assurance Engineer in Bellevue, WA

    I have been working at Coinstar as a contractor (less than an year)

    Pros

    Good project management, agile, scrum process

    Cons

    no flex time, les flexibility to manage work like balance.

    Recommends
    Positive Outlook
    No opinion of CEO
  7. 1 person found this helpful  

    Non Collaborative Team

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Team C Developer in Bellevue, WA
    Former Employee - Team C Developer in Bellevue, WA

    I worked at Coinstar as a contractor (less than an year)

    Pros

    Good Environment of resources like computer equipment and food

    Cons

    Non collaborative nature of the team
    Asking questions discouraged
    Difficult one solution for a problem mentality
    Hard to understand communication style with poor english

    Advice to ManagementAdvice

    Have people dedicated to help new employees ramp up and provide incentives to ensure that they do
    Work with poor communicators in the company to teach them to speak more clearly

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  8. 3 people found this helpful  

    Honestly; is this a joke?

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - IT - Shared Services in Bellevue, WA
    Current Employee - IT - Shared Services in Bellevue, WA

    I have been working at Coinstar

    Pros

    Little to no work; work is never tracked; free parking; free string cheese. Been here just under six months and received a bonus.

    Cons

    Management is the biggest joke I have ever seen. 12 Employees and 4 managers on 1 team. Everything within my team is, laughable!

    Advice to ManagementAdvice

    From SVP down in IT need to be replaced. This company with save 40% of the IT budget with competent leadership.

    Doesn't Recommend
    Disapproves of CEO
  9. 3 people found this helpful  

    Underpaid, expectations unclear, policies a joke and career advancement slim

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Coinstar Customer Service in Kennewick, WA
    Current Employee - Coinstar Customer Service in Kennewick, WA

    I have been working at Coinstar

    Pros

    The relaxed atmosphere, central location in town, free pop

    Cons

    easy to be fired due to poor communication, time off requests must be made two weeks in advance, working on all holidays, including Christmas

    Advice to ManagementAdvice

    Increase pay, min wage is almost $10. Expand site, allow for advancement, and for gosh sakes set clear expecations!

    Doesn't Recommend
  10. 1 person found this helpful  

    Good Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Field Technician in Phoenix, AZ
    Former Employee - Field Technician in Phoenix, AZ

    I worked at Coinstar

    Pros

    It is great to be your own driving force and motivation in your day-to-day work. They encourage you to run your "area" like it is your own.

    Cons

    Communication in this company is pretty poor. Also, in the maintenance area, there are little, to no opportunities for career advancement.

    Advice to ManagementAdvice

    What I noticed while working for them was that the Senior Management was great and enthusiastic but that they were oblivious to the day-to-day operations in the field. Not totally their fault, but they should hold the management that they hire accountable for the trouble on the ground floor. The lower employees feel very expendable and under valued.

    Recommends
    Disapproves of CEO
  11. 3 people found this helpful  

    Interesting experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee in Bellevue, WA
    Current Employee - Anonymous Employee in Bellevue, WA

    I have been working at Coinstar

    Pros

    Enterpreterial Enviroment
    Lots of different projects running at the same time
    Company Growing

    Cons

    Not quite clear Job roles / responsabilities
    Kaos Feeling
    Different people involve in different meeting to address the same issue

    Advice to ManagementAdvice

    Re enforce strategic planning / prioritize business initiatives

    Doesn't Recommend
    No opinion of CEO

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