Coit Services

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Coit Services Reviews

Updated Jun 24, 2014

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All Employees Current Employees Only

2.4 10 reviews

100% Approve of the CEO

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Bob Kearn

(3 ratings)

50% of employees recommend this company to a friend
10 Employee Reviews
in
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Long Time Employee

    Anonymous Employee (Current Employee)

    ProsBeen with the company a long time. Watching the growth of the company gives a warm feeling of accomplishment.

    ConsGrowth within the company is limited. Great opportunity are given to start your own franchise.

    Advice to Senior ManagementLook to see what other companies are doing for their employees.

    Yes, I would recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    learning

    Anonymous Employee (Current Employee) None (Italy)

    ProsWilling people to help others

    ConsThey ask much of you but give little in return,
     but they make it seem there doing much for you.

    Advice to Senior ManagementRemember how hard it was for them, and how much they have now. The employees look at upper management and how they live,and the worker are struggling and not making it. And all they say to you is need to do more. But that is management.

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    a great place to work

    Carpet Clewning Tech (Former Employee) Woodinville, WA

    Prospaid very well for work completed

    Conslong hours in evening on occasion

    Advice to Senior Managementtraining is proficient

    Yes, I would recommend this company to a friend

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    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Learned valuable transferable skills necessary for a wide variety of jobs. A great stepping stone.

    Anonymous Employee (Current Employee)

    ProsOpportunity to earn commission and regular bonuses. Health insurance available to full time employees. Managers willing to let you take on additional tasks if you are willing to tackle them while keeping your regular performance high.

    ConsLow hourly rate, fairly rigid script for phone calls. Outdated technology/software.

    Yes, I would recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Decent Company, Management made it a bad place to work

    Carpet Cleaner Technician (Former Employee) Toledo, OH

    ProsSales Incentives
    Small Company
    Reasonable time off policies

    ConsManagement has no game plan beyond a daily agenda
    Long hours and unappreciated
    No way to lead a normal life with the hours given

    Advice to Senior ManagementListen to employee needs and corporate office.

    Yes, I would recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities

     

    It was a physical and mental graind that took its toll on me and on my personal life.

    Technician (Former Employee)

    ProsThere are no real Pros to working for this company. The large majority of the technicians were dissatisfied with management and the lack of work life balance. Having no time during the summer months to enjoy time off with family, the lack of room to be upwardly mobile and take on new challenges and responsibilities and the lack of leadership from the general manager.

    ConsThe downsides are the physical toll taken by working alone and by working as many at 18 hours in a day and sometimes longer. The lack of pay and opportunity for slary increase. The overly critical management. No work/life balance.

    Advice to Senior ManagementThere has to be balance and the ability to move forward. Managers that go out of their way to call their subordinates stupid and use other forms of what can only be viewed as bullying is unacceptable. The company has many things it could improve on especially listening to the technicians.

    • Career Opportunities

     

    The coit experience is less than desired

    Anonymous Employee (Current Employee)

    ProsOppotunity to service customers direct. It's nice working with people.

    ConsThe pay is sub-par. Management is slow with follow through. management dangerous situations festure. Managements tends to play favorites. Concerns are not addressed or taken seriously.

    Advice to Senior ManagementPlease, when there is a internal customer(employee) who has a concern no matter how minute it is not wise to ignore or make that employee feel he or she is not valuable. This action makes for unhappy employees and reflects work performance.

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Coit leaves a bit to be desired

    Carpet Cleaner Water Damage Tech (Current Employee) Toledo, OH

    ProsSmall company atmosphere is great

    ConsLong and not set hours, poor scheduling, work should not considered full time but seasonal.

    Advice to Senior ManagementListen to their employees and think of the condition of life for your employees.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities

     

    Extremely stressful and unhealthy work environment.

    Customer Service Representative (Current Employee) Burlingame, CA

    ProsHigh volume call center, therefore the day goes fast.

    ConsUnder staffed, modern day slavery, disrespectful and degrading to their associates, no raises, phone script in place that causes customers to be disgruntled by our robot vibe, monitoring of calls to ensure script is followed to the T and if not you are coached, money hungry to the highest degree having a "stand by route" that makes customer stay in limbo, %2 commission if you are full time, not allowed to place your phone on DND, and the paperwork and calls keep coming.

    Advice to Senior ManagementFix all the above issues.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities

     

    Manager

    Anonymous Employee (Former Employee)

    Pros60 year old company
    A recognized name

    ConsDid not want to spend money to advertise to the liens that they were trying to gain.
    Stuck in their ways
    10% profit margin - no room for growth due to bing scared of loosing money
    Same marketing plan from the 70's & 80's - not current or relevant
    Operating systems are dated. Will not even pen money to have Microsoft office
    Two if fervent operating systems - makes impossible for managers to know who's doing what, who the previous clients were & how to reconnect with once solid clients
    Lack of follow up
    Lack of proper forecasting
    Lack of adequate budgets
    Lack of support
    High turn over
    Lack of quality in talent
    Low pay
    Very demeaning environment
    One of the main managers has a real attitude problem. She's a female in a predominant male industry & has a bad attitude - doesn't respect men, her immediate supervisor & yells/belittles her male employees.
    Expects everyone to drink the coolaide - you don't and make suggestions as far as how o better the market, they ask you to either keep it to yourself or write a letter to corporate.

    This company will continue to loose market share until their is a complete change in management from the top down. Systems are dated, the approach is dated & the marketing campaign is getting beat by the majority of the marketplace.

    Advice to Senior ManagementThis company will continue to loose market share until their is a complete change in management from the top down. Systems are dated, the approach is dated & the marketing campaign is getting beat by the majority of the marketplace.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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