Coldwater Creek

  www.coldwatercreek.com
  www.coldwatercreek.com

Coldwater Creek Reviews

Updated December 1, 2014
Updated December 1, 2014
321 Reviews
3.0
321 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Coldwater Creek President & CEO Jill Dean
Jill Dean
92 Ratings

Review Highlights

Pros
  • The customers are great to work with, love the people I work with (in 16 reviews)

  • Employee Discount used to be a great benefit but now I can't find anything I want (in 23 reviews)


Cons
  • Stay away from any Upper Management affiliated with Coldwater Creek (in 30 reviews)

  • There is no work life balance or appreciation for the hard work you do (in 6 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    It's sad that the company closed.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Coldwater Creek

    Pros

    Fun atmosphere to work in,

    Cons

    Company is bankrupt, and closed. What more do you want?

    Advice to ManagementAdvice

    Do better.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2.  

    parttime

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Coldwater Creek

    Pros

    good work life balance for working moms

    Cons

    too many coupons and promotions

  3.  

    Terrific nine years

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant Store Manager in Thousand Oaks, CA
    Former Employee - Assistant Store Manager in Thousand Oaks, CA

    I worked at Coldwater Creek full-time (more than 8 years)

    Pros

    We were empowered to delight the customer at all times and able to deliver fantastic customer service. I made so many connections with our clientele that many of them gave me their contact numbers to reach out to them when I relocate to another company.
    Great salaries, benefits and bonuses.

    Cons

    The last couple of years were difficult due to lots of changes at corporate. Company kept trying to go in different directions but at least the customers did not suffer due to the internal changes.

    No opinion of CEO
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  5.  

    Fun Workplace

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Edison, NJ
    Former Employee - Sales Associate in Edison, NJ

    I worked at Coldwater Creek part-time (less than an year)

    Pros

    Employee discounts, good starting pay, good atmosphere and co-workers. You learn a little bit of everything.

    Cons

    Hard to get a full time position. Sometimes customers can be very difficult.

    Recommends
    Neutral Outlook
    Approves of CEO
  6.  

    They cared about their employees and customers. They were TRUE great Customer Service

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Second Assist Manager in Cary, NC
    Former Employee - Second Assist Manager in Cary, NC

    I worked at Coldwater Creek full-time (more than 5 years)

    Pros

    They care a lot about every customer as if they were family.
    They treat us as family too.

    Cons

    One boss I had was insecure about herself - so she didn't train anyone or give out any information to help us. We had to figure things out on our own.

    Advice to ManagementAdvice

    ALL companies should just show up to see what is really happening in its places without notice. Too many people in Management cover up -- and when notified -- go to extreme to get ready for upper management to go there. Then as soon as they leave - it all goes back to their way and not the Company way.

    Recommends
    Neutral Outlook
    Approves of CEO
  7.  

    great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Coldwater Creek part-time (more than 5 years)

    Pros

    Associates and customers like family. Good quality clothes but sometimes pricey. Management team consistent about training and putting the customer first. Fun place to work.

    Cons

    From the DM up, management not aware what actually goes on in the stores. Constantly sending out coupons and offers and confusing the customer.

    Recommends
    Negative Outlook
    No opinion of CEO
  8.  

    Fantastic Company or maybe it was just my outstanding DM

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Coldwater Creek

    Pros

    Great company to work for and very repectful to employees

    Cons

    They went bankrupt : (

  9.  

    Sales associate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Part Time Sales Associate in Hunt Valley, MD
    Former Employee - Part Time Sales Associate in Hunt Valley, MD

    I worked at Coldwater Creek part-time (more than an year)

    Pros

    This was a fun environment to work in. Flexible work schedule and a nice discount. Others employees and management were wonderful to work with.

    Cons

    Position did not offer full time work, no medical benefits offered. Seemed like too many associates scheduled each day and someone would be sent home if enough business.

    Advice to ManagementAdvice

    Stop offering sales and discounts constantly every week, regular customers will stop coming if they feel they can get the product at anytime and maybe cheaper the next day. Also, the clothing in the last year seemed cheaply made. Get new buyers!

    Recommends
    Negative Outlook
    No opinion of CEO
  10.  

    Never hire Upper Management from this company.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Production Coordinator in Sandpoint, ID
    Former Employee - Production Coordinator in Sandpoint, ID

    I worked at Coldwater Creek full-time (more than an year)

    Pros

    PTO. Benefits until 2014. Some of the lower managers were great! Bu they soon left.

    Cons

    Upper Management ruined Sandpoint, Idaho. Stay away from any Upper Management affiliated with Coldwater Creek. Liars and thieves. Never listened to employees. But maybe that is what makes Upper Management.

    Advice to ManagementAdvice

    Listen. Do what you say. Do some forward thinking. Obviously you closed the doors for a reason and the minions are still feeling this pain! Very COLDwater!

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11.  

    What a shame

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant Store Manager in Mansfield, MA
    Former Employee - Assistant Store Manager in Mansfield, MA

    I worked at Coldwater Creek full-time (more than 5 years)

    Pros

    was a good company with good product

    Cons

    company went bankrupt and liquidated

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

Coldwater Creek Photos

Coldwater Creek brook plaza
Beautiful store!
Opening Day

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