Coldwater Creek Reviews

Updated June 30, 2015
338 reviews filtered by
  • Any Location
  • Any Job Title
  • Full-time
  • Part-time
Employment Status

Reset
3.0
Rating Trends
Recommend to a friend
Approve of CEO
Coldwater Creek President & CEO Jill Dean
Jill Dean
102 Ratings

Pros
  • The customers are great to work with, love the people I work with (in 16 reviews)

  • Good employee discount 40% off sometimes 50% off (in 23 reviews)

Cons
  • The lack of consistency in direction from upper management (in 30 reviews)

  • There is no work life balance or appreciation for the hard work you do (in 6 reviews)

More Pros and Cons

338 Employee Reviews

Sort: Popular Rating Date
  1. Helpful (1)

    My time at Coldwater Creek

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Pleasant Prairie, WI
    Former Employee - Sales Associate in Pleasant Prairie, WI

    I worked at Coldwater Creek (Less than a year)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Great co-workers, good discount. Nice customers. Good product.

    Cons

    Low wages. No insurance. Temp to hire was my status.

    Advice to Management

    Pay your employees more. You we receive harder workers, and lest employee turnover.


  2. great company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Store Manager in Nashville, TN
    Current Employee - Assistant Store Manager in Nashville, TN

    I have been working at Coldwater Creek

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Loved working for company I hate it closed

    Cons

    Night shifts, it closed and too high end clothing

    Advice to Management

    Keep it real with pricing


  3. Nightmare

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Sandpoint, ID
    Former Employee - Anonymous Employee in Sandpoint, ID

    I worked at Coldwater Creek

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Great colleagues.
    Desirable location for corporate headquarters.

    Cons

    Complete lack of capable senior management.

    Advice to Management

    Since the company has now died a slow death, it doesn't make much sense to give advice to management. But if they are still listening I'd suggest they all go hang themselves. This was the worst collection of inept buffoons I have ever seen in my long career. Their patent disrespect and lack of concern for the employees of this company and their endlessly bumbling management decisions as the company slowly slid into the toilet were beyond belief. The Founder/CEO and President/CCO were especially idiotic and reprehensible morons. Good riddance.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (1)

    Coldwater Creek is no more

    Former Employee - Part Time Sales Associate in Lake Grove, NY
    Former Employee - Part Time Sales Associate in Lake Grove, NY

    I worked at Coldwater Creek

    Pros

    You could get a discount on some of the best and most useful items, including some really nice current costume jewelry.

    Cons

    The hours were crazy. I wish they would keep the employees to even a semi-regular schedule, because every week was different.

    Advice to Management

    Please work on making manageable schedules so that we could get to know some of the regular customers and develop a relationship with them.


  6. Assistant Store Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Coldwater Creek full-time

    Disapproves of CEO
    Disapproves of CEO

    Pros

    This brand of clothing attracted a wonderful group of people. This made coming to work delightful. Most days upper management and support staff was approachable.

    Cons

    Too much pressure to sell credit cards and rewards program. This was enough to crack the strongest leader. I worked really hard for this company for the same salary I started with 5 years before. The icing on the cake we had no pre warning on the Company going bankrupt and with no severance for the manager's. I'm very disappointed

    Advice to Management

    Set realistic goals. Take care of your people


  7. Helpful (1)

    Once Upon a Time

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Coldwater Creek

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    good place, great colleagues, was good

    Cons

    company not stable any longer

    Advice to Management

    change the name of the company to reflect who you a


  8. Asst. Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Manager in Friendswood, TX
    Current Employee - Assistant Manager in Friendswood, TX

    I have been working at Coldwater Creek

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Loved the job loved being there

    Cons

    Could work on better hours,schedules.

    Advice to Management

    Work on scheduling.


  9. Helpful (1)

    sales associate

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Coldwater Creek part-time

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    worked with great people easy job was not commission which was a plus.

    Cons

    customer was always right no matter what worked at my location till the very end when they closed the doors.

    Advice to Management

    have more boundaries when it comes to the customers you cant give everything away and expect to stay in business.


  10. Managet

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Coldwater Creek

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    The employees and the customers were amazing

    Cons

    Corp was so out of touch with the actual business that the company went bankrupt. Almost by design


  11. Out of business - Disappointed

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Part Time Sales Associate
    Current Employee - Part Time Sales Associate

    I have been working at Coldwater Creek

    Recommends
    Negative Outlook
    Disapproves of CEO
    Recommends
    Negative Outlook
    Disapproves of CEO

    Pros

    I enjoyed my time working at Coldwater Creek. The staff was friendly and helpful and made me feel like I had been there forever.

    Cons

    The company declared bankruptcy not long after I was hired. I do believe the quality of their clothing, that had declined in the last couple of years had something to do with it. Along with refunds for clothes that were years old.

    Advice to Management

    It's a shame you ran this company into the ground by refunding clothes that were months, even years old, running sales that became so ridiculous that they didn't mean anything anymore.



Showing 338 of 338 reviews
Reset Filters
RSS Feed </> Embed

Your response will be removed from the review – this cannot be undone.