Coldwater Creek
2.7 of 5 282 reviews
www.coldwatercreek.com Sandpoint, ID 5000+ Employees

Coldwater Creek Reviews

Updated Jul 9, 2014
All Employees Current Employees Only

2.7 282 reviews

                             

31% Approve of the CEO

Coldwater Creek President & CEO Jill Dean

Jill Dean

(83 ratings)

28% of employees recommend this company to a friend
282 Employee Reviews
in

Review Highlights

Pros:
  • "Employee Discount used to be a great benefit but now I can't find anything I want"
    in 21 reviews
  • "If you like the merchandise the discount is good"
    in 10 reviews
Cons:
  • "The lack of consistency in direction from upper management"
    in 29 reviews
  • "There is no work life balance or appreciation for the hard work you do"
    in 6 reviews
  • Show more review highlights

Reviews

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    Great place to work, sad they are closing.

    Retail Store Manager (Current Employee)

    ProsWonderful opportunity to work with some highly talented people. The outlet division is populated with people that have enough insight into the business, they should be running the entire company The customers are the best!

    ConsFinancial issues meant no raises, no opportunity to advance.

    Advice to Senior ManagementShould have filed reorganization rather than full bankruptcy. Factory stores were leading the way and under Liz Hayward's direction, could have gone far.

    Yes, I would recommend this company to a friend – I'm not optimistic about the outlook for this company

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    Very fun place to work.

    Sales Associate (Current Employee)
    Maple Grove, MN

    ProsI'm sure it's different in each store, but the Maple Grove, MN store was fun and personable. Not only were my co-workers fun to be around, but the customers were wonderful too. This is the only job were most of our regular customers would come in once a month, and some once a week.

    ConsI'm just as sad as our customers that the company is closing.

    Advice to Senior ManagementThank you for a fun time.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    Great Company to work for

    Second Assistant Sales Manager (Current Employee)
    Modesto, CA

    Prospay, benefits, customers, associates, merchandise

    ConsStore Managers need to be trained a little more on State laws. Company closing!

    – I'm not optimistic about the outlook for this company

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    1 person found this helpful  

    Fabulous and sad

    Store Manager (Current Employee)

    ProsTreated like you own your own store

    ConsIt's going out of business.

    Advice to Senior ManagementIf we had actually took the hit on Gross Margin years ago and tried to sell through merchandise instead of shipping the merchandise out of the stores, housing it until the next appropriate season to send to the outlets and stopped the send sales years ago we might have made it.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    Awesome experience....do sad they have to go

    Anonymous Employee (Current Employee)

    ProsAwesome people to work with, great compensation, learned alot, treat employees really well

    Consthey are bankrupt now so no more jobs

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    best workplace, customers and bosses

    Sales Associate (Current Employee)
    Thousand Oaks, CA

    Proswarm friendly atmosphere, very flexible work hours and scheduling

    Consmust work weekends, work schedules are made one week out

    Advice to Senior Managementshould have paid more attention to wants and needs of the customer

    Yes, I would recommend this company to a friend – I'm not optimistic about the outlook for this company

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    Enjoyed going to work

    Anonymous Employee (Current Employee)

    ProsThe customer is what made this job fun

    ConsSad to be closing losing a great customer base

    Advice to Senior ManagementShould have closed some store before it was too late

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    Coldwater Creek

    Anonymous Employee (Former Employee)

    Prosgreat benefits
    excellent pay
    room for growth

    ConsFiling bankruptcy
    work life balance
    poor leadership

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    Will be greatly missed

    Assistant Store Manager (Current Employee)

    ProsBenefits, work life balance, discount, PTO time

    ConsNothing I can think of.

    Advice to Senior ManagementWish we could have stayed sustainable.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    Great Company, sad to see it go.

    Store Manager (Current Employee)

    ProsGreat positive enviroment, loved the customer service

    Consgoing bankrupt, not much else to say

    Advice to Senior Managementnone

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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Glassdoor is your free inside look at Coldwater Creek reviews and ratings — including employee satisfaction and approval rating for Coldwater Creek CEO Jill Dean. All 282 reviews posted anonymously by Coldwater Creek employees.