Coldwater Creek Reviews

Updated March 22, 2015
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3.0
329 Reviews
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Coldwater Creek President & CEO Jill Dean
Jill Dean
95 Ratings

Pros
  • The customers are great to work with, love the people I work with (in 16 reviews)

  • Employee Discount used to be a great benefit but now I can't find anything I want (in 23 reviews)

Cons
  • Stay away from any Upper Management affiliated with Coldwater Creek (in 30 reviews)

  • There is no work life balance or appreciation for the hard work you do (in 6 reviews)

More Pros and Cons

Employee Reviews

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  1. Good product style. Emphasis was on pleasing the customer at all times.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in Grosse Pointe, MI
    Current Employee - Sales Associate in Grosse Pointe, MI

    I have been working at Coldwater Creek

    Pros

    The management in the Grosse Pointe store was very good. There was a real team atmosphere.

    Cons

    Very little pay for the amount of work. Especially for the people working on shipment or doing display changes at
    night or in the very early morning.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2. Great company, amazing to there teem members!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Store Manager in New Orleans, LA
    Former Employee - Store Manager in New Orleans, LA

    I worked at Coldwater Creek

    Pros

    Benefits, salary, people, customers, environment

    Cons

    Closed all retail locations and left a lot of people out of jobs with no severance package

    Advice to ManagementAdvice

    No advise

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3. sales

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Coldwater Creek

    Pros

    friendly co-workers, good at allowing time off and working around your schedule, nice employee discount available, hours are reasonable and management is good at providing the number of hours requested

    Cons

    there are not too many cons at this company, as they try to work with the employees for the most part, but the back room in some of the stores are very difficult to work in as they are very crowded

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Out of business - Disappointed

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Part Time Sales Associate
    Current Employee - Part Time Sales Associate

    I have been working at Coldwater Creek

    Pros

    I enjoyed my time working at Coldwater Creek. The staff was friendly and helpful and made me feel like I had been there forever.

    Cons

    The company declared bankruptcy not long after I was hired. I do believe the quality of their clothing, that had declined in the last couple of years had something to do with it. Along with refunds for clothes that were years old.

    Advice to ManagementAdvice

    It's a shame you ran this company into the ground by refunding clothes that were months, even years old, running sales that became so ridiculous that they didn't mean anything anymore.

    Recommends
    Negative Outlook
    Disapproves of CEO
  6. Store Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Store Manager in Cincinnati, OH
    Former Employee - Store Manager in Cincinnati, OH

    I worked at Coldwater Creek

    Pros

    good working conditions, good communication, company values/morals are consistent.

    Cons

    Company not doing well financially

    Advice to ManagementAdvice

    Listen to what your customers really want and buy to the correct product.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  7. I worked for Coldwater Creek for 8 years as store manager.

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Coldwater Creek

    Pros

    I loved Coldwater for putting the customer first. Coldwater believed in a team atmosphere. Managers were able to build their team through rotating areas of responsibility allowing all aspects of the business to be learned. The company created a partnership with all members from the president to the sales associates.

    Cons

    The Company lost its competitive edge and had to file for bankruptcy.

    Recommends
    Positive Outlook
  8. It's sad to see a company close.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Coldwater Creek

    Pros

    I made good friends, had wonderful customers.

    Cons

    No room for advancement, company closed.

    Advice to ManagementAdvice

    Now they are a catalog.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9. Great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Coldwater Creek

    Pros

    Great Benefits, and the people are awesome

    Cons

    They stopped doing pay increases

    Recommends
    Negative Outlook
    No opinion of CEO
  10. My position was a regular retail position at the company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Retail Sales Associate
    Former Employee - Retail Sales Associate

    I worked at Coldwater Creek part-time (more than a year)

    Pros

    Some of the pros were: discounts on merchandise and a friendly work environment. There wasn't much else to consider as it is a retail job.

    Cons

    No time off, of course and little potential for growth. I worked there for a few years and nobody ever got a raise. Very uncertain schedule, have to wait until the week before to make plans because your schedule varies so much.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  11. Good while it lasted.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Coldwater Creek

    Pros

    Located in a small town, the benefits and pay were good in comparison to any other local companies. People were excellent to work with and many friendships were made.

    Cons

    Extremely top-heavy company and management had little direction of where to take the company. The hard choices to close unprofitable stores was never taken and the company went bankrupt.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

Coldwater Creek Photos

Coldwater Creek brook plaza
Beautiful store!
Opening Day

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