Coldwater Creek

  www.coldwatercreek.com
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Coldwater Creek Reviews

Updated August 18, 2014
Updated August 18, 2014
339 Reviews

2.9
339 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Coldwater Creek President & CEO Jill Dean
Jill Dean
85 Ratings

Review Highlights

Pros
  • The customers are great to work with, love the people I work with (in 19 reviews)

  • Employee Discount used to be a great benefit but now I can't find anything I want (in 22 reviews)


Cons
  • The lack of consistency in direction from upper management (in 28 reviews)

  • There is no work life balance or appreciation for the hard work you do (in 6 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Politics

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant  in  Sandpoint, ID
    Former Employee - Assistant in Sandpoint, ID

    Pros

    Friendly people and located in unique location.

    Cons

    Politics are the driving force behind everything.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  2.  

    Coldwater Creek great place to work!

    Former Employee - Assistant Manager  in  Carlsbad, CA
    Former Employee - Assistant Manager in Carlsbad, CA

    Pros

    As an Assistant Manager at Coldwater Creek, the initial training was very thorough. Having worked at 2 different locations, one in Northern CA and one in Southern CA, I can say company wide it was a good place to work. The sales and management teams have a good working relationship. Customers are treated fair and with respect. I'm sorry to see Coldwater Creek go out of business.

    Cons

    Biggest con is Coldwater Creek going out of business. Really the only drawback to working there is the same drawback of any retail career...the hours. Nights, weekends. But we all know that going into a retail position. I di enjoy the time I worked at Coldwater Creek.

    Advice to ManagementAdvice

    Advice to upper management...what happened! I'm very sorry about the bankruptcy. Very sad to see it go.

  3.  

    Sales Lead

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Lead Sales Associate  in  Augusta, GA
    Current Employee - Lead Sales Associate in Augusta, GA

    Pros

    Had a great store manager and assistant store manager. Enjoyed working with the associates.

    Cons

    Dis.trict Manager was terrible. Executive Team was floundering.

    Doesn't Recommend
    Negative Outlook
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  5.  

    2nd Assistant Sales Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    Former Employee - Second Assistant Sales Manager  in  Palo Alto, CA
    Former Employee - Second Assistant Sales Manager in Palo Alto, CA

    Pros

    The CWC shopper as well as most of the employees were mature educated women who are rather pleasant company.

    Cons

    There was a freeze on raises since I started working there in 2009. There weren't set policies or guidelines to follow when it came to returns or coupon usage and several other things. .

    Negative Outlook
    No opinion of CEO
  6.  

    Assistant Store Manager

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Enjoyed discounts for clothes 40% to 50% off regular and sale prices, friendly atmosphere, customer interaction, opportunity to learn, develop, gain expanded responsibility.

    Cons

    Hard work, long hours, never enough time complete tasks without working extra, mixed signals from corp about how the company was doing

    Advice to ManagementAdvice

    Be consistant with communication

  7.  

    Upper Management does not relate to store level employees

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Part Time Sales Associate  in  Highland Village, TX
    Former Employee - Part Time Sales Associate in Highland Village, TX

    Pros

    Interesting and diverse group of women. Only good thing was the friendships formed between coworkers.

    Cons

    Pay rates varied and inconsistent,lower pay than competing retailers,upper management played favorites, rules seemed to change daily, home office inconsistent with sales and coupons that customers could use.

    Advice to ManagementAdvice

    Come down from your pedestal and at least try to relate to store level employees

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8.  

    Great clothing but...

    • Comp & Benefits
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    The clothing has beautiful colors and fabrics -- the sizes are great too.

    Cons

    The management did not listen to employees.

    Advice to ManagementAdvice

    Too late! The store is closing and we are out of a job.

  9.  

    The most amazing group of women in one place that I have ever seen

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Store Manager  in  Saint Paul, MN
    Current Employee - Store Manager in Saint Paul, MN

    Pros

    The people I worked with and the people I worked for. Management, Teams and Customers are the best!

    Cons

    Bankruptcy and all stores closed.

    Advice to ManagementAdvice

    too late to put it in here now.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  10.  

    End of a wonderful journey

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Great people working in the beautiful surroundings of Sandpoint, ID

    Cons

    Corporate bankruptcy has shut down the company.

  11.  

    Coldwater Creek filed bankruptcy in April, 2014

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Great team environment with opportunities to grow

    Cons

    The business closed all stores!

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