Coldwater Creek

www.coldwatercreek.com

Coldwater Creek Reviews

Updated January 27, 2015
Updated January 27, 2015
325 Reviews
3.0
325 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Coldwater Creek President & CEO Jill Dean
Jill Dean
93 Ratings

Review Highlights

Pros
  • The customers are great to work with, love the people I work with (in 16 reviews)

  • Employee Discount used to be a great benefit but now I can't find anything I want (in 23 reviews)


Cons
  • Stay away from any Upper Management affiliated with Coldwater Creek (in 30 reviews)

  • There is no work life balance or appreciation for the hard work you do (in 6 reviews)

More Highlights

Employee Reviews

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  1.  

    Bankrupt

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Coldwater Creek

    Pros

    It was fun while it lasted.

    Cons

    The pay was incredibly low.

  2.  

    Too much favoritism and polics

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Part Time Sales Associate in Broomfield, CO
    Former Employee - Part Time Sales Associate in Broomfield, CO

    I worked at Coldwater Creek part-time (less than a year)

    Pros

    Though the company has closed, the best reason to work there is the discounts.

    Cons

    Dealing with back-stabbing co-worker and lax management..

    Advice to ManagementAdvice

    Make sure to treat everyone fairly - stop playing favorites.

    Doesn't Recommend
    No opinion of CEO
  3.  

    employee

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Key Holder in Cumming, GA
    Former Employee - Key Holder in Cumming, GA

    I worked at Coldwater Creek part-time (less than a year)

    Pros

    I enjoyed working for Coldwater Creek,but left due to a knee replacement, I really liked my manager. The clothes line was good except a lot of the customers were looking for the regular line of clothing not the outlet line and were disappointed

    Cons

    the time management was terrible. There were way too many floor moves. The customers did not like the fact that every time they came in things had changed.there were to many part time employees for the store where I worked

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    Pleasant work atmosphere, coworkers and clients

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Store Manager in Winchester, VA
    Current Employee - Assistant Store Manager in Winchester, VA

    I have been working at Coldwater Creek (more than a year)

    Pros

    Mature customers willing to pay without haggling, friendly and not demanding. Not on commission so none of the vicious competition.

    Cons

    Too many floor moves, more labor hours when store was closed than we spent with customers it seemed. My store was a lifestyle center with easy hours, even so the floor moves kept us there until midnight.

    Advice to ManagementAdvice

    Year to year customers who needed more change than the same pieces indifferent colors. The product became too predictable.

    Negative Outlook
    Approves of CEO
  6.  

    Lots of ups and downs with the company going bankrupt.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Second Assistant Sales Manager
    Current Employee - Second Assistant Sales Manager

    I have been working at Coldwater Creek full-time

    Pros

    Wonderful learning experience with Store Managers and associates. Great benefits and a true team spirit because we all shared in the success.

    Cons

    Too much change of focus from home office reacting to the success of the business. Realized each district was their own entity.

    Advice to ManagementAdvice

    No advise to share since the company declared bankruptcy and decided to liquidate. Everyone lost their jobs.

    Negative Outlook
    No opinion of CEO
  7.  

    Respect was the culture of the company.

    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Coldwater Creek

    Pros

    We respected one another (at least in my location). When duties were delegated or received, they were asked to be done - not demanded. We spoke to each other like adults and the turn around rate was very low, because no one really wanted to leave.

    Cons

    I really thought associates were spoiled. I felt like I kept getting into trouble because associates' feelings seemed more valuable than management. There was also no room to grow. There was a raise freeze that lasted several years. I received 1raise in 5yrs.

    Advice to ManagementAdvice

    Take the time to thank your management team individually. Let them know that their hard work has paid off more often.

  8.  

    Overall a pleasant atmosphere

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate
    Former Employee - Sales Associate

    I worked at Coldwater Creek part-time (more than a year)

    Pros

    Friendly associates.
    Small store feel, even with bigger stores. Very intimate.
    Flexible scheduling for employees.
    The clothing is beautiful, even for a younger woman like myself. I would wear it for a professional scene.

    Cons

    The biggest con is that it went out of business. I think that Coldwater Creek customers felt a serious sense of loss. They loved that company.

    Advice to ManagementAdvice

    If you bring the company back, maybe lose the credit card and focus more on maintaining quality styles of clothing.

    Recommends
    Negative Outlook
    No opinion of CEO
  9.  

    Coldwater Creek great place to work!

    Former Employee - Assistant Manager in Carlsbad, CA
    Former Employee - Assistant Manager in Carlsbad, CA

    I worked at Coldwater Creek full-time (more than a year)

    Pros

    As an Assistant Manager at Coldwater Creek, the initial training was very thorough. Having worked at 2 different locations, one in Northern CA and one in Southern CA, I can say company wide it was a good place to work. The sales and management teams have a good working relationship. Customers are treated fair and with respect. I'm sorry to see Coldwater Creek go out of business.

    Cons

    Biggest con is Coldwater Creek going out of business. Really the only drawback to working there is the same drawback of any retail career...the hours. Nights, weekends. But we all know that going into a retail position. I di enjoy the time I worked at Coldwater Creek.

    Advice to ManagementAdvice

    Advice to upper management...what happened! I'm very sorry about the bankruptcy. Very sad to see it go.

  10.  

    2nd Assistant Sales Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    Former Employee - Second Assistant Sales Manager in Palo Alto, CA
    Former Employee - Second Assistant Sales Manager in Palo Alto, CA

    I worked at Coldwater Creek full-time (more than 3 years)

    Pros

    The CWC shopper as well as most of the employees were mature educated women who are rather pleasant company.

    Cons

    There was a freeze on raises since I started working there in 2009. There weren't set policies or guidelines to follow when it came to returns or coupon usage and several other things. .

    Negative Outlook
    No opinion of CEO
  11.  

    Assistant Store Manager

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Coldwater Creek

    Pros

    Enjoyed discounts for clothes 40% to 50% off regular and sale prices, friendly atmosphere, customer interaction, opportunity to learn, develop, gain expanded responsibility.

    Cons

    Hard work, long hours, never enough time complete tasks without working extra, mixed signals from corp about how the company was doing

    Advice to ManagementAdvice

    Be consistant with communication

Coldwater Creek Photos

Coldwater Creek brook plaza
Beautiful store!
Opening Day

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