Coldwater Creek Reviews

Updated April 11, 2015
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Employee Reviews

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  1. 2nd Assistant Sales Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    Former Employee - Second Assistant Sales Manager in Palo Alto, CA
    Former Employee - Second Assistant Sales Manager in Palo Alto, CA

    I worked at Coldwater Creek full-time (more than 3 years)

    Negative Outlook
    No opinion of CEO
    Negative Outlook
    No opinion of CEO

    Pros

    The CWC shopper as well as most of the employees were mature educated women who are rather pleasant company.

    Cons

    There was a freeze on raises since I started working there in 2009. There weren't set policies or guidelines to follow when it came to returns or coupon usage and several other things. .

  2. Assistant Store Manager

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Coldwater Creek

    Pros

    Enjoyed discounts for clothes 40% to 50% off regular and sale prices, friendly atmosphere, customer interaction, opportunity to learn, develop, gain expanded responsibility.

    Cons

    Hard work, long hours, never enough time complete tasks without working extra, mixed signals from corp about how the company was doing

    Advice to Management

    Be consistant with communication

  3. Upper Management does not relate to store level employees

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Part Time Sales Associate in Highland Village, TX
    Former Employee - Part Time Sales Associate in Highland Village, TX

    I worked at Coldwater Creek part-time (more than 3 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Interesting and diverse group of women. Only good thing was the friendships formed between coworkers.

    Cons

    Pay rates varied and inconsistent,lower pay than competing retailers,upper management played favorites, rules seemed to change daily, home office inconsistent with sales and coupons that customers could use.

    Advice to Management

    Come down from your pedestal and at least try to relate to store level employees

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  5. Great clothing but...

    • Comp & Benefits
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Coldwater Creek part-time

    Pros

    The clothing has beautiful colors and fabrics -- the sizes are great too.

    Cons

    The management did not listen to employees.

    Advice to Management

    Too late! The store is closing and we are out of a job.

  6. Sales Associate

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Coldwater Creek part-time

    Pros

    Fairly Good discount available to associates

    Cons

    Company went out of business

  7. Coldwater Creek brought great customer service into the retail arena

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant Store Manager in Minnetonka, MN
    Former Employee - Assistant Store Manager in Minnetonka, MN

    I worked at Coldwater Creek full-time (more than 5 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    If you were looking for a part-time, fun place to work and loved fashion, this was a good store to work in. Unfortunately, it is now closed.

    Cons

    Layers and layers of management. Coldwater Creek attracted professional sales people and other professionals to come and work at their store. It was disappointing that the management at corporate level did not match the professionalism and talent of their store associates.

    Advice to Management

    You should have rewarded all the people on the bottom when the store closed as opposed to giving severance to the those responsible for its downfall.

  8. The wind down

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Technical Support Desk in Coeur d'Alene, ID
    Current Employee - Technical Support Desk in Coeur d'Alene, ID

    I have been working at Coldwater Creek full-time (more than a year)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    The best reason I worked here is that it gave me an opportunity to work exclusively as a remote support technician. I enjoyed the shift I was scheduled to work when I had 4 consecutive 10 hour shifts and then 3 days off.

    Cons

    No raises had been given in the last 7 years or so and, while working there, the company went bankrupt

    Advice to Management

    Make sure that those higher up in the company know what's going on at ground level.

  9. I had a wonderful experience working for Coldwater Creek.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Part Time Sales Associate
    Current Employee - Part Time Sales Associate

    I have been working at Coldwater Creek part-time (less than a year)

    Recommends
    Approves of CEO
    Recommends
    Approves of CEO

    Pros

    Coldwater Creek has a good employee discount, flexible with scheduling and opportunity to grow.

    Cons

    Working on the weekends and not having a set schedule.

    Advice to Management

    Do as you want others to do.

  10. Great place to work, sad they are closing.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Retail Store Manager
    Current Employee - Retail Store Manager

    I have been working at Coldwater Creek full-time (more than 5 years)

    Recommends
    Negative Outlook
    Approves of CEO
    Recommends
    Negative Outlook
    Approves of CEO

    Pros

    Wonderful opportunity to work with some highly talented people. The outlet division is populated with people that have enough insight into the business, they should be running the entire company The customers are the best!

    Cons

    Financial issues meant no raises, no opportunity to advance.

    Advice to Management

    Should have filed reorganization rather than full bankruptcy. Factory stores were leading the way and under Liz Hayward's direction, could have gone far.

  11. Great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Coldwater Creek full-time (more than 8 years)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Incredibly positive despite tough business climate. Great group of dedicated, professional people to work with. The brand truly values the advocacy of the customers.

    Cons

    At times, the strategy seemed inconsistent, and rather than having a solid plan to change the outcomes, Sr. leaders had a wait and see mentality.

    Advice to Management

    Be more proactive with budgeting and keep the focus on activities that create a return on investment.

Coldwater Creek Photos

Coldwater Creek brook plaza
Beautiful store!
Opening Day

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Coldwater Creek

 
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