Coldwater Creek

  www.coldwatercreek.com
  www.coldwatercreek.com
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Coldwater Creek Reviews

Updated September 9, 2014
Updated September 9, 2014
305 Reviews
2.9
305 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Coldwater Creek President & CEO Jill Dean
Jill Dean
87 Ratings

Review Highlights

Pros
  • The customers are great to work with, love the people I work with (in 19 reviews)

  • Employee Discount used to be a great benefit but now I can't find anything I want (in 22 reviews)


Cons
  • The lack of consistency in direction from upper management (in 28 reviews)

  • There is no work life balance or appreciation for the hard work you do (in 6 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Coldwater Creek

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Coldwater Creek full-time

    Pros

    great benefits
    excellent pay
    room for growth

    Cons

    Filing bankruptcy
    work life balance
    poor leadership

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  2.  

    Store Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Store Manager
    Current Employee - Store Manager

    I have been working at Coldwater Creek full-time for more than 5 years

    Pros

    Great core values. Awesome culture. Tremendous customer service. Seems like I will be losing a part of my family when the business finally closes. Our Customers were the best!

    Cons

    BANKRUPTCY!!! What else can I say.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  3.  

    Great

    Current Employee - Store Manager  in  Wichita Falls, TX
    Current Employee - Store Manager in Wichita Falls, TX

    I have been working at Coldwater Creek full-time for more than 3 years

    Pros

    Supportive for women. Promotes within.

    Cons

    Going out of business . A real shame.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
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  5.  

    Wonderful company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Store Manager
    Current Employee - Store Manager

    I have been working at Coldwater Creek full-time for more than 8 years

    Pros

    The field team is great. Employees at all levels are respectful.

    Cons

    The home office is scattered and changes direction often.

    Recommends
    Negative Outlook
    Approves of CEO
  6.  

    Good experience. A lot of tasking esp. on visual needs of the business.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Coldwater Creek

    Pros

    Was a good concept but, co. got lost and economy did not help their situation.

    Cons

    co. is going bankrupt, Product was heavy and not ideal for seasonal areas. Buying office should have done regional buying packages for each zone based on weather.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7. 1 person found this helpful  

    It Doesn't Matter

    Current Employee - Second Assistant Manager
    Current Employee - Second Assistant Manager

    I have been working at Coldwater Creek part-time for more than 5 years

    Pros

    Pros: That was the past. However, my co-workers are still working with a high level of professionalism & dignity.

    Cons

    The store staff now, more than ever, has to put on a "happy face" (grit your teeth & smile) with the customer & answer the same questions over and over again! Thank you CWC.

    Advice to ManagementAdvice

    Shame on you Coldwater Creek! You never paid to attention to what we had to say. Just "delight" the customer, push those credit cards, yada, yada, yada. In an effort to reinvent yourself you lost touch with your "core" customer & this is what's left.

  8. 1 person found this helpful  

    What a JOKE!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Coldwater Creek full-time for more than a year

    Pros

    The styles in the beginning until about 5 years ago were great.

    Cons

    - Too many Old Lady looking garments
    - Fit was always changing
    - Quality went down and prices went up
    - LISTEN to those on the forefront

    Advice to ManagementAdvice

    With the closing of the company, PLEASE give the associates in the store a clue as to what is going on with the closing. I've found out more in the last 24 hours by talking with the Liquidation Company than being on the weekly conference calls.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  9. 1 person found this helpful  

    The wrong way to go about it

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Coldwater Creek full-time

    Pros

    Company is out of business now.

    Cons

    They kept hiring high-dollar consultants, PR companies and executives to "save the day" rather than letting current employees do what needed to be done.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10. 1 person found this helpful  

    Bankrupt Egotistical Executives

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Skilled Worker  in  Sandpoint, ID
    Current Employee - Skilled Worker in Sandpoint, ID

    I have been working at Coldwater Creek full-time for more than 10 years

    Pros

    Sandpoint, ID is fantastic - a wonderful place to call home

    Cons

    Ideas from the "working class" never breached the ego-centric executives who just focused on how they could advance themselves vs. the company - hence the recent bankruptcy.

    Advice to ManagementAdvice

    Listen to the people actually doing the work and connecting with the customer - You failed at both - now we all are out of a job.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11.  

    Poor financial decisions. No raises in 5 plus years

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Store Manager
    Current Employee - Assistant Store Manager

    I have been working at Coldwater Creek full-time for more than 5 years

    Pros

    Learned a lot of experience in retail. Created a work family at my location. Great benefits until 2013

    Cons

    Could not keep up with the trends and economy.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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