Coldwater Creek Reviews

Updated June 30, 2015
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338 Employee Reviews

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  1. Merchandise too expensive that had to be compensated w/too many confusing sales; overuse of rules and customer service

    • Work/Life Balance
    • Comp & Benefits
    • Senior Management
    Current Employee - Floor Leader, Second Assistant in Columbus, OH
    Current Employee - Floor Leader, Second Assistant in Columbus, OH

    I have been working at Coldwater Creek full-time (Less than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Benefits, PTO, great group of gals to work with

    Cons

    Selling poor buying decisions, planograms that lacked visual merchandising skills in which you could not use ones own creativity; not open to new ideas or changes unless it came from the top; too many rules that utilized more labor hours than necessary; the weekly sales in various pricepoints that had to compensate for high end/not worth it pricing; weekly 2 hr management meetings and 2 hr. conference calls; store sets at 6 a.m.; TOO MUCH CUSTOMER HAND HOLDING, once they walked through the door, they only had to stand in undergarments while we did EVERYTHING for them; too many coupons, sales, etc.

    Advice to Management

    It all led you to bankruptcy....


  2. Very fun place to work.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Maple Grove, MN
    Current Employee - Sales Associate in Maple Grove, MN

    I have been working at Coldwater Creek part-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    I'm sure it's different in each store, but the Maple Grove, MN store was fun and personable. Not only were my co-workers fun to be around, but the customers were wonderful too. This is the only job were most of our regular customers would come in once a month, and some once a week.

    Cons

    I'm just as sad as our customers that the company is closing.

    Advice to Management

    Thank you for a fun time.


  3. IT Department

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Technical Support Desk in Coeur d'Alene, ID
    Former Employee - Technical Support Desk in Coeur d'Alene, ID

    I worked at Coldwater Creek full-time (More than 3 years)

    Recommends
    Negative Outlook
    No opinion of CEO
    Recommends
    Negative Outlook
    No opinion of CEO

    Pros

    Great coworkers, across the board. Extremely friendly environment, and you got to work with people around the world

    Cons

    Compnany was ran into the ground by management

    Advice to Management

    to little to late


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  5. It is a great company to work for....too bad upper management handled the business so ineptly that it is now bankrupt

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Part Time Sales Associateales in Leesburg, VA
    Current Employee - Part Time Sales Associateales in Leesburg, VA

    I have been working at Coldwater Creek part-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Flexible hours, nice product to sell and customers are great to work with

    Cons

    The company is in liquidation


  6. thought I was working for honest company

    • Career Opportunities
    • Comp & Benefits
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Coldwater Creek

    Pros

    none - company closing, bankrupt

    Cons

    dishonest - lead to believe was a debt free company


  7. sad to see end

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Coldwater Creek full-time (More than 5 years)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Great beginnings, lots of opportunity for growth, fair wages for a small community. The culture of the business and the local community attracted some amazing talent to join the company.

    Cons

    At some point, things went off track and CWC seemed to loose sight of what really mattered: both for the customer and the employee.


  8. Costs too much to work there

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Part Time Sales Associate in Durham, NC
    Current Employee - Part Time Sales Associate in Durham, NC

    I have been working at Coldwater Creek part-time (Less than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    The clothes are nice and the customer base is nice

    Cons

    You must buy the clothes in season, which are expensive, and wear them to work. Hard to do on a salary that barely pays the rent.


  9. Great Company to work for

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Second Assistant Sales Manager in Modesto, CA
    Current Employee - Second Assistant Sales Manager in Modesto, CA

    I have been working at Coldwater Creek full-time (More than 5 years)

    Negative Outlook
    No opinion of CEO
    Negative Outlook
    No opinion of CEO

    Pros

    pay, benefits, customers, associates, merchandise

    Cons

    Store Managers need to be trained a little more on State laws. Company closing!


  10. Helpful (1)

    Fabulous and sad

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Manager
    Current Employee - Store Manager

    I have been working at Coldwater Creek full-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Treated like you own your own store

    Cons

    It's going out of business.

    Advice to Management

    If we had actually took the hit on Gross Margin years ago and tried to sell through merchandise instead of shipping the merchandise out of the stores, housing it until the next appropriate season to send to the outlets and stopped the send sales years ago we might have made it.


  11. Coldwater Creek

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager in Fort Worth, TX
    Former Employee - Manager in Fort Worth, TX

    I worked at Coldwater Creek full-time (More than a year)

    Recommends
    Negative Outlook
    No opinion of CEO
    Recommends
    Negative Outlook
    No opinion of CEO

    Pros

    Good company to work for.

    Cons

    Company filed for bankruptcy.



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