Coles Group

  www.coles.com.au
  www.coles.com.au

Coles Group Reviews in Australia

Updated October 30, 2014
Updated October 30, 2014
106 Reviews
3.5
106 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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John Durkan
1 Rating

Review Highlights

Pros
  • Flexible Hours if you are a casual (write in your availability and they will work around it) (in 12 reviews)

  • Gradual change has made the work environment more pleasurable with less hands on management and more autonomy (in 11 reviews)


Cons
  • Long hours/ unpaid overtime as a salary manager (in 5 reviews)

  • Work life balance does not exist (in 3 reviews)

More Highlights

93 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    very flexible

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Coles Group

    Pros

    very flexible and friendly, encouraging team envirment.this is the place where an drive through plenty of challenges and strength our abilities and skills.

    Cons

    The rostering is the most challenging

    Recommends
    Neutral Outlook
    Approves of CEO
  2.  

    GOOD PLACE TO WORK

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Coles Group full-time

    Pros

    good pay, good working environment

    Cons

    long hours, bad boss, crazy work load

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3.  

    great experience, but very political, and expectations of huge hours at all costs

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Project Manager in Melbourne (Australia)
    Former Employee - Project Manager in Melbourne (Australia)

    I worked at Coles Group full-time (more than 5 years)

    Pros

    great variety, constantly changing, good people generally

    Cons

    political, slow to make decisions, go for the quick result rather than the long term

    Advice to ManagementAdvice

    focus on the big picture, not on the latest idea

    Recommends
    Negative Outlook
    No opinion of CEO
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  5.  

    It pays the bills

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Online Shopper in Fremantle (Australia)
    Current Employee - Online Shopper in Fremantle (Australia)

    I have been working at Coles Group part-time (more than an year)

    Pros

    Generally a pretty good work environment with a lot of good characters. Offered pretty good flexibility in regards to shift swapping, sick days etc.

    Cons

    Always get a few dodgy characters around (other department managers) who can be a bit sensitive and require a bit of work to deal with. Management seemed to be quite unreliable, on a number of occasions staff not being offered development opportunities promised to them. Always seemed to be cut backs with staff hours as well, which put added stress on department managers.

    Advice to ManagementAdvice

    Don't promise staff opportunities that you can't follow through on. You'd think it would be simple enough.

    Recommends
    Neutral Outlook
    Disapproves of CEO
  6.  

    Coles IT Infrastructure Services & Operations

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Systems Engineer in Hawthorn East (Australia)
    Former Employee - Systems Engineer in Hawthorn East (Australia)

    I worked at Coles Group full-time (more than 3 years)

    Pros

    - Opportunities are there for the taking for those to climb the corporate ladder.
    - Ive met many great life-long friends.
    - Willing to compromise work terms according to your personal needs.
    - Flexible with shift hours and working remotely

    Cons

    - Tends to restructure too often.. expect to work for a new team every 6 months.
    - Slack working culture with many cruisers not pulling their weight while a small minority of employees do all the heavy lifting.
    - They are very frugal with percs.
    - Dont expect to get a huge payrise every year.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Grocery Team Member - Not a bad job at all!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Team Member in Sydney (Australia)
    Current Employee - Team Member in Sydney (Australia)

    I have been working at Coles Group part-time (more than an year)

    Pros

    - Good opportunities for growth within the company, both with various store management roles as well as roles in their warehousing division.
    - Good job for uni students, fits well around uni schedules, hours are very flexible.
    - Always plenty of hours available if you want them, you can virtually work as much or as little as you want.
    - Work isn't too stressful or demanding, at least compared to other entry level jobs (eg fast food).
    - Decent employee discounts on products (including Coles Insurance).
    - Penalty rates on Sundays and after 11pm.

    Cons

    - Some of the managers do go on power trips when they become managers. This happens virtually everywhere though, it's not exclusively a Coles problem. 90% of the management i've worked with though have been great; friendly and polite to all the employees.
    - A small minority of employees do seem to come from the...ahem...lower end of society. Basically losers with no other aspirations than to stack shelves their whole lives.

    Advice to ManagementAdvice

    Nothing really.

    Recommends
    Neutral Outlook
    Approves of CEO
  8.  

    Make the most out of your time.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Grocery Manager in Sydney (Australia)
    Current Employee - Grocery Manager in Sydney (Australia)

    I have been working at Coles Group full-time (more than 10 years)

    Pros

    Coles has a wide number of opportunities for team members to develop themselves if they choose. The company is moving to hiring more and more grads which will encourage more skilled people to stick with the job that supports them through school. There are many areas of the business to try out and if show potential you will be encouraged to take on new challenges.

    Cons

    The business can be inconsistent with management and business initiatives. Some stores struggle with underinvestment. You can be required to work long hours to develop your business.

    Advice to ManagementAdvice

    Build talent pipelines.

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    I love Coles

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Coles Group part-time

    Pros

    High Standard, Variety Jobs opportunities, Nice shop decoration, Friendly staffs, Helpful customer service, Plenty goods, Can be found many places, Open everyday

    Cons

    Coles have many jobs opportunities, however, some people find it so hard to join Coles. They requires a lot of things in order to have a post. A friend of mind apply for a position couples of time, but she did not pass even select for interview.

    Recommends
    Positive Outlook
    No opinion of CEO
  10.  

    Youget what you put in!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Store Manager
    Current Employee - Store Manager

    I have been working at Coles Group full-time (more than 10 years)

    Pros

    - Great career progression program's for those who work hard for it
    - Ability to work between cross functions (Between stores and support roles)
    - Fast paced and autonomy for store management
    - Technology being used in stores to assist with work/life balance

    Cons

    - Sometimes hard to achieve timelines

    Advice to ManagementAdvice

    Continue listening to stores on feedback

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Coles

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Team Member in Perth, Western Australia (Australia)
    Current Employee - Team Member in Perth, Western Australia (Australia)

    I have been working at Coles Group part-time (less than an year)

    Pros

    Good managers, great amount of discounts that are useful (grocery discount) in daily life
    in the end i was trained right and handled personally and kindly

    Cons

    Fairly low wage, lowest out of all major competitors
    Hours can be fairly early, but not too late
    No weekend rates

    Advice to ManagementAdvice

    Give weekend rates and the similar like other big companies!

    Recommends
    Neutral Outlook
    No opinion of CEO

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