Coles Group Reviews

Updated September 30, 2014
Updated September 30, 2014
103 Reviews
3.6
103 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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John Durkan
0 Ratings

Review Highlights

Pros
  • Flexible Hours if you are a casual (write in your availability and they will work around it) (in 12 reviews)

  • Gradual change has made the work environment more pleasurable with less hands on management and more autonomy (in 11 reviews)


Cons
  • Long hours/ unpaid overtime as a salary manager (in 5 reviews)

  • Work life balance does not exist (in 3 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Good Company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Coles Group full-time for more than 8 years

    Pros

    Focus on your personal development and career progression, company has lifted alot in last few years, good for students as well, good training provided, good support from management

    Cons

    long hours, sometimes its just promise but not action, really depends on your regional manager and store manager.

    Advice to ManagementAdvice

    Really need to do reality checks on Store managers as Upper level management is not getting correct information about team members potentials and people who can do more for the company. I know person who wanted to go for retail leaders program for 2 years, he was putting his hand up for it and never got a chance to go. Store Manager was clearly using him as he was very good at his job and he didn't wanted to loose him. Team member didn't even got any appreciation from Store Manager.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    duty manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Coles Group

    Pros

    gud, stable job, local, flexible hours

    Cons

    can get boring sometimes, sometimes physical, please use health and safety procedure while heavy lifting

    Advice to ManagementAdvice

    more pay please

    Recommends
    Approves of CEO
  3.  

    Good to put you through uni. Not the best for career

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Department Manager
    Current Employee - Department Manager

    I have been working at Coles Group full-time for more than 5 years

    Pros

    The money is pretty good for just putting stuff on shelves. If you're looking for a job with decent pay to get you through your uni days, this is pretty good. Flexibility of shifts to work around your school times.

    Cons

    If you wish to pursue a career in coles, be prepared to be treated like dirt and work long hours with no recognition. Depending on how big the stores is, work load can vary. Being a department manager requires you to work every public holiday, sometimes 6 days a week, long 12 hour shifts and at the end you will rarely get a pat on the back.

    Advice to ManagementAdvice

    Show some support to the hard working department mangers who pull a leg and arm just to make the shop run.

    Recommends
    Positive Outlook
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  5.  

    good job and good company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Assistant  in  Melbourne (Australia)
    Current Employee - Sales Assistant in Melbourne (Australia)

    I have been working at Coles Group part-time for more than a year

    Pros

    great discounts for employees across all the companies in the group.
    flexibility but that depends according to the managers
    career progression opportunities

    Cons

    the team culture is not so good.
    working conditions can be dangerous if not done properly.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Superviser

    • Comp & Benefits
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    Former Employee - Supervisor  in  Sydney (Australia)
    Former Employee - Supervisor in Sydney (Australia)

    I worked at Coles Group full-time for more than a year

    Pros

    Big company, great workers, good management, polite , great rules

    Cons

    Cash Händel, customer service, attend phone calls

    Advice to ManagementAdvice

    Train new people,

    Recommends
  7.  

    Flexible hours, friendly culture, great pay!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Checkout Assistant  in  Brisbane (Australia)
    Current Employee - Checkout Assistant in Brisbane (Australia)

    I have been working at Coles Group part-time for more than 5 years

    Pros

    - Flexible Hours if you are a casual (write in your availability and they will work around it)
    - Friendly, young co-workers
    - Management pretty nice
    - Pay is above average

    Cons

    - In my department (checkouts) there were too many casual employees so they cut everyone's hours down (to say 3-6 hours a week!)
    - Typical to have a 3-4 hour shift only (so they don't have to give you breaks)
    - No chance of career progression

    Advice to ManagementAdvice

    - If you want to keep your employees, you should ask for what they want - give them hours they like and don't hire too many employees so everyone gets a low number of hours.

    Recommends
    Positive Outlook
    No opinion of CEO
  8.  

    horrible employer do not work for them if you have a choice

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Coles Group

    Pros

    there are no clear reasons to work for them, unless you enjoy poor conditions, poor pay and a bad work environment, steer clear of them as an employee especially as a middle manager

    Cons

    punitive time clock practices, poor ohs, pressure to work undesired shifts, overworking of staff general inefficiency, bad management skills, overworked middle management, no opportunities for progression.

    Advice to ManagementAdvice

    Increase OHS compliance, allow unions on site, increase pay, hire more staff and managers, reduce expectation of staff to work when sick and at undesirable times.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  9.  

    Boys town

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Department Manager  in  Melbourne (Australia)
    Current Employee - Department Manager in Melbourne (Australia)

    I have been working at Coles Group full-time for more than 10 years

    Pros

    The friends I've made over the years.
    Great pay for putting stuff on a shelf.
    Company discount
    Free breakfast and fruit everyday

    Cons

    No work/life balance.
    Unpaid overtime.
    Can only become a store manager or higher if you have a set of Katz crackers between their legs.
    Senior management care about one thing only and that's cutting corners and saving money spent on wages which in turn puts added pressure on existing staff.
    Store manager is lazy and has no communication skills.
    Moronic customers who think they can speak to you like a piece of st.
    Having to work weekends/public holidays/Xmas/Easter
    Outdated equipment.
    Unrealistic expectations for getting the job done.
    Colleagues who think its fine to come to work drunk and or high.

    Advice to ManagementAdvice

    GET A CLUE! No one works at Coles because they want a 'career' those who become store managers only do so because its an easy way to make a 100k a year by sitting on their arses in the offices, sleazing onto deli managers.

    Recommends
    Neutral Outlook
    Disapproves of CEO
  10. 1 person found this helpful  

    Duty Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Duty Manager  in  Melbourne (Australia)
    Current Employee - Duty Manager in Melbourne (Australia)

    I have been working at Coles Group full-time for more than 8 years

    Pros

    great people to work with in stores
    Good for people without qualifications.
    Generally a good culture throughout.

    Cons

    Low pay
    Long hours/ unpaid overtime as a salary manager.
    Duty Manager is expected to stay until everything is done. Even if you are 10+ hours short staffed for the night.

    Advice to ManagementAdvice

    Have a look at the way you treat your department managers/Duty managers and not just focus on saving every cent.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  11.  

    It was simply amazing, there was lot of politics by bangladeshis mainly but still the Aussie managers were really helpin

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cashier, Nightfill and Morning Presntation  in  Sydney (Australia)
    Former Employee - Cashier, Nightfill and Morning Presntation in Sydney (Australia)

    I worked at Coles Group part-time for less than a year

    Pros

    easy money
    good timing adjustment
    lot of scope to grow faster

    Cons

    politics by bangladeshis at higher posts

    Advice to ManagementAdvice

    there should be some refinement in the process of giving jobs to people,don't just accomodate people who can't speak english, because they make the whole area ugly and create a bad atmosphere in job and relations inside the job.

    Recommends
    Neutral Outlook
    No opinion of CEO

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