College of American Pathologists

  www.cap.org
  www.cap.org

College of American Pathologists Reviews in Northfield, IL

Updated October 28, 2014
Updated October 28, 2014
23 Reviews
3.2
23 Reviews
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Charles Roussel
9 Ratings

11 Employee Reviews Back to all reviews

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  1. 1 person found this helpful  

    Great learning experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Production Coordinator in Northfield, IL
    Current Employee - Production Coordinator in Northfield, IL

    I have been working at College of American Pathologists as a contractor (less than an year)

    Pros

    Lots of open communication
    People are very welcoming
    Everyone seems to have the same goal in mind: working to help pathologists who in turn help patients

    Cons

    Lots of hoops to jump through at times, the non-profit company structure is not what I'm used to working in.

    Advice to ManagementAdvice

    My department's management is very efficient. Great communication with other levels and across the department. Feedback is always well received.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Good benefits, terrible morale

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Northfield, IL
    Former Employee - Anonymous Employee in Northfield, IL

    I worked at College of American Pathologists full-time (more than 3 years)

    Pros

    Good pay
    good benefits
    401k
    There are some genuinely good people who work here
    fairly good work/life balance

    Cons

    extremely resistant to change
    management based on seniority, not qualifications
    hard to get recognition for your work
    they've built a workplace around fear of getting fired
    HR is unreliable
    If you disagree, you're pushed out
    CEO thinks he is God's gift to earth and expects your worship

    Advice to ManagementAdvice

    Listen to your employees
    don't just suck up to the CEO, focus on actual innovation
    Encourage instead of punish
    learn your role

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  3. 1 person found this helpful  

    Less Management, More Workers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Northfield, IL
    Current Employee - Anonymous Employee in Northfield, IL

    I have been working at College of American Pathologists full-time (more than 10 years)

    Pros

    Good pay, benefits, good internal training offered by HR. Many long term employees and MANY good non-management workers who are team players and hard workers.

    Cons

    The biggest con at the CAP is upper management that is incompetent. A lot of favoritism, too much management and not enough workers. Too many managers of no one and very top heavy management that does not listen to the needs of the employees. Tendency to push technology into the production state before fully tested and kinks worked out causing problems and delays on the working class who have to deal with multiple time consuming work- arounds. This just ends up being added stress on the workers. Many employees, even those who have been at CAP long term are unhappy with management decisions that make no sense.

    Advice to ManagementAdvice

    LISTEN, LISTEN, LISTEN to your lower level staff....to those that are on the front lines with the customers. Get out of the offices and meeting rooms and actually sit with the workers and see the frustrations and problems that are dealt with on a daily basis. Do not show favoritism to staff and departments. Realize that just because someone has been there a long time does not make them upper management material. Promote those who deserve it, not those who simply have the years in. Biggest pet peeve of the company. Terminate those that don't make the grade...don't promote them or design positions around them. Get rid of some of the "non-managing" managers. Too top heavy. Notice and acknowledge non-management contributions and frustrations.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
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  5. 2 people found this helpful  

    The company itself is good! It's management that ruins the experience.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Northfield, IL
    Current Employee - Anonymous Employee in Northfield, IL

    I have been working at College of American Pathologists full-time

    Pros

    Great benefits. HR does good job showing employees are appreciated, however management quickly erases any appreciation the company shows their employees. Great pay, work/life balance, ok vacation and holiday time off, yearly bonus if you don't get a bad review, they let some staff work from home. Great 401k matching and additional contribution at end of year.

    Cons

    Your manager can make or break you, and varies depending on what dept you end up in. Inconsistant perks from dept to dept. No to little opportunity for advancement either. Employees sit in same job with no promotions for years or title increase. Lots of new hires are relatives and friends of employees are not qualified for jobs. Management is hired or moved in place because of senority or a friend recommendation and have no business managing people. Words such as bipolar, crazy, moody are used to describe mgmt. Very little system support, creates a lot of manual work. The company does not accept change well and they like to do things like they've also done them. Discouraged from thinking outside the box. Managers can be demeaning and bullies. Takes a long time to be vested in benefits listed above.

    Advice to ManagementAdvice

    Weed out your bad management, it causes low employee morale. People walk around the company like they hate their jobs and hate being there. Senority doesn't always make a good manager. Employees don't feel appreciated or respected.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6.  

    An Organization with a strong mission!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Employee in Northfield, IL
    Current Employee - Employee in Northfield, IL

    I have been working at College of American Pathologists full-time (more than 3 years)

    Pros

    Established organization that drives change and growth

    Cons

    No negative remarks to share

    Advice to ManagementAdvice

    Continue to build innovative thinkers and go getters to continue the good work

    Recommends
    Approves of CEO
  7.  

    Cutting edge at a breakneck speed

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - IT Manager in Northfield, IL
    Current Employee - IT Manager in Northfield, IL

    I have been working at College of American Pathologists full-time (more than 10 years)

    Pros

    Several year ago the company started migrating all legacy applications to a single platform. Cutting edge technology is more a norm now than an exception. If you are a software developer and looking for an opportunity to pick up new skills and significantly enhance your resume, College will meet and exceed your expectations. But be prepared to work hard.

    Cons

    There are a lot of initiatives, especially in the IT area. But often it feels like more people are needed to sustain a breakneck speed the company tries to maintain. Work-life balance often takes a back seat to achieving aggressive goals.

    Recommends
    Positive Outlook
    No opinion of CEO
  8.  

    A good company. Felt less like a non-profit than when I started.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Northfield, IL
    Former Employee - Anonymous Employee in Northfield, IL

    I worked at College of American Pathologists full-time (more than 10 years)

    Pros

    Good people who want to make a difference, overtime typically not required.

    Cons

    Became too corporate as it grew, I felt like I had less and less of an impact.

    Advice to ManagementAdvice

    Talk to non-management using terms that are relevant to them instead of business terms. Most people do not have a degree in business.

    Recommends
    Neutral Outlook
    No opinion of CEO
  9. 2 people found this helpful  

    Good benefits, unorganized leadership

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Media Relations in Northfield, IL
    Former Employee - Media Relations in Northfield, IL

    I worked at College of American Pathologists full-time (more than 10 years)

    Pros

    Great benefits, flexible work schedule, lots of opportunity

    Cons

    Leadership changes direction often, big CEO turnover, re-organizations common

    Advice to ManagementAdvice

    Need to stay on course

    Recommends
    Positive Outlook
    Disapproves of CEO
  10. 2 people found this helpful  

    Interesting area in which to work but it is difficult to make significant progress

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager in Northfield, IL
    Current Employee - Manager in Northfield, IL

    I have been working at College of American Pathologists full-time (less than an year)

    Pros

    The organization works on some cutting edge areas of health care.

    Cons

    The organization is extremely obsessed with minor details and could benefit from developing a broader perspective.

    Doesn't Recommend
    Neutral Outlook
  11. 2 people found this helpful  

    Mindless labor

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Call Center Agent in Northfield, IL
    Former Employee - Call Center Agent in Northfield, IL

    I worked at College of American Pathologists full-time (more than an year)

    Pros

    The stable hours, the generous PTO, the good health benefits (after 1 year), the helpfulness of my co-workers, being able to help others.

    Cons

    No career opportunities, didn't feel valued, micromanagement, and poor organization communication. The programs I needed for my job were constantly unavailable, making both staff and customers frustrated.

    Advice to ManagementAdvice

    Realize that even people at the bottom of the totem pole have ideas--and good ones at that. They can truly help you understand and improve your business as they have frontline knowledge of what the customer wants and needs.

    Doesn't Recommend
    Neutral Outlook

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