Collette Vacations, Inc.

www.collettevacations.com
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Collette Vacations, Inc. Reviews

Updated April 26, 2015
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2.9
34 Reviews
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Recommend to a friend
Approve of CEO
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Daniel Sullivan Jr
22 Ratings

Employee Reviews

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  1. Customer Care Agent

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Care Agent in Pawtucket, RI
    Current Employee - Customer Care Agent in Pawtucket, RI

    I have been working at Collette Vacations, Inc.

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Great teamwork environment, Friendly employees, opportunities to grow with hard work, great working conditions, Great benefits, supervisors and management help with developing to reach full potential

    Cons

    It can take a lot of time to grow in the company

  2. Great culture and opportunities for growth

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Collette Vacations, Inc. full-time

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    There are many reasons Collette is a great company to work for. The working conditions are great. The benefits are also really good. Most importantly the supervisors and managers are professional and help you reach your utmost potential. Collette has a great team environment and encourages ideas and hears your voice. There is opportunities to grow with hard work and dedication. Collette is a private company, and it is not to big but it is not small in size. Everyone gets to know your name.

    Cons

    It can take time to move up working here, but this can be said almost anywhere.

    Advice to Management

    Keep working with your employees to help them reach their maximum potential. The employees are the voice of the company.

  3. Great Group travel company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - IT Development in Pawtucket, RI
    Former Employee - IT Development in Pawtucket, RI

    I worked at Collette Vacations, Inc. full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    Small knit community - great work environment

    Cons

    Cyclical business can succumb to layoffs

    Advice to Management

    Control spending in good times

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  5. Great group of people to work with on a daily basis.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Collette Vacations, Inc. part-time (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Flexible hours/shifts, on site gym, terrific management team that is clear and concise on company goals and values

    Cons

    Parking can be an issue, especially during the winter months. Only street parking is available.

    Advice to Management

    Keep doing the things that make Collette a great company to work for! Open communication, clear and concise company goals and the terrific benefits.

  6. Inside Business Development

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Inside Sales in Pawtucket, RI
    Current Employee - Inside Sales in Pawtucket, RI

    I have been working at Collette Vacations, Inc. full-time (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great Corporate culture and very friendly co-workers
    Free trips
    On site Gym

    Cons

    For Inside Sales, every day is just cold calls and more cold calls and more cold calls

    Advice to Management

    Don't just assume someone that is younger is just suited for phone work. Give us a shot at some of the creative jobs.

  7. Employees always come first

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Management in Pawtucket, RI
    Current Employee - Management in Pawtucket, RI

    I have been working at Collette Vacations, Inc. full-time (More than 10 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Excellent Health Benefits
    A lot of morale building
    Ideas are always taken into consideration
    Will work with employees to enhance their skills to succeed
    Opportunity for Travel

    Cons

    Always on the phones
    Management has a lot of responsibilities
    Structure within the departments could be better
    communication could be better between departments

    Advice to Management

    Zero

  8. Never had a problem

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Collette Vacations, Inc. (More than 5 years)

    Recommends
    Recommends

    Pros

    Family type atmosphere, good co-workers, benefits and 401 was awesome, open door policy to CFO, Halloween was awesome!

    Cons

    parking was always an issue, I dont think that will ever be rectified. The company appears to be getting too big - might be easier to relocate the whole company and squish cars in. and the favoritism shown to some and not others. Review on performance not on likability.

    Advice to Management

    I was laid off in 2009 from Collette. I really miss that job! Felt that when they started hiring people back that they should have taken old employees back before hiring outsiders. Unless your prior reviews were garbage you should have taken back your loyal employees first.

  9. Benefits far outweigh the drawbacks

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Care Center in Pawtucket, RI
    Current Employee - Customer Care Center in Pawtucket, RI

    I have been working at Collette Vacations, Inc. full-time

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Benefits, product we sell... and my colleagues!

    Cons

    Management operates in silos..... good suggestions often go nowhere

    Advice to Management

    listen to your team..... stop minimizing their concerns and ideas

  10. Deceptive and Unprofessional

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Canada, KY
    Current Employee - Anonymous Employee in Canada, KY

    I have been working at Collette Vacations, Inc. full-time (More than 10 years)

    Negative Outlook
    Disapproves of CEO
    Negative Outlook
    Disapproves of CEO

    Pros

    Travel (if you're chosen), office, fellow employees,

    Cons

    personal growth, work/life balance, compensation, leadership, unprofessional

    Advice to Management

    Collette has it's own agenda and wants nothing to do with employee retention. Be warned that management at Collette are there to get ahead with no regard for their employees. It's about getting ahead and money. They lack respect for their staff. As the company grows, employees are being replaced left, right and centre. Most choosing to leave voluntarily due to the terrible work environment. It has become unbearable. Employees are bullied and under valued.

    Hard work and dedication isn't valued at Collette as it once was. It's a toxic work environment and a management team that focuses on themselves and little about the people of Collette. They will demote you to a lessor role and make you feel worthless, so much so that employees have no other choice than to leave. They change terms and conditions of your employment with a "take it or leave it" approach.

    Employees are leaving but are in fact being "constructively dismissed". Collette strives to make your work environment so uncomfortable and unfair that you are forced to leave. Stay away. The good times are very short lived. They will spit you out once done with you. It truly says something when you have long serving employees ( 20+ years) leave suddenly.

  11. Helpful (2)

    Confusing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Tour Manager in Pawtucket, RI
    Current Employee - Tour Manager in Pawtucket, RI

    I have been working at Collette Vacations, Inc. full-time (More than 3 years)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Great travel opportunities, independence while on the road

    Cons

    No training, language skills not appreciated......at international escorted tour company.......send English speaking only guides to foreign destinations....disservice to clients

    Advice to Management

    Embrace internationalism. Staff and tour managers should reflect the diversity of your product. Prepare yourselves for when U.S. Citizens are no longer permitted to lead tours in the E.U. Learn foreign languages and cultural differences in business and negotiation.....your haste growth without thought to embracing and reflecting on cultural differences has become a major point of embarrassment for this company.

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