Colorado Access

  www.coaccess.com
  www.coaccess.com

Colorado Access Reviews

Updated September 18, 2014
Updated September 18, 2014
6 Reviews
2.7
6 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Marshall Thomas
4 Ratings

Employee Reviews

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  1.  

    Company has lost it's feeling of family

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Colorado Access full-time

    Pros

    Hard working, dedicated people who care about the members they serve.

    Cons

    Outsourcing of the IT department and many of the work previously handled in-house has made the company vulnerable. The business used to be able to move very nimbly. It could resolve issues, launch new lines of business, and turn around new processes very quickly. The reason for this was often due to the subject matter experts they had on-hand. Now that they have lost much of this knowledge base, everything will take exponentially longer. This will result in increased risk, failure to meet go-live dates, frequent misses of due dates and poorer data quality.

    Advice to ManagementAdvice

    Do not try to move so fast now - you won't be able to expand as quickly or take on as many large projects as you used to be able to in the past. Change your expectations to match your current resources.

    Recommends
    Negative Outlook
    No opinion of CEO
  2.  

    I loved the mission and the people.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Tech Support in Denver, CO
    Former Employee - Tech Support in Denver, CO

    I worked at Colorado Access full-time (more than 3 years)

    Pros

    The benefits were good, the pay was competitive and most departments had a good work life balance. The mission to server the underserved showed in most employees. They are trying to change the culture.

    Cons

    It was as if the company was stuck in the 1980s with the "this is the way we have always done it" mentality. Many of the tools and processes given the employees were outdated, not properly implemented or maintained. Colorado Access seemed to have a high turnover. New employees would come onboard be excited for about 10 months or so and start looking for work elsewhere. There was an effort to stay compliant with HIPAA for the entry level employees but it was not consistent and ignored by some upper management. It seemed one proper audit from a large fine.

    Advice to ManagementAdvice

    Learn about best practices, implement them or just close up shop, a behavioral health company that won't change it's own behavior isn't healthy

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
  3.  

    Company that really cares about the underservered population

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Provider Relations Representative in Denver, CO
    Former Employee - Provider Relations Representative in Denver, CO

    I worked at Colorado Access full-time (more than 5 years)

    Pros

    Great Leadership and Management staff , company really encourages a life outside of work.

    Cons

    Can be very demanding at times, because of the work load

    Recommends
    Positive Outlook
    Approves of CEO
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  5. 1 person found this helpful  

    Loved my job, hated being outsourced

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Oracle Database Administrator in Denver, CO
    Current Employee - Oracle Database Administrator in Denver, CO

    I have been working at Colorado Access full-time (more than an year)

    Pros

    Freedom to administer the database as I saw fit. No micromanagement. I really loved my teammates.

    Cons

    All of our team was outsourced except for two people to an Indian based consulting firm. We were allowed to interview for our jobs but none of us were considered qualified for the jobs we had worked for years. This is either a move of desperation or a way to lower wages and send good paying, American jobs to India. I am deeply saddened by this move.

    Advice to ManagementAdvice

    HIPPA compliance is going to be an issue. My advice to management is to find another job before you too are replaced. The director was fired and the CIO went back to his previous job.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6.  

    Small Company, good mission

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Developer in Denver, CO
    Former Employee - Developer in Denver, CO

    I worked at Colorado Access full-time (more than 3 years)

    Pros

    A relaxed environment, but professional. good mission.

    Cons

    Poor Salary, not much room for advancement.

    Advice to ManagementAdvice

    Maybe get a 2nd opinion on your "Market Salary Survey", you're not really in the market to keep any talent.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  7.  

    Good place to work and grow my skillset

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Senior Systems Administrator in Denver, CO
    Former Employee - Senior Systems Administrator in Denver, CO

    I worked at Colorado Access

    Pros

    IT management lets you do your job without micro-managing your time. They provide good benefits and are flexible with schedules and work from home options.

    Cons

    The nature of the business (non-profit) lends itself to a roller coaster ride on the balance sheets. This seems to equate to a reluctance to give decent raises and promotions.

    Advice to ManagementAdvice

    Put a bit more focus on employee careers. There was little if any discussion of career advancement, mentoring, or training opportunities.

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