Colorado Springs Utilities

www.csu.org
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Colorado Springs Utilities Reviews

Updated February 24, 2015
Updated February 24, 2015
18 Reviews
2.8
18 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Jerry Forte
14 Ratings

Employee Reviews

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  1. 1 person found this helpful  

    Customer Service

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative in Colorado Springs, CO
    Current Employee - Customer Service Representative in Colorado Springs, CO

    I have been working at Colorado Springs Utilities

    Pros

    The environment and employees are amazing.

    Cons

    There really are no cons that I feel would be important enough to include here.

    Advice to ManagementAdvice

    n/a

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Great experience for engineering students

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Intern - Engineering Intern in Colorado Springs, CO
    Former Intern - Engineering Intern in Colorado Springs, CO

    I worked at Colorado Springs Utilities as an intern (more than a year)

    Pros

    Plenty of projects that are challenging and diverse. Personnel from the top down that I worked with are all great people and really made my employment an enjoyable experience.

    Cons

    During my time with CSU I had no significant issues that wouldn't be apart of any job or office setting.

    Recommends
    Neutral Outlook
    Approves of CEO
  3.  

    Slow and Steady says it all

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Intern - Anonymous Intern
    Current Intern - Anonymous Intern

    I have been working at Colorado Springs Utilities as an intern (more than 3 years)

    Pros

    The employees are friendly, flexible, and professional. Some employees are very talented, some are essentially incompetent, most are somewhere in the middle. The pay is above what I would have expected pretty much company wide.

    Cons

    Everything happens very slowly. The atmosphere is mostly dull and boring. The average age of employees must be at least 45, there are many near retirement who obviously are just holding on for the retirement benefits. Overall it seems pretty typical of a government job - very little risks are taken, politics always rules, and there is no sense of urgency for taking new exciting opportunities.

    Advice to ManagementAdvice

    Hiring more young people would really give this company the boost it needs.

    Recommends
    Neutral Outlook
    Approves of CEO
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  5.  

    Senior leadership is in transition which can be a good thing assuming good people are hired to replace them

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Employee in Colorado Springs, CO
    Current Employee - Employee in Colorado Springs, CO

    I have been working at Colorado Springs Utilities full-time (more than 5 years)

    Pros

    Excellent job stability and true respect for work life balance across the organization.

    Cons

    Continuous process improvement needs to become more than partially adopted. There are opportunities to realize efficiency but out dated policy/practice gets in the way sometimes.

    Advice to ManagementAdvice

    Push for greater accountability and impactful leadership. Hold your management team accountable for making solid hiring decisions and building high performing work teams.

    Recommends
    Positive Outlook
    Disapproves of CEO
  6.  

    Employment at Colorado Springs Utilities

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Colorado Springs, CO
    Former Employee - Anonymous Employee in Colorado Springs, CO

    I worked at Colorado Springs Utilities full-time (more than 5 years)

    Pros

    Rewarding local government job with great benefits

    Cons

    Understaffed for many positions, making work/life-balance difficult to maintain

    Advice to ManagementAdvice

    Keep an eye on inappropriate relationships between different levels of supervision; my experience was that the cozy state of the chain of command made it difficult for lower-level employees to resolve important issues or to be more actively involved in providing input on current operations.

    Recommends
    Neutral Outlook
    No opinion of CEO
  7.  

    It's good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Colorado Springs Utilities

    Pros

    Co-workers are great and benefits are good

    Cons

    Management isn't in touch with employees

    Advice to ManagementAdvice

    Listen to employees

    Disapproves of CEO
  8.  

    A good place to be.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Engineer in Colorado Springs, CO
    Current Employee - Engineer in Colorado Springs, CO

    I have been working at Colorado Springs Utilities

    Pros

    The opportunities for Engineering work and advancements are good at this utility. The people are friendly and easy to work with and the management is easy to talk with. I would recommend this employer to others. The workload is interesting without being overloaded.

    Cons

    Due to the economy, spending is currently at a minimum making some issues hard to finance. Also, there is currently a hiring freeze.

    Advice to ManagementAdvice

    The company is well run compared to others I've worked with.

    Recommends
  9.  

    Leadership Needs Help

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Colorado Springs Utilities full-time (more than 10 years)

    Pros

    Great place to be for job security and benefits. The people tend to have a positive outlook and want to be part of the community.

    Cons

    Leadership does not support the employees and does not abide by a consistent behavioural standard. New supervisors are left to "fend for themselves" with no direction or support.

    Advice to ManagementAdvice

    Establish organization wide communications so every area is consistent and knows what the goal is. Do not pick a random number for headcount reductions. Work on smart solutions that make sense. If this means a rate increase, then so be it! There is only so much you can whip a horse before it turns up dead. (Reducing headcount in an already stressed and overloaded environment will send employees over the edge and unable to cope... I predict increase in ailments for employees.)

  10.  

    Long term employee who interacted with many people in multiple departments.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Colorado Springs, CO
    Former Employee - Anonymous Employee in Colorado Springs, CO

    I worked at Colorado Springs Utilities full-time (more than 10 years)

    Pros

    Excellent for long term employment and retirement opportunities.

    Cons

    Poor understanding of how to communicate well with employees. Ineffective at staying current in technology and implementing modern solutions in a timely manner.

    Advice to ManagementAdvice

    Management needs to spend a little time talking to the grass roots employees and understanding not only what the real issues are but how to effectively implement solutions.

    Recommends
    Disapproves of CEO
  11.  

    Great company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Colorado Springs Utilities

    Pros

    teleworker opportunity, previous supervisor really showed appreciation and helped with working with my disability

    Cons

    lack of support during medical condition

    Recommends
    Approves of CEO

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