Columbia Sussex

  www.columbiasussex.com
  www.columbiasussex.com
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Columbia Sussex Reviews

Updated September 23, 2014
Updated September 23, 2014
49 Reviews
2.1
49 Reviews
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Columbia Sussex President and CEO Bill Yung III
Bill Yung III
34 Ratings

Employee Reviews

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  1.  

    columbia sissex

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Banquet Bartender and Server for 11 Years  in  Boston, MA
    Former Employee - Banquet Bartender and Server for 11 Years in Boston, MA

    I worked at Columbia Sussex full-time for more than 10 years

    Pros

    Bare bones operation allows growth and experience from within

    Cons

    Seemed to saddle managers with too many hats at times

    Advice to ManagementAdvice

    Listen to us we want the same result you do and face solvable problems daily.

    Recommends
    Positive Outlook
    No opinion of CEO
  2.  

    Sales

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Columbia Sussex full-time for more than 5 years

    Pros

    Worked with great people with hours that were great for raising a family. Flexible days with weekly outside sales calls and cold cold calls

    Cons

    Lack of management
    GM is a need to be replaced and so does the directory of sales
    Pay is terrible for the amount of work that you do

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  3.  

    Horrible low class, low intelligence Management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Finance
    Former Employee - Finance

    I worked at Columbia Sussex full-time for more than a year

    Pros

    Flexible scheduling work life balance

    Cons

    Management or should I say lack of it.

    Advice to ManagementAdvice

    Fire all of your management and start over. Very uneducated bunch. Just because people have been with you awhile does not mean they should be Management. I have seen better Management at Motel 6's

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
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  5. 1 person found this helpful  

    MICROMANAGED AND LEADING BY FEAR

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Food and Beverage Manager  in  Phoenix, AZ
    Former Employee - Food and Beverage Manager in Phoenix, AZ

    I worked at Columbia Sussex full-time for more than 3 years

    Pros

    Several locations so if your looking to relocate there are options

    Cons

    Constantly micro managed and their culture conquers all even when flagged a Marriiott

    Advice to ManagementAdvice

    Listen to your employees, and investigate "The good Ol boy's club" not your staff that deals with the guest day to day.Your problems are on a higher level

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6.  

    Columbia Sussex

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Columbia Sussex

    Pros

    Columbia offers a great start for up-and-comers in their respective positions. There is a lot of room for upward movement.

    Cons

    The management does not seem to care for their employees (employee meals, health benefits, salaries). Get EVERYTHING in writing upon hiring.

    Advice to ManagementAdvice

    Take better care of your employees and they will take better care of your corporation.

  7.  

    Work for Free

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Restaurant Manager  in  Cincinnati, OH
    Current Employee - Restaurant Manager in Cincinnati, OH

    I have been working at Columbia Sussex full-time for less than a year

    Pros

    good experience and resume builder

    Cons

    Pay. They will pay you significantly less than industry average. If you are on salary, be prepared to work for $9 an hour when its all said and done

    Advice to ManagementAdvice

    dont try to fix something that isnt broken. Upper management always feels the need to come in and "change" something regardless if its been working. I dont think Ive seen anyone from corporate smile. Also, when they dine in the restaurant, they are demanding, and rude. Some wont even say thank you or make eye contact.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8.  

    A foot in the door in the hotel industry. Low pay. Great for gratuity workers.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Banquet Assistant  in  Stuart, FL
    Former Employee - Banquet Assistant in Stuart, FL

    I worked at Columbia Sussex full-time for more than 5 years

    Pros

    A good start if you don't have experience. Many depts. with room to grow...to a certain depth. There will always be a chance to make money during respective periods. Awesome travel perks. Management gives you enough space to resolve problems. As long as your eyes are open you can learn alot from senior employees that come from other companies.

    Cons

    Properties are funded unproportionate. Food stamp-level pay; You will need another job. Equipment most times are third hand and last leg. Outdated systems of accounting, and filing(check your pay twice) . Favoritism rules. Your boss may not understand your job, despite seniority. "Policy" never makes sense in reality, despite numerous changes. Regional heads have disapproved of their own "specs", if they were not told beforehand. The companies structure is stuck in the cut-throat 80s.

    Advice to ManagementAdvice

    Consider promoting on merit. Invest in modern systems. Have confidence in senior employees to do their jobs. Hire competent managers. Raises, proper evaluation, and titles would STOP the high-churn. "Spec" should be done by a chef.Hire from within, with respective degrees. A modern version of general "policy" or standard business practices will improve all areas.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9.  

    Great way to get experience, learn valuable job skills and meet great people, but overall it is a horrible company.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Santa Monica, CA
    Current Employee - Anonymous Employee in Santa Monica, CA

    I have been working at Columbia Sussex full-time for less than a year

    Pros

    If you are a young person, it is a great way to get your foot in the door and get good experience.
    Because there is such high turnover there is a lot of room for growth.
    You can travel as a "task force" employee to their different properties.
    Great way to meet new people.
    There is very little oversight so if you are a manager you can run the department as you like.

    Cons

    For salaried managers you have to work unreal hours at below industry wage for almost any position.
    No employees will ever tell you they feel like they can get all their work done, because there just isn't enough time in the day for one individual to achieve what they are being asked to.
    There isn't a proper HR department to help employees with their problems.
    Because there is such high turnover, no one will be able to answer questions a person in their position should know. Most of the managers on the two properties I worked at had been there for less then a year when I started. Three banquet managers in 6 months? It is pretty ridiculous.
    I have only heard of 3 managers out of roughly 11 that have stated they think Columbia Sussex is a good company.
    A lot of employees state that they didn't receive any training for their position. You are expected to teach yourself how to do your job. Not training employees is apparently a great way for the company to save money.

    Advice to ManagementAdvice

    None. Columbia Sussex has a very straight forward business model that works if Salaried managers and hourly employees follow it.
    Salaried managers have to work hours that don't allow for a life outside of work. You really can't have a family or a social life if you work the time you are supposed to.
    Hourly employees are expected to work absolutely as hard as they can for below industry pay.
    My advice if you work for the company is to play by their rules, get some experience and then get out. Also, please make it a personal priority to train the person taking over for you! It is horrible to be thrown in a position of responsibility and have no idea how to do your job.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10.  

    Not a bad opportunity

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Front Desk Agent  in  Knoxville, TN
    Current Employee - Front Desk Agent in Knoxville, TN

    I have been working at Columbia Sussex full-time for more than a year

    Pros

    Good benefits
    Free stays earned
    Small company with lots of room for growth and promotion
    Internal promotion
    Competitive pay

    Cons

    They own quite a few older properties, which may have problems of their own.

    Recommends
    Neutral Outlook
    No opinion of CEO
  11.  

    Really Bad Company to Work For

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Richmond, VA
    Former Employee - Anonymous Employee in Richmond, VA

    I worked at Columbia Sussex full-time for more than 8 years

    Pros

    Good for young graduates don't get trapped for more than 2 years

    Cons

    Overworked with less that industry average pay

    Advice to ManagementAdvice

    Create a balance, bottom-line and employee happiness should be measured so employees don't become old and miserable in your company. If the employees aren't happy how can they truly make the guest happy. Most are overly stressed and broke by the time they retire.

    Doesn't Recommend
    Neutral Outlook

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