Comcast Reviews

Updated June 29, 2015
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3.2
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Recommend to a friend
Approve of CEO
Comcast Chairman and CEO Brian L. Roberts
Brian L. Roberts
70 Ratings

Pros
  • you get free cable and internet (in 172 reviews)

  • Other than free cable that goes out constantly nothing else really appeals to me (in 356 reviews)

Cons
  • It's as if the only idea they could think of was to hire retail managers with experience in customer service (in 153 reviews)

  • Work life balance is not important (in 46 reviews)

More Pros and Cons

164 Employee Reviews

Sort: Popular Rating Date
  1. Great Company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Financial Analyst in Atlanta, GA
    Current Employee - Financial Analyst in Atlanta, GA

    I have been working at Comcast full-time (Less than a year)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Laid back work environment. As long as you do your job, no one is looking over your shoulder and micromanaging.

    Cons

    Slightly below average pay. Poor communication from upper management.

    Advice to Management

    Better communication.


  2. Communication Technician

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Marietta, GA
    Current Employee - Anonymous Employee in Marietta, GA

    I have been working at Comcast full-time (More than 5 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Great benefit and cable package

    Cons

    Pay a little now on the payscale

    Advice to Management

    Be competitive with pay please


  3. Great company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - TELESALES Representative in Alpharetta, GA
    Former Employee - TELESALES Representative in Alpharetta, GA

    I worked at Comcast part-time (Less than a year)

    Pros

    Great benefits
    great work environment
    excellent training
    opportunity for growth

    Cons

    Pay for part time telesales employees


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  5. New Hire

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Comm Tech I in Atlanta, GA
    Current Employee - Comm Tech I in Atlanta, GA

    I have been working at Comcast full-time (Less than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Interesting work, competitive benefits, decent pay, excellent training and nice schedule (4-10 hr shifts).

    Cons

    Crawl spaces, bugs, working in the elements, and chaotic circumstances are possibilities in the field.

    Advice to Management

    Haven't been here long enough to know.


  6. Telesales Rep 1

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Agent in Decatur, GA
    Former Employee - Customer Service Agent in Decatur, GA

    I worked at Comcast (Less than a year)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    team work, the product, making goals, the money,the team members

    Cons

    customers that dont understand the product your selling


  7. customer service agent

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Agent in Atlanta, GA
    Current Employee - Customer Service Agent in Atlanta, GA

    I have been working at Comcast full-time (More than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    I have free time to spend with my family and do things personally for myself.

    Cons

    no downside to this company


  8. Business Account Executive

    Former Employee - Sales Representative in Atlanta, GA
    Former Employee - Sales Representative in Atlanta, GA

    I worked at Comcast full-time (More than 10 years)

    Pros

    I have 21 yrs of sales experience, to drive business growth and give clients a great experience of features benefits.

    Cons

    I have no downsides for working at any company.

    Advice to Management

    Continue to coach employees and give training class to keep employees aware of products.


  9. Great Place to Work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Headend Tech in Atlanta, GA
    Current Employee - Headend Tech in Atlanta, GA

    I have been working at Comcast

    Recommends
    Approves of CEO
    Recommends
    Approves of CEO

    Pros

    Great company and great benefits

    Cons

    Sometimes fast paced and under staffed

    Advice to Management

    None


  10. Rep 2, Telesales, Telemarketing

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Representative II, Telesales, Telemarketing in Alpharetta, GA
    Current Employee - Representative II, Telesales, Telemarketing in Alpharetta, GA

    I have been working at Comcast part-time (More than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Full Time Benefits for Part Time work. You make it out here based off your drive and skill.

    Cons

    Its not enough to support yourself. the average agent needs another job just to survive. unless you are one of the best.


  11. Working for Comcast

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Financial Analyst in Atlanta, GA
    Former Employee - Financial Analyst in Atlanta, GA

    I worked at Comcast (More than 3 years)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Large, well known company with pretty decent benefits.

    Cons

    Lack of opportunity for growth, not a lot of advanced training opportunities, the pay, and the company culture really started to shift in 2015. There is a lot more micromanaging going on.

    Advice to Management

    Really develop your employees by offering advanced training and grooming them for success.



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