Comcast Reviews in Centennial, CO

Updated July 24, 2014
Updated July 24, 2014
2,095 Reviews
3.1
2,095 Reviews
Rating Trends

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Comcast Chairman and CEO Brian L. Roberts
Brian L. Roberts
1,064 Ratings

Review Highlights

Pros
  • Great co-workers and wonderful benefits (free cable and internet) (in 140 reviews)

  • Benefits, Free cable/internet/phone (all the channels) - that's an immediate (in 318 reviews)


Cons
  • It is very apparent why Comcast is consistently in the bottom of customer service (in 130 reviews)

  • The nature of the business makes it hard for work-life balance to be created (in 39 reviews)

More Highlights

11 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1. 1 person found this helpful  

    Great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - CAE - IP Support Specialist  in  Centennial, CO
    Former Employee - CAE - IP Support Specialist in Centennial, CO

    I worked at Comcast full-time for more than 5 years

    Pros

    Great benefits, decent pay, great working environment

    Cons

    Shifts are horrible at first. FMLA/Short Term Leave insurance company isn't very good

    Advice to ManagementAdvice

    Better advancement opportunities

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Great Place to Work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - CAE III, Commercial Customer Service (Tech Support T1)  in  Centennial, CO
    Current Employee - CAE III, Commercial Customer Service (Tech Support T1) in Centennial, CO

    I have been working at Comcast full-time for less than a year

    Pros

    Good pay, benefits, discounted cable and quarterly bonuses. From what I was told this was a very good call center to work in.

    Cons

    If you don't like call centers don't apply. This was my first call center and I hated it. Took the job for the money but left because it was making my life miserable.

    Advice to ManagementAdvice

    Stop sending out reports about every single stat

    Recommends
    Positive Outlook
    No opinion of CEO
  3.  

    Data Center Engineer position

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Data Center Engineer  in  Centennial, CO
    Former Employee - Data Center Engineer in Centennial, CO

    I worked at Comcast full-time for more than 3 years

    Pros

    Great coworkers. Great values. Successful growing business.

    Cons

    They tend to treat people poorly. Terrible schedule for night shift workers. No flexibility even when new schedule is proposed.

    Advice to ManagementAdvice

    Don't hold double standards. Lead by example by being at work instead of out golfing. Show up to your 1 on 1s with your employees with a pen and paper ready to take notes and listen.

    Recommends
    Neutral Outlook
    Approves of CEO
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  5.  

    Quickly Expanding

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Business Sales and Retention Representative  in  Centennial, CO
    Former Employee - Business Sales and Retention Representative in Centennial, CO

    I worked at Comcast full-time for more than 3 years

    Pros

    Great work environment. Plenty of support

    Cons

    Because it is expanding so quickly, it may be difficult to adapt to the always changing procedures.

    Advice to ManagementAdvice

    Keep up the good work

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Exciting, never ending evolution of products.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Network Engineer  in  Centennial, CO
    Current Employee - Senior Network Engineer in Centennial, CO

    I have been working at Comcast full-time for more than 10 years

    Pros

    Great benefits, good people and fun at times.

    Cons

    Stressful, work off hours, management need people skills.

    Advice to ManagementAdvice

    Keep going, don't kill your people.

    Recommends
    Positive Outlook
    Approves of CEO
  7. 1 person found this helpful  

    Cheap Greedy company that puts profits above all else .. Don't wast your time!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Enterprise Technician  in  Centennial, CO
    Current Employee - Enterprise Technician in Centennial, CO

    I have been working at Comcast full-time for more than 5 years

    Pros

    Benefits are good but not enough to overlook the Con's

    Cons

    Company only cares about the "Optics" That is how it looks on paper and not weather it is good for the company or customers. There is an ever growing emphasis on numbers and metrics which have no real bearing on how the company is truly doing and are only designed to drive productivity at the cost of customer/ employee satisfaction. There is an utter lack of any type of legitimate effort to improve customer service and the same bad practices that have given Comcast their reputation has is now spreading thoroughly into the Business/Enterprise side of the house. Apathy should be the Comcast motto as it spreads from the top down with the absolute lack of caring from senior executives. Comcast puts profits above all else and continue to get worse year after year especially since the NBC Universal acquisition. If your considering employment with Comcast do yourself a favor and look elsewhere and save yourself a whole lot of stress and disappointment unless you like working for a company that discourages critical thinking, creativity , doing what is right for the customer etc... Comcast continues to get worse every year and I cant wait to get out. My only regret is that I have been dumb enough to stick around as long as I have... Avoid my mistake and don't even waste your time in the first place.

    Advice to ManagementAdvice

    Get a Clue! Comcast ranks in the top 5 works customer service company's year after year and are quickly developing the same poor reputation in the business /enterprise markets which are the only growth left in the business. Make an effort to make your employees and customers happy.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8. 1 person found this helpful  

    Necessary

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Partner Support Coordinator  in  Centennial, CO
    Former Employee - Partner Support Coordinator in Centennial, CO

    I worked at Comcast full-time for more than a year

    Pros

    Overtime was great, made some good relationships

    Cons

    Management was horrid and did little to help the growth of the company and employees

    Advice to ManagementAdvice

    Be nice and help others!

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  9.  

    About Comcast Business Class

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Business Sales Representative  in  Centennial, CO
    Former Employee - Business Sales Representative in Centennial, CO

    I worked at Comcast full-time for more than 3 years

    Pros

    The greatest part time job that you'll ever have, while at the same time getting Comcasts' premium products for close to nothing a month.

    Cons

    For starters as a Sales rep you have no control of the sales flow process. Speaking solely for the Business side, the chances of the products that you sell getting installed in there so called "footprint" that they heavily market too, MN, UT, CO, NM, OR,TX,WA, and NOR CA has only a 40% serviceability forcing you to sell for adjusted canceled orders and delays to install. This position is in no way able to support the amount of reps, 100 or so, that they have to be truly successful. Does not promote within keeping top reps in a state of limbo. Does not allow the ability to earn six figures, but with sales reps being the easiest creatures to "sale" to, recruitment managers and HR will tout it as a such. This is a true call center job, that dulls career minded, forward thinking, innovative creative people to become complacent in there abilities, and then made to feel that you're the problem. If you want a place to cool your heals while the job market picks back up this is a perfect way station to gather oneself until something better comes along.

    Advice to ManagementAdvice

    Its broke. Fix it!

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  10.  

    fast look up

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Tech II - Business  in  Centennial, CO
    Current Employee - Tech II - Business in Centennial, CO

    I have been working at Comcast full-time for more than 5 years

    Pros

    fast look up and includes multiple companies for consideration

    Cons

    skill level not included
    some of the postings are filled already

    Advice to ManagementAdvice

    include experience, types of work done and compare previous or current employment learned systems and skills to current applied position

    Recommends
    Neutral Outlook
    No opinion of CEO
  11.  

    tedious

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Business Sales Representative  in  Centennial, CO
    Current Employee - Business Sales Representative in Centennial, CO

    I have been working at Comcast

    Pros

    their benefits are the best ever

    Cons

    you are micromanaged, the job is boring, you have to clock in and out

    Approves of CEO

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