Comcast Reviews

Updated April 6, 2015
14 reviews filtered by
  • Centennial, CO
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3.3
14 Reviews
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Comcast Chairman and CEO Brian L. Roberts
Brian L. Roberts
8 Ratings

14 Employee Reviews

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  1. fair

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative in Centennial, CO
    Current Employee - Customer Service Representative in Centennial, CO

    I have been working at Comcast full-time (More than 3 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Benefits and strategic planning is excellent!

    Cons

    Repetitive, Long hours and far from my home,

    Advice to Management

    Ok

  2. Typical Corporate Business

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Small Business Technical Support in Centennial, CO
    Former Employee - Small Business Technical Support in Centennial, CO

    I worked at Comcast full-time (Less than a year)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    - Great pay! $17/hr entry level pay
    - Great Benefits; all major holidays off, dental/health, MAJOR service discounts, 2 week paid vacation after 90 days
    - Superb paid training (3 month total)

    Cons

    - Did not seem to put customer first (guilty until proven innocent)

  3. Helpful (4)

    Comcast Business Sales

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Business Account Executive in Centennial, CO
    Current Employee - Business Account Executive in Centennial, CO

    I have been working at Comcast full-time (More than 5 years)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Clean work environment. Benefits. Free coffee :)

    Cons

    Terrible management team. Incredibly hard to schedule vacation time. Commission takes a huge hit for taking time off. Constantly changing commission to benefit company by lowering commissions. Turn over in amazingly high. No consistency in the direction of the department. Day to day changes that only muddy the waters not improve them. 4 new directors of the department in 4 yrs doesn't help with any stability.

    Advice to Management

    Learn to manage by leading not pushing.

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  5. Helpful (1)

    Great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - CAE - IP Support Specialist in Centennial, CO
    Former Employee - CAE - IP Support Specialist in Centennial, CO

    I worked at Comcast full-time (More than 5 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great benefits, decent pay, great working environment

    Cons

    Shifts are horrible at first. FMLA/Short Term Leave insurance company isn't very good

    Advice to Management

    Better advancement opportunities

  6. Great Place to Work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - CAE III, Commercial Customer Service (Tech Support T1) in Centennial, CO
    Current Employee - CAE III, Commercial Customer Service (Tech Support T1) in Centennial, CO

    I have been working at Comcast full-time (Less than a year)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Good pay, benefits, discounted cable and quarterly bonuses. From what I was told this was a very good call center to work in.

    Cons

    If you don't like call centers don't apply. This was my first call center and I hated it. Took the job for the money but left because it was making my life miserable.

    Advice to Management

    Stop sending out reports about every single stat

  7. Data Center Engineer position

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Data Center Engineer in Centennial, CO
    Former Employee - Data Center Engineer in Centennial, CO

    I worked at Comcast full-time (More than 3 years)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Great coworkers. Great values. Successful growing business.

    Cons

    They tend to treat people poorly. Terrible schedule for night shift workers. No flexibility even when new schedule is proposed.

    Advice to Management

    Don't hold double standards. Lead by example by being at work instead of out golfing. Show up to your 1 on 1s with your employees with a pen and paper ready to take notes and listen.

  8. Quickly Expanding

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Business Sales and Retention Representative in Centennial, CO
    Former Employee - Business Sales and Retention Representative in Centennial, CO

    I worked at Comcast full-time (More than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great work environment. Plenty of support

    Cons

    Because it is expanding so quickly, it may be difficult to adapt to the always changing procedures.

    Advice to Management

    Keep up the good work

  9. Helpful (1)

    Cheap Greedy company that puts profits above all else .. Don't wast your time!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Enterprise Technician in Centennial, CO
    Current Employee - Enterprise Technician in Centennial, CO

    I have been working at Comcast full-time (More than 5 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Benefits are good but not enough to overlook the Con's

    Cons

    Company only cares about the "Optics" That is how it looks on paper and not weather it is good for the company or customers. There is an ever growing emphasis on numbers and metrics which have no real bearing on how the company is truly doing and are only designed to drive productivity at the cost of customer/ employee satisfaction. There is an utter lack of any type of legitimate effort to improve customer service and the same bad practices that have given Comcast their reputation has is now spreading thoroughly into the Business/Enterprise side of the house. Apathy should be the Comcast motto as it spreads from the top down with the absolute lack of caring from senior executives. Comcast puts profits above all else and continue to get worse year after year especially since the NBC Universal acquisition. If your considering employment with Comcast do yourself a favor and look elsewhere and save yourself a whole lot of stress and disappointment unless you like working for a company that discourages critical thinking, creativity , doing what is right for the customer etc... Comcast continues to get worse every year and I cant wait to get out. My only regret is that I have been dumb enough to stick around as long as I have... Avoid my mistake and don't even waste your time in the first place.

    Advice to Management

    Get a Clue! Comcast ranks in the top 5 works customer service company's year after year and are quickly developing the same poor reputation in the business /enterprise markets which are the only growth left in the business. Make an effort to make your employees and customers happy.

  10. Exciting, never ending evolution of products.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Network Engineer in Centennial, CO
    Current Employee - Senior Network Engineer in Centennial, CO

    I have been working at Comcast full-time (More than 10 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great benefits, good people and fun at times.

    Cons

    Stressful, work off hours, management need people skills.

    Advice to Management

    Keep going, don't kill your people.

  11. Helpful (1)

    Necessary

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Partner Support Coordinator in Centennial, CO
    Former Employee - Partner Support Coordinator in Centennial, CO

    I worked at Comcast full-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Overtime was great, made some good relationships

    Cons

    Management was horrid and did little to help the growth of the company and employees

    Advice to Management

    Be nice and help others!

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