Comcast
3.1 of 5 1,682 reviews
www.corporate.comcast.com Philadelphia, PA 5000+ Employees

Comcast Reviews

Updated Apr 20, 2014
All Employees Current Employees Only

3.1 1,682 reviews

                             

73% Approve of the CEO

Comcast Chairman and CEO Brian L. Roberts

Brian L. Roberts

(849 ratings)

56% of employees recommend this company to a friend
1,682 Employee Reviews
Relevance Date Rating
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Review Highlights

Pros:
  • "Great co-workers and wonderful benefits (free cable and internet)"
    in 128 reviews
  • "Benefits, Free cable/internet/phone (all the channels) - that's an immediate"
    in 292 reviews
Cons:
  • "It is very apparent why Comcast is consistently in the bottom of customer service"
    in 110 reviews
  • "Pay, work/life balance both are areas of improvement"
    in 32 reviews
  • Show more review highlights

Reviews

  • Culture & Values
         
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  • No Opinion of CEO

 

Wonderful place to start a career

CAE (Current Employee)

I have been working at Comcast full-time for more than 3 years

ProsGreat benefits, salary and ability to move up within the corporation

ConsVery stressful when you don't meet sales goals which are often not realistic.

Advice to Senior ManagementTake time to learn the seasons of cable There are times when it is super easy for people to sale and others where its not so much, but the seasons happen at the same time every year.

Yes, I would recommend this company to a friend

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Cutting edge of technology and always changing.

Comm Tech IV (Current Employee)
Minneapolis, MN

I have been working at Comcast full-time for more than 10 years

ProsGood benefits, three day weekends, free cable and always room to grow if you want to advance.

ConsMicro management, working a Saturday or Sunday every week.

Advice to Senior ManagementStop micro managing and let us do our job and serve the customer.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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great

Communications Technician (Current Employee)
Chicago, IL

I have been working at Comcast full-time for more than a year

Prosovertime and autonomy, work and life balance

Consweather, unwanted overtime, upper management

Advice to Senior Managementlisten to employees

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Good Company

Anonymous Employee (Former Employee)

I worked at Comcast full-time for more than a year

ProsProbably the best job I've had so far. Being a technician allowed me to be self driven to a degree and I got to interact with people from diverse backgrounds.

ConsI would say that sometimes equipment turnaround was high. This issue led to call backs that were treated as tech problems even though the faulty equipment was to blame.

Advice to Senior ManagementManagement did their best to help techs, so I can't think of anything at the moment.

Yes, I would recommend this company to a friend

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AMAZING company with great benefits and treat their employees like royalty!

Anonymous Employee (Current Employee)

I have been working at Comcast full-time

ProsBenefits, Pay, incentives and the opportunities to advance and move up with the company are endless!

ConsSometimes schedules are not too accommodating.

Advice to Senior ManagementKeep the opportunities coming!!!

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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A dynamic business with lots of opportunity and excellent perks

Anonymous Employee (Former Employee)

I worked at Comcast full-time for more than 10 years

ProsThe company is a very strong, successful competitor with multiple areas of growth. Cable companies are known for moving at the technological pace of molasses and while that can be an issue at Comcast they really are trying to stay up with the times and even leading in some areas. They are keenly aware of their competition. Working there is generally fun and offers a good work-life balance and decent opportunity for growth. They provide good cable and internet benefits to full-time employees, generous stock options, compensation, education support, and equipment enable you to do your job well.

ConsManagement does not always provide good leadership or transparency. It's easy to get lost in a sea of 100k+ employees, so you really have to work to make a name for yourself, which can be difficult for more introverted personalities. There is not always good product direction for technology employees, and an unusually high number of projects end up getting cancelled mid-stream or even right at launch time. Inter-department politics tend to detract from results, as groups sometimes get territorials instead of working for the larger good.

Advice to Senior ManagementContinue building a supportive, open daily working environment, and share more direction, insight, and opportunity with employees. See technology as the future of the company, not just a necessary evil.

Yes, I would recommend this company to a friend

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Good Company...

Anonymous Employee (Former Employee)

I worked at Comcast

ProsThe people were nice and the work was fairly easy.

ConsGeneral Management wasn't coordinated and mostly doing nothing

Advice to Senior ManagementDo something...

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It is difficult.

Customer Account Executive (Current Employee)
Indianapolis, IN

I have been working at Comcast full-time for less than a year

ProsThe work environment is very positive

ConsThe calls and the way we deal with customers is horrible

Advice to Senior ManagementApple has better customer service standards.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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Review

Anonymous Employee (Current Employee)

I have been working at Comcast full-time for more than 5 years

ProsLarge company with presence in most states.

ConsIts who you know not what you know at Comcast. Too many office politics.

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Supervisor

Supervisor (Current Employee)

I have been working at Comcast full-time

ProsI like the people I work with and the company is always looking forward.

ConsUnrealistic expectations on the Supervisors. Difficult to manage time when there is so much expected of you. Over the past several years, departments have been cut or eliminated and those job duties get pushed onto the Supervisors.

No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

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Glassdoor is your free inside look at Comcast reviews and ratings — including employee satisfaction and approval rating for Comcast CEO Brian L. Roberts. All 1,682 reviews posted anonymously by Comcast employees.