Comcast Reviews

Updated August 23, 2015
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3.4
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Comcast Chairman and CEO Brian L. Roberts
Brian L. Roberts
89 Ratings

Pros
  • you get free cable and internet (in 172 reviews)

  • Other than free cable that goes out constantly nothing else really appeals to me (in 356 reviews)

Cons
  • It's as if the only idea they could think of was to hire retail managers with experience in customer service (in 153 reviews)

  • Work life balance is not important (in 46 reviews)

More Pros and Cons

162 Employee Reviews

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  1. short review

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - CAE II in Denver, CO
    Current Employee - CAE II in Denver, CO
    Recommends
    Positive Outlook

    I have been working at Comcast full-time (More than a year)

    Pros

    work life balance - plenty of time off, benefits - more than just the usual health, dental, vision, etc., advancement - if you're willing to do a good job, put in your time and go after it career advancement is there.

    Cons

    reputation, you have to have a thick skin and deal with a lot of rumors and sometimes harassment. not so much the just the company, but other people


  2. Security

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Denver, CO
    Current Employee - Anonymous Employee in Denver, CO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great flexibility and great benefits and pay

    Cons

    Too much workload not enough staff

    Advice to Management

    hire more employees


  3. Helpful (1)

    Great Company, but Stressful

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Denver, CO
    Current Employee - Anonymous Employee in Denver, CO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Comcast full-time (More than 3 years)

    Pros

    Great People, Great Benefits, Great Pay & Awesome Atmosphere as a whole.

    Cons

    Lack of follow-through, Terrible Work-Life Balance - if you have a family, good luck unless you're in management.

    Advice to Management

    Schedules for Customer Service positions need to take into account families and a work-life balance. Fix the gaps in customer service. There are many, and talks of change - but it hasn't improved in several years.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Excellent Company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - General Manager in Denver, CO
    Former Employee - General Manager in Denver, CO
    Recommends
    Neutral Outlook

    Pros

    The management and leadership had vision and were extremely communicative. They were wonderful to work for and made us all feel as though we added value.

    Cons

    Difficult time through the transition of buying NBC from a Comcast perspective. The culture of NBC was so very different.

    Advice to Management

    Keep up the Comcast family mentality - it was great.


  6. Place to Grow

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Denver, CO
    Current Employee - Anonymous Employee in Denver, CO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Comcast full-time (More than 8 years)

    Pros

    Comcast is innovative, fast paced, and has a unique family feel despite its size. It is filled with great founders, leadership, peers, and is a great place to have a career.

    Cons

    It is a very fast paced and intense company which people either love or don't, the pace isn't for everyone.

    Advice to Management

    Keep up the great work and investments into improving the customer experience; making that our best product is the best way to secure meaningful longevity.


  7. Experience

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Tier Ll Technical Support in Denver, CO
    Current Employee - Tier Ll Technical Support in Denver, CO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great company, great management and benefits

    Cons

    Nothing bad that I can notice.

    Advice to Management

    Management are great


  8. Enjoy the work. Proper people/project management is everything

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Contractor - Anonymous Contractor in Englewood, CO
    Current Contractor - Anonymous Contractor in Englewood, CO
    Recommends
    Positive Outlook

    I have been working at Comcast as a contractor (Less than a year)

    Pros

    Freedom to get the job done the way I see fit. Innovation is key and doing it the correct way is not only encouraged, it's praised.

    Cons

    Disorganized; somewhat chaotic at times. Many teams going in different technical directions.

    Advice to Management

    Continue doing what you are doing. The team I work on is going in the right direction.


  9. Micro Management

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Denver, CO
    Current Employee - Anonymous Employee in Denver, CO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Comcast full-time (More than a year)

    Pros

    Complimentary cable and internet, pay is OK, benefits are good

    Cons

    Constant micro management, my call center has become a "sweatshop." A manager recently stated the great thing about a call center is that "we can micro manage everything."

    Advice to Management

    Companies that get unions, usually earn them. People like at least one weekend day off! Nano management is not a good thing and people don't like it.


  10. Decent Place to Work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - ENG II in Denver, CO
    Current Employee - ENG II in Denver, CO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Comcast full-time (Less than a year)

    Pros

    Solid stable company. Huge investment in technology (work on some of the best equipment). Well Above Average Benefits. Generous time off policy. National footprint. People know Comcast i.e. brandname.

    Cons

    Bureaucracy like any large corp. Lots of off-hour work (partially offset by shift diff in some cases). Average Compensation (expected to stay w the company for years to grow). Inflation adjusted raises.

    Advice to Management

    Revise compensation strategy to attract and retain top tech talent.


  11. Project Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Project Manager in Denver, CO
    Current Employee - Project Manager in Denver, CO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Comcast full-time (More than 5 years)

    Pros

    Comcast is fast-paced and energetic Great management tema

    Cons

    Sometimes it is too fast-aced - we end up with conflicting #1 priorities and confusion on the front line as a result. More investment needed in Customer Care tools.



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