Comcast

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  www.comcast.com

Comcast Reviews in Manchester, NH

Updated October 15, 2014
Updated October 15, 2014
2,264 Reviews
3.1
2,264 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Comcast Chairman and CEO Brian L. Roberts
Brian L. Roberts
1,153 Ratings

Review Highlights

Pros
  • The ONLY pro to working at Comcast is the super cheap cable and Internet (in 172 reviews)

  • You get free cable service and free internet service with reduced rates on equipment (in 356 reviews)


Cons
  • It is very apparent why Comcast is consistently in the bottom of customer service (in 153 reviews)

  • The nature of the business makes it hard for work-life balance to be created (in 46 reviews)

More Highlights

16 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Awesome!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Facilities Coordinator in Manchester, NH
    Current Employee - Facilities Coordinator in Manchester, NH

    I have been working at Comcast full-time (more than 5 years)

    Pros

    Team, Culture, Opportunity, Care, Support

    Cons

    I know I should be able to com up with something but right now, I just can't.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Solid Place

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Manager in Manchester, NH
    Former Employee - Sales Manager in Manchester, NH

    I worked at Comcast full-time (more than 3 years)

    Pros

    A company that doesn't let money stand in the way.

    Cons

    Large and very corporate don't always listen to the middle management people

    Advice to ManagementAdvice

    Listen to the people around you. You may be surprised at their information even if they aren't a VP

    Recommends
    Neutral Outlook
    Approves of CEO
  3.  

    Inbound sales

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Broadband Sales Professor in Manchester, NH
    Former Employee - Broadband Sales Professor in Manchester, NH

    I worked at Comcast full-time (more than an year)

    Pros

    Benefits package included discounted cable services

    Cons

    Supervisors should work on phones to keep informed

    Advice to ManagementAdvice

    promotions

    Recommends
    Neutral Outlook
    No opinion of CEO
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  5. 1 person found this helpful  

    Depends on location

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Director of Sales in Manchester, NH
    Current Employee - Director of Sales in Manchester, NH

    I have been working at Comcast full-time (more than 8 years)

    Pros

    Average compensation, Stock options were a great benefit as long as stock performs, especially for lifers. Depending on your SVP you may receive career development opportunities and support or you may be ignored all together if you are perceived as a future threat. Lots of politics, especially in the GBR area with people covering their foibles looking the other way lest they lose their job for showing some integrity. CHQ has done a better job of bringing in better talent and it shows in the company's recent performance. Great bennies.

    Cons

    The golden handcuffs lead to inaction and self-preservation. Bad reviews on employee survey leads to witch hunts instead of addressing the issues (excepting some SVPs has mentioned above).

    Advice to ManagementAdvice

    Division President needs to clean house and realize he is not surrounded by the best people and that those getting promoted or moved to other markets as promoted have not really contributed to the company more than hot air. Neil and Brian need to take a closer look at what is going on under their noses. They could trim the fat by trimming/replacing, inept, unqualified VPs and EDs.

    Positive Outlook
    Approves of CEO
  6.  

    I have worked at Comcast for 9 years

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Manager in Manchester, NH
    Current Employee - Sales Manager in Manchester, NH

    I have been working at Comcast full-time (more than 8 years)

    Pros

    Plenty of leadership training
    As long as you can navigate the political culture of a large corporation there is lots of opportunity to grow

    Cons

    Tools are outdated
    Processes are cumbersome
    Reporting is not timely

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Business Sales

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Business Service Representative in Manchester, NH
    Former Employee - Business Service Representative in Manchester, NH

    I worked at Comcast full-time (more than 3 years)

    Pros

    Free telecom services, decent salary, work/life balance

    Cons

    Starting hours, not the best management, internal processes

    Advice to ManagementAdvice

    Make departmental change fluid as opposed to dramatic shifts every 6 months.

    Recommends
    Neutral Outlook
    No opinion of CEO
  8. 1 person found this helpful  

    The overall support on the sales floor is lacking upon initial hire

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - OBSR in Manchester, NH
    Current Employee - OBSR in Manchester, NH

    I have been working at Comcast full-time (less than an year)

    Pros

    Many perks and it seems to be driven by moral and support.

    Cons

    Does not deliver on their promise to help mold and shape you into the employees they are looking for and many get lost in the shuffle. You truly become a number and have seen employees with numerous years of service be walked out after a bad month of sales.

    Advice to ManagementAdvice

    Pay closer attention to the Supervisors roles on the floor and ensure that ALL new employees get the same amount of attention especially when they have asked numerous time for assistance and not received it.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9. 1 person found this helpful  

    Excellent Company for a Long Career

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Executive Support Account Manager in Manchester, NH
    Current Employee - Executive Support Account Manager in Manchester, NH

    I have been working at Comcast full-time (more than 3 years)

    Pros

    Comcast has opportunity for its employees to do what they desire if they prepare for it. There are many programs available for employee quality of life.

    Cons

    I have yet to find anything that I would consider a negative attribute about Comcast. This is a company that cares about its clients and its employees.

    Advice to ManagementAdvice

    Keep on looking for ways to improve.

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Hi stress - good pay and benefits

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Representative in Manchester, NH
    Current Employee - Sales Representative in Manchester, NH

    I have been working at Comcast full-time (more than 3 years)

    Pros

    Excellent compensation and benefits package provided you can hit sales goals

    Cons

    Corporate environment, goals and metrics required change frequently

    Recommends
    Neutral Outlook
    Approves of CEO
  11.  

    Ok, all big corporations have there pros and cons

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Business Services Representative in Manchester, NH
    Current Employee - Business Services Representative in Manchester, NH

    I have been working at Comcast

    Pros

    Great benefits, time-off (which you will need, the job will drive you nuts)

    Cons

    Stressful, awful job, nothing gets fixed right

    Advice to ManagementAdvice

    - more to politicians and lobbyist. Comcast is a monopoly and they do everything they can to make more money. The pay ranges vary greatly. the person beside you hired after you could make $25 an hour doing your exact same job, where you make $18. there are a lot of unfair things- hiring new people Monday - friday while older employees who want a M-F are stuck working saturdays. when asked they say its a "system limitation"

    No opinion of CEO

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