Comcast
3.1 of 5 1,677 reviews
www.corporate.comcast.com Philadelphia, PA 5000+ Employees

Comcast Reviews

Updated Apr 17, 2014
All Employees Current Employees Only

3.1 1,677 reviews

                             

74% Approve of the CEO

Comcast Chairman and CEO Brian L. Roberts

Brian L. Roberts

(846 ratings)

56% of employees recommend this company to a friend
1,677 Employee Reviews
Relevance Date Rating
in

Review Highlights

Pros:
  • "Great co-workers and wonderful benefits (free cable and internet)"
    in 128 reviews
  • "Benefits, Free cable/internet/phone (all the channels) - that's an immediate"
    in 292 reviews
Cons:
  • "It is very apparent why Comcast is consistently in the bottom of customer service"
    in 110 reviews
  • "Pay, work/life balance both are areas of improvement"
    in 32 reviews
  • Show more review highlights

Reviews

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • Approves of CEO

3 people found this helpful  

Comcast

Anonymous Employee (Former Employee)

I worked at Comcast

ProsBenefit's are awesome - from healthcare to TV and internet service. Large Company, so movement is often available for those that are willing and able.

ConsVery top heavy organizational charts, leaving few to actually do the work. Slow to move forward on project's because so many need to approve and they are too far away from the actual work that is being done.

Advice to Senior ManagementTurning into the "bank" of Comcast - more VP title's do not encourage growth - it is slowing down the machine.

No, I would not recommend this company to a friend

Was this review helpful?
Yes | No
Add Employer Response Flag Review

 

Keeps you on your toes

Anonymous Employee (Current Employee)

I have been working at Comcast

ProsFast paced and always changing environment. This allows you to stay at the forefront of new technology. Pay is very good, very good benefits and more than ample time off.

ConsToo many members of lower management. This sometimes causes red tape and confusion when trying to do your job

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • Approves of CEO

 

Comcast Collections

Collections CAE (Current Employee)
Sandy, UT

I have been working at Comcast full-time for more than a year

ProsGood pay Good benifit long lunch

ConsFractured leadership. performance standards for the enitre building seem to change every 2 months.

Advice to Senior Managementkeep some solid statistics that allow agents the ability to grow into them and be proud of what they are working towards

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         

 

good place

Anonymous Employee (Former Employee)

I worked at Comcast full-time for more than 3 years

Prosgood company, training and pay

Conscould be better, but was still pretty good

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • Approves of CEO

 

Great and fun place to work and learn !!!!

Comm Tech III (Former Employee)
Miami, FL

I worked at Comcast full-time for more than 3 years

ProsI'm very satisfy with the time spend as a Comcast employee the company takes good care of their employees and it is a place with opportunity to grow personally I learned a lot of thing in the technology field which I'm applying today at my current job .

ConsSome dislikes when comes to certain individuals but can't be applied to the company in general. guess is something you'll have anywhere you go.

Advice to Senior Managementkeep working close with the employess

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • Approves of CEO

 

dsr

DSR Winback Representative (Current Employee)
Plymouth, MA

I have been working at Comcast full-time for less than a year

Prosgreat pay and benefits, people are great , freedom to make your schedule

Consno where to move up

Advice to Senior Managementenough meetings that serve no purpose.

Yes, I would recommend this company to a friend – I'm not optimistic about the outlook for this company

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • No Opinion of CEO

 

Ever changing world of Cable

CAE (Current Employee)
Boston, MA

I have been working at Comcast full-time

ProsIt is an ever changing world in the cable business and when you work for them you get first hand experience of their new services and products.

Consno job stability. sipme as that

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • Approves of CEO

 

Overall a Cool Job with Great Earning Potential

DSR Winback Representative (Current Employee)
Philadelphia, PA

I have been working at Comcast full-time for more than a year

ProsHours are flexible, you can make 6 figures, nice benefit package, base salary, amazing product and ultimately its like running your own business.

ConsDoor to door (especially this winter) can be absolutely brutal, Comcast's reputation, things change daily, market is pretty saturated and at time supervisor can micromanage.

Advice to Senior ManagementThey need to make sure that we aware when promotions change, give more support to agents who are struggling, try not to undermine the field reps with better promos through the internet and mailings and change the schedule back to Monday through Friday.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • Approves of CEO

 

Customer account executive

Anonymous Employee (Current Employee)

I have been working at Comcast

ProsThe job is super easy and it is REALLY what you make

ConsThere are alot of numbers to adhere too, and the sales ethics is... well, its getting better. ;/

Yes, I would recommend this company to a friend

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • No Opinion of CEO

 

Wonderful place to start a career

CAE (Current Employee)

I have been working at Comcast full-time for more than 3 years

ProsGreat benefits, salary and ability to move up within the corporation

ConsVery stressful when you don't meet sales goals which are often not realistic.

Advice to Senior ManagementTake time to learn the seasons of cable There are times when it is super easy for people to sale and others where its not so much, but the seasons happen at the same time every year.

Yes, I would recommend this company to a friend

Was this review helpful?
Yes | No
Add Employer Response Flag Review
RSS Feed Embed

Worked for Comcast? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.

Glassdoor is your free inside look at Comcast reviews and ratings — including employee satisfaction and approval rating for Comcast CEO Brian L. Roberts. All 1,677 reviews posted anonymously by Comcast employees.