Comcast Reviews

Updated September 19, 2014
Updated September 19, 2014
2,095 Reviews
3.1
2,095 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Comcast Chairman and CEO Brian L. Roberts
Brian L. Roberts
1,064 Ratings

Review Highlights

Pros
  • Great co-workers and wonderful benefits (free cable and internet) (in 140 reviews)

  • Benefits, Free cable/internet/phone (all the channels) - that's an immediate (in 318 reviews)


Cons
  • It is very apparent why Comcast is consistently in the bottom of customer service (in 130 reviews)

  • The nature of the business makes it hard for work-life balance to be created (in 39 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 2 people found this helpful  

    Great company to work at, still work in progress on customer experience

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Comcast

    Pros

    Collaborative, supportive work culture
    Exciting, growth-oriented company
    Lots of employee development opportunities

    Cons

    High work ethic required, not for faint of heart
    Leaders need to embrace a matrix organization in order to get things done
    Customer experience is still a major work in process

  2. 1 person found this helpful  

    Overall its a good job but has its cons. I wouldnt make it career.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Account Executive  in  Harrisburg, PA
    Current Employee - Customer Account Executive in Harrisburg, PA

    I have been working at Comcast full-time for more than a year

    Pros

    Great benefits, basically free tv/phone/internet, onsite gym & cafe, commission, incentives, 3 weeks of vacay days

    Cons

    Very metric driven, must meet sales #s!, irate customers, back to back calls, desired shifts are hard to get

    Advice to ManagementAdvice

    Realize that during the 8hrs of calls sales is just 1 part of the whole so dont let go of good agents who excell in other areas just because sales # not high

    Recommends
    Neutral Outlook
    Approves of CEO
  3. 2 people found this helpful  

    Pro-employee

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative  in  Miami, FL
    Current Employee - Customer Service Representative in Miami, FL

    I have been working at Comcast full-time for less than a year

    Pros

    This company takes care of their employees. Benefits are great. Salary is good and they guide you step by step to enhance your career.

    Cons

    You have to be ready and able to adapt on constantly changing policies and procedures.

    Advice to ManagementAdvice

    Please don't stop your generous support to all your employees.

    Recommends
    Positive Outlook
    Approves of CEO
  4. We want your feedback – Are these company reviews helpful to you?  Yes | No
  5.  

    Great company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Comcast full-time

    Pros

    Love that they realize you have a family and it's not all work

    Cons

    compensation - wish they would check the market and pay their front-line employees better or provide bigger bonuses.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    It has been an excellent 5 years so far.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Systems Engineer  in  Philadelphia, PA
    Current Employee - Systems Engineer in Philadelphia, PA

    I have been working at Comcast full-time for more than 5 years

    Pros

    You have the freedom to bring in good changes to your team/the company.

    Cons

    Frequent org changes which is disrupting the winning teams.

    Advice to ManagementAdvice

    Reduce the frequency of the org changes.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Good people, everyone works hard, odd culture

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Phila, PA
    Current Employee - Anonymous Employee in Phila, PA

    I have been working at Comcast as a contractor for less than a year

    Pros

    Great facilities, great people, good work/life balance, great views

    Cons

    Figuring out what management wants

    Recommends
    Positive Outlook
    No opinion of CEO
  8.  

    Comcast CIM - A fun place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Philadelphia, PA
    Former Employee - Anonymous Employee in Philadelphia, PA

    I worked at Comcast full-time for more than a year

    Pros

    Talented staff.
    Exposure to the latest technology.
    Dynamic portfolio of projects.
    Free Cable and Internet.
    Commuter benefit.

    Cons

    Pay could have been better.
    Philadelphia city wage tax.

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Business Account Executive

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - DC Metro Area
    Current Employee - DC Metro Area

    I have been working at Comcast full-time for more than 3 years

    Pros

    Great learning opportunities and conducive learning environment.

    Cons

    some time management can put traps to stop you from internal transfer. but supportive in performing the job and day to day task.

    Advice to ManagementAdvice

    please let people move around because sometime one can out do himself in different role than current position after business is a gamble in itself.

    Recommends
    Neutral Outlook
    Approves of CEO
  10. 1 person found this helpful  

    Great experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Comcast full-time

    Pros

    Benefits and i love the culture

    Cons

    schedule is sometimes challenging but i love it

    Advice to ManagementAdvice

    keep up the great job

    Recommends
    Approves of CEO
  11.  

    Review

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Comcast

    Pros

    I love working at Comcast. The benefits are great, the pay is fair, and the perks are a huge bonus.

    Cons

    I don't have too much to say bad. The biggest thing is the unknown. Since Comcast is a very large company in an ever evolving industry you never know what tomorrow will bring but that isn't always a bad thing.

    Recommends
    Positive Outlook
    Approves of CEO

Worked for Comcast? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.