Comcast Reviews

Updated October 30, 2014
Updated October 30, 2014
2,202 Reviews
3.1
2,202 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Comcast Chairman and CEO Brian L. Roberts
Brian L. Roberts
1,123 Ratings

Review Highlights

Pros
  • The ONLY pro to working at Comcast is the super cheap cable and Internet (in 164 reviews)

  • You get free cable service and free internet service with reduced rates on equipment (in 348 reviews)


Cons
  • It is very apparent why Comcast is consistently in the bottom of customer service (in 151 reviews)

  • The nature of the business makes it hard for work-life balance to be created (in 45 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Everything I could ask for, and more...

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Comcast

    Pros

    Great pay, excellent benefits, truely a company devoted to it's people!

    Cons

    Not much of a con (this is actually a good thing to be very honest), but I would have to say the amount of time it takes before some of the better positions become available. That being said, it speaks volumes for simple fact that why would anyone want to leave such a position for there to even be one available?

    Advice to ManagementAdvice

    Management can just keep doing what they're doing... I personally have no issues with the way things are ran where I'm at.

  2.  

    University Intern

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Comcast

    Pros

    If you are looking for a technology company on the East Coast this is a great choice.

    Cons

    The culture isn't super coherent and operations is not great.

    Recommends
    Approves of CEO
  3. 1 person found this helpful  

    Priority service representative

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - CAE Repair in White Marsh, MD
    Current Employee - CAE Repair in White Marsh, MD

    I have been working at Comcast full-time (more than 3 years)

    Pros

    The pay is not bad and the benefits are decent considering the job performed.

    Cons

    The people here could use a little more structure. You go from one manager to the next and your book seems to get turned upside down.

    Advice to ManagementAdvice

    If there was a way to be more structured and for example not charge one customer 3 times what another pays for the same service the job and also it's dedicated customers would have a much more suitable experience.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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  5. 4 people found this helpful  

    You get out what you put in.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Direct Sales Representative in Chicago, IL
    Former Employee - Direct Sales Representative in Chicago, IL

    I worked at Comcast full-time (more than an year)

    Pros

    Pay is fantastic in training, you receive $3k gross your first 3 paychecks. IF you hit your quota in sales you will continue to make great money. Big IF. Generous paid time off policy and not a bad atmosphere to work in. Generous benefits and perks, you get 22% off of your verizon bill and free premium cable and internet.

    Cons

    The problem I had, was that to be a top producer you have to do all of the things they tell you not to do. Everybody who continually has high sales does the things you are supposed to be fired for, they just don't get caught. Not only do they do it, management knows they are doing it!!! Unless it comes down from up top, middle management doesn't care because they get paid more for the production of their team. And then you stand up every Tuesday and applaud the people who are breaking all the rules. The hours suck, Tue-Sat 11-8. O yea, and if a customer cancels within 90 days, you get to pay comcast back every dime they paid you for a sale.

    Advice to ManagementAdvice

    If you want the employees to follow the rules, start holding supervisors and management somewhat accountable for the actions of their respective teams. Make the sales quota realistic and you might avoid the revolving door that is the 'highest paid channel' at Comcast.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  6. 1 person found this helpful  

    field engineer, communications technician 4

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Communications Technician IV in Union, NJ
    Former Employee - Communications Technician IV in Union, NJ

    I worked at Comcast full-time (more than 10 years)

    Pros

    solid and stable company, good benefits, incentive programs, hard , challenging but satisfying work .

    Cons

    all season outdoors work, very physically demanding, typical big cooperation cut backs on employee benefits

    Recommends
    Positive Outlook
    No opinion of CEO
  7. 1 person found this helpful  

    One of the worst jobs ever....even when I was a top-producer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative in Fife, WA
    Former Employee - Customer Service Representative in Fife, WA

    I worked at Comcast full-time (more than an year)

    Pros

    Good benefits and pay was good from 2008 to 2012

    Cons

    commission restructure every year. constantly raised metrics, making it harder to hit quotas.

    Recommends
    Neutral Outlook
    No opinion of CEO
  8.  

    Great company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Comm Tech IV in Houston, TX
    Current Employee - Comm Tech IV in Houston, TX

    I have been working at Comcast full-time (more than 10 years)

    Pros

    Great benefits, great work atmospere

    Cons

    over inforced policies in the wrong area of the business

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Comcast full-time (more than an year)

    Pros

    There is a great work, life balance offered

    Cons

    Base salaries can be a bit challenging.

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Great Place to Work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Project Manager in Atlanta, GA
    Current Employee - Project Manager in Atlanta, GA

    I have been working at Comcast full-time (more than 5 years)

    Pros

    Courtesy Services are great. Can get all of the services for less than 100.00 a month. This is a fantastic benefit.

    Cons

    Comcast is not known for their high salaries. People that are external to the company have a better chance of getting a salary more comparable industry.

    Advice to ManagementAdvice

    Please keep doing what you're doing to make employees feel like part of a team.

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Great Employee Benefits and a culture that promotes from within!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Comcast full-time

    Pros

    Competitive salary, benefits, and growth opportunities

    Cons

    The hours are long. Employees understand that they must stay in contact with each-other at all times.

    Advice to ManagementAdvice

    I would like to learn more opportunities regarding community service and/or initiatives that the company sponsors.

    Recommends
    No opinion of CEO

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