Comcast Reviews

Current Employee – been working at Comcast full-time for more than a year

Pros – The opportunity is there to make good money but it is difficult. Benefits are top notch. Great coworkers. A ton of time off.

Cons – They claim you can make 65,000 but im probably closer to only hitting 30,000. Hours can be a problem they want us to work from 10-8 five days a week. The everyday knocking wares on you mentally.

Advice to Senior Management – Adjust quotas for different areas. Help struggling employees.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

Former Employee – worked at Comcast full-time for more than 7 years

Pros – They have absolutely great benefits (free services, good insurance, discounted services with other providers), wide ranging shifts to choose from, solid training and provide tuition reimbursement. The large company offers a good mix of entry to mid career opportunities to move around.

Cons – Employees are treated like a number, unrealistic expectations, policies that do not protect employees, Change is constant and often at the detriment of employees. It is extremely difficult to move up in the company past a certain point because they hire so much externally at the director level and above which is sad since so many of those people were part of why other companies failed.

No, I would not recommend this company to a friend

Former Employee – worked at Comcast full-time for more than 7 years

Pros – Benefits are great including discounted services. Very good job stability (very very rare for any layoffs). Can be either a job for some or career for others.

Cons – Salaries across the board are low compared to similar positions. Thinking outside the box is great but difficult to get buy in from key personnel.

Advice to Senior Management – Be open to more ideas from frontline employees to be more efficient with processes that affect both internal and external customers

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Current Employee – been working at Comcast

Pros – Good work environment and easy to understand

Cons – No management and also not much room to grow

Former Employee – worked at Comcast full-time for more than 7 years

Pros – Comcast is investing in the future and truly focused on improving the customer experience. They are leading with the best new products and highest quality network. The addition of NBC Universal has been a great addition to their portfolio and the partnership with Verizon Wireless was a smart strategic move.

Cons – Due to the size of the company and the constantly changing organizational structure some highly talented resources are constrained from delivering the innovation they are capable of.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Former Employee – worked at Comcast full-time for more than 8 years

Pros – Benefits..Free Cable... People... Customers.... Perks

Cons – The work hours are the only CONS.

Former Employee – worked at Comcast

Pros – Good company, great pay, training is entertaining

Cons – One store manager from another location didnt like me from the beginning and went out of her way to get me terminated

Yes, I would recommend this company to a friend

Current Employee – been working at Comcast full-time

Pros – Good benefits, room for growth. Balance family and work

Cons – No real cons to share. Like my job

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Former Employee – worked at Comcast full-time for more than 10 years

Pros – Good benefits, challenging work, ability to learn new technologies.

Cons – Constant organizational and mgt. changes, never get to leave any process in place long enough to find out if it's working, upper-mgt. too far removed from day-to-day work, schedule dictates everything and quality suffers.

Advice to Senior Management – If you say you're going to empower your people, then you should do it.

Yes, I would recommend this company to a friend

Current Employee – been working at Comcast full-time for less than a year

Pros – great company as far as compensation (benefits and pay) good leadership

Cons – moderately high expectations and a harsh past (customer service and fluctuating monthly bills) to overcome. a constant challenge!!!!!!!!!!!!

Advice to Senior Management – re calibrate your structure for dsr sweep and mdu to give us a bit more fire power to wheel and deal to customers (better play options that are affordable!) harsh past to overcome is our biggest obstacle!!! give us a better chance to re bundle customers.

Yes, I would recommend this company to a friend