Glassdoor is your free inside look at Comcast reviews and ratings — including employee satisfaction and approval rating for Comcast CEO Brian L. Roberts. All 1,065 reviews posted anonymously by Comcast employees.
Comcast Reviews
75% of the CEO
Brian L. Roberts
“Ok job base pay needs to be higher.” /Reviews/Employee-Review-Comcast-RVW2665776.htm
Current Direct Sales Representative in Albuquerque, NM – New
Pros – The opportunity is there to make good money but it is difficult. Benefits are top notch. Great coworkers. A ton of time off.
Cons – They claim you can make 65,000 but im probably closer to only hitting 30,000. Hours can be a problem they want us to work from 10-8 five days a week. The everyday knocking wares on you mentally.
Advice to Senior Management – Adjust quotas for different areas. Help struggling employees.
2013-05-20 23:13 PDT
Helpful Review?
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No
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“One of the best companies that I've worked for” /Reviews/Employee-Review-Comcast-RVW2669789.htm
Current Team Lead in Alpharetta, GA – New
Pros – Great benefits and if you put in the work then the pay out is great! There are always new opportunities for advancement and you never know what person can help you get to the next level.
Cons – It takes awhile to go through the whole interviewing process.
2013-05-22 07:53 PDT
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No
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“Easy to get lost in the shuffle” /Reviews/Employee-Review-Comcast-RVW2624575.htm
Former Call Center Sales & Customer Service Supervisor in Oak Brook, IL
Pros – They have absolutely great benefits (free services, good insurance, discounted services with other providers), wide ranging shifts to choose from, solid training and provide tuition reimbursement. The large company offers a good mix of entry to mid career opportunities to move around.
Cons – Employees are treated like a number, unrealistic expectations, policies that do not protect employees, Change is constant and often at the detriment of employees. It is extremely difficult to move up in the company past a certain point because they hire so much externally at the director level and above which is sad since so many of those people were part of why other companies failed.
2013-05-06 12:29 PDT
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“Good Company” /Reviews/Employee-Review-Comcast-RVW2639900.htm
Former Employee – New
Pros – Benefits are great including discounted services. Very good job stability (very very rare for any layoffs). Can be either a job for some or career for others.
Cons – Salaries across the board are low compared to similar positions. Thinking outside the box is great but difficult to get buy in from key personnel.
Advice to Senior Management – Be open to more ideas from frontline employees to be more efficient with processes that affect both internal and external customers
2013-05-11 09:40 PDT
Helpful Review?
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No
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“Comcast sales posistion... sales sales” /Reviews/Employee-Review-Comcast-RVW2635829.htm
Current Employee – New
Pros – Good work environment and easy to understand
Cons – No management and also not much room to grow
2013-05-09 18:19 PDT
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No
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“Watch out for certain managers” /Reviews/Employee-Review-Comcast-RVW2633574.htm
Former Employee – New
Pros – Good company, great pay, training is entertaining
Cons – One store manager from another location didnt like me from the beginning and went out of her way to get me terminated
2013-05-09 05:47 PDT
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No
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“My experience at Comcast was great. I only planned on staying a few months but ended up staying 10 years.” /Reviews/Employee-Review-Comcast-RVW2659433.htm
Former Workforce Analyst in Atlanta, GA – New
Pros – Benefits..Free Cable... People... Customers.... Perks
Cons – The work hours are the only CONS.
2013-05-18 07:50 PDT
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No
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“The company has improved in both custom satisfaction and products over the last 5 years by hiring great leadership.” /Reviews/Employee-Review-Comcast-RVW2654098.htm
Former Engineer in Philadelphia, PA – New
Pros – Comcast is investing in the future and truly focused on improving the customer experience. They are leading with the best new products and highest quality network. The addition of NBC Universal has been a great addition to their portfolio and the partnership with Verizon Wireless was a smart strategic move.
Cons – Due to the size of the company and the constantly changing organizational structure some highly talented resources are constrained from delivering the innovation they are capable of.
2013-05-16 10:20 PDT
Helpful Review?
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No
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“Technician, work on major lines and outages” /Reviews/Employee-Review-Comcast-RVW2627230.htm
Current Employee
Pros – Good benefits, room for growth. Balance family and work
Cons – No real cons to share. Like my job
2013-05-07 09:58 PDT
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No
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“A State of Constant Transition” /Reviews/Employee-Review-Comcast-RVW2604192.htm
Former Software QA Engineer in Philadelphia, PA
Pros – Good benefits, challenging work, ability to learn new technologies.
Cons – Constant organizational and mgt. changes, never get to leave any process in place long enough to find out if it's working, upper-mgt. too far removed from day-to-day work, schedule dictates everything and quality suffers.
Advice to Senior Management – If you say you're going to empower your people, then you should do it.
2013-04-29 07:58 PDT
Helpful Review?
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No
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