Comcast Reviews

Updated March 30, 2015
2607 reviews filtered by
  • Any Location
  • Any Job Title
3.2
2,607 Reviews
Rating Trends
Recommend to a friend
Approve of CEO
Comcast Chairman and CEO Brian L. Roberts
Brian L. Roberts
1,327 Ratings

Pros
  • The ONLY pro to working at Comcast is the super cheap cable and Internet (in 172 reviews)

  • You get free cable service and free internet service with reduced rates on equipment (in 356 reviews)

Cons
  • It is very apparent why Comcast is consistently in the bottom of customer service (in 153 reviews)

  • The nature of the business makes it hard for work-life balance to be created (in 46 reviews)

More Pros and Cons

Employee Reviews

Sort: Popular Rating Date
  1. 10 people found this helpful

    Tons of Opportunity, in your Hands

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Marketing Manager in Philadelphia, PA
    Current Employee - Marketing Manager in Philadelphia, PA

    I have been working at Comcast full-time (more than 3 years)

    Pros

    Working at Comcast has given me the opportunity to develop myself; take the time to grow and learn, and that was really important to me during the time in my life when I joined the company. If you have the drive and ambition, there are a ton of ways in which you can grow into a leader if that's what you want to be. I took advantage of the continued education benefit and am finishing my masters degree now... I also joined a couple of the employee resource groups which offer seminars and networking events that support your professional profile. Listen, I'm not a total nerd. The point of my post is that this isn't a company you join and just stay stale within. They encourage your growth, but it's up to you to make it happen. Not only this - it's pretty exciting. We're busy and we have big jobs to do. My salary is in the top percentile for my industry but not only this, I again get the continued education (which is ~$6K/year) plus free cable/internet, top health care benefits and a truly balanced lifestyle - which is rarely the case within the Tech industry.

    Cons

    Telling people you work at Comcast triggers 2 typical responses: 1) A big hatred rant on customer service 2) A how do I get my foot in the door?

    The reputation of the company is difficult, but the style of the company is to stay humble - I've never seen the company defend themselves against the harmful and discrediting news that exists. I personally think they should defend themselves a little more - they are between a rock and a hard place in many instances of service. I personally experienced visiting someone's home where the issues they were having with their connection was due to a tree root growing into the cable lines which had been their for over 20 years. Things like that cannot be diagnosed over a phone call. It's hard work in the field for sure. Being a part of the corporate side sometimes we're too disconnected from what's happening on the frontline. So I think the size of the organization comes with its complications, but again if you're a working professional looking for an exciting, robust and sexy career, you can comfortably have it here.

    Recommends
    Positive Outlook
    Approves of CEO
  2. Great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Comcast full-time (more than a year)

    Pros

    Amazing benefits offered, great employee support.

    Cons

    Culture is not necessarily equal for phone/tech support as it is in other places of the company.

    Recommends
    Positive Outlook
    Approves of CEO
  3. Awesome company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Director in Philadelphia, PA
    Current Employee - Director in Philadelphia, PA

    I have been working at Comcast

    Pros

    Great experience, benefits, lots to learn, Lots of innovation going on

    Cons

    If you work in downtown be prepared for commute time

    Recommends
    Positive Outlook
    Approves of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. DSR-Direct Sales

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Comcast

    Pros

    Plenty of freedom, very competitive pay, awesome people always willing to help you succeed

    Cons

    none at the moment, new in position

    Advice to ManagementAdvice

    Continue to focus on the employees

    Recommends
    Positive Outlook
    Approves of CEO
  6. 1 person found this helpful

    Great Benefits and Opportunity. The Pros Out Way the Cons.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales in Miramar, FL
    Current Employee - Sales in Miramar, FL

    I have been working at Comcast full-time (more than a year)

    Pros

    401k Match
    Great health, dental & vision Benefits
    Variety of options when it comes to calling out of swapping your shift, so that it doesn't count against you.
    No cap on Commission
    (Usually) Unlimited Overtime

    Cons

    Constant Changes to Commission Pay Structure.
    Other Agents can cancel/steal your sale. Have to manage all of your orders.
    As an Agent, you don't feel much job security. The simplest mistake can get you promoted back to a customer.

    Recommends
    Positive Outlook
    Approves of CEO
  7. I've enjoyed my tenure at Comcast and have grown substantially in my professional abilities.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Corporate Recruiter in Nottingham, MD
    Current Employee - Corporate Recruiter in Nottingham, MD

    I have been working at Comcast

    Pros

    I've worked at Comcast for 13 years it is a great company to work for, the benefits are fantastic. It has been my privileged to work with some of the best most talented recruiters in the business.

    Cons

    Unfortunately I’ve grown as much as I can at Comcast as a recruiter.

    Advice to ManagementAdvice

    I love working here at Comcast but the department and position I'm currently in does not offer me any opportunities for advancement.

    Recommends
    Positive Outlook
    Approves of CEO
  8. Best experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Comcast

    Pros

    People, Culture and the ability to help solve problems

    Cons

    Have to build out network

    Advice to ManagementAdvice

    Keep it going!

    Recommends
    Positive Outlook
    Approves of CEO
  9. Not bad

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Comcast

    Pros

    great benefits and contests for employees

    Cons

    Over work techs
    seems as if they always overbooked appointments

  10. Amazing benefits, great pay, amazing co workers, and so many incentives to do well.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - CAE III Retention
    Former Employee - CAE III Retention

    I worked at Comcast full-time (more than a year)

    Pros

    Incentives, chance to progress and make more, benefits are amazing!

    Cons

    Hard to breakdown pay scale for what actually paid out on piece by piece.

    Recommends
    Positive Outlook
    No opinion of CEO
  11. Comcast comm tech

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Comcast

    Pros

    Concerned about its employee great training

    Cons

    Compensation benefits very expensive

    Recommends
    Positive Outlook

Work at Comcast? Share Your Experiences

Comcast

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.