Comcast

  www.comcast.com
  www.comcast.com

Comcast Reviews

Updated November 22, 2014
Updated November 22, 2014
2,256 Reviews
3.1
2,256 Reviews
Rating Trends

Recommend to a friend
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Comcast Chairman and CEO Brian L. Roberts
Brian L. Roberts
1,151 Ratings

Review Highlights

Pros
  • The ONLY pro to working at Comcast is the super cheap cable and Internet (in 164 reviews)

  • You get free cable service and free internet service with reduced rates on equipment (in 348 reviews)


Cons
  • It is very apparent why Comcast is consistently in the bottom of customer service (in 151 reviews)

  • The nature of the business makes it hard for work-life balance to be created (in 45 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 6 people found this helpful  

    Everything I could ask for, and more...

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Comcast

    Pros

    Great pay, excellent benefits, truely a company devoted to it's people!

    Cons

    Not much of a con (this is actually a good thing to be very honest), but I would have to say the amount of time it takes before some of the better positions become available. That being said, it speaks volumes for simple fact that why would anyone want to leave such a position for there to even be one available?

    Advice to ManagementAdvice

    Management can just keep doing what they're doing... I personally have no issues with the way things are ran where I'm at.

  2. 1 person found this helpful  

    Great company to work for, fair pay, and great benefits with 28 days off immediately.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Direct Sales - Winback in Pittsburgh, PA
    Current Employee - Direct Sales - Winback in Pittsburgh, PA

    I have been working at Comcast full-time (more than an year)

    Pros

    Days off, benefits, freedom, pay, free services

    Cons

    Diss connect between departments, lack of promotional material, complicated pay plan

    Advice to ManagementAdvice

    Pay supervisors better because they determine weather a team will succeed or not.

    Recommends
    Positive Outlook
    No opinion of CEO
  3.  

    very good and productive

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Marketing Director in Denver, CO
    Current Employee - Marketing Director in Denver, CO

    I have been working at Comcast full-time (more than 5 years)

    Pros

    great team, company culture, pro development and forward thinking. Management is great. Innovation. values diversity.

    Cons

    size and sometime slow. Too much management layers.

    Advice to ManagementAdvice

    Listen to employees for better ideas

    Recommends
    Positive Outlook
    Approves of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Direct Sales - Winback in Lake Zurich, IL
    Former Employee - Direct Sales - Winback in Lake Zurich, IL

    I worked at Comcast full-time (more than an year)

    Pros

    One of the benefits is free Comcast service (internet, phone, and cable). The service is excellent.

    Cons

    Working outdoors during the cold winter, and dark evenings. People hate to open their doors during the winter, or during rainy days. There are times when you will meet are creepy people, or irate.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    You're given all the tools for success but you have to put in work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Business Retention Representative in Denver, CO
    Former Employee - Business Retention Representative in Denver, CO

    I worked at Comcast full-time (more than an year)

    Pros

    Great benefits, room for advancement, you control your income-work hard & make lots of money

    Cons

    Working with unmotivated people who are just warming up a chair, depend on other departments to complete your job & they're not always as enthusiastic about company as you are

    Advice to ManagementAdvice

    Keep employees motivated & be consistent with policies throughout all departments.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Great place to advance.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Account Executive in Voorhees, NJ
    Former Employee - Customer Account Executive in Voorhees, NJ

    I worked at Comcast full-time (more than 10 years)

    Pros

    Free cable, discount on equipment. Has great health benefits, vacation days, 401k. Advancement from within before open to public. Everyone is very helpful to new employees.

    Cons

    Very hard to navigate the application process, for such an advanced company you would think the application process would be easier. A lot to learn in a short time when starting.

    Recommends
    Positive Outlook
    No opinion of CEO
  8.  

    Great Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative in Jacksonville, FL
    Current Employee - Customer Service Representative in Jacksonville, FL

    I have been working at Comcast full-time (more than an year)

    Pros

    I enjoy my job, i guess it just depends on what position you get

    Cons

    None at all for me. I enjoy my position.

    Advice to ManagementAdvice

    Great job

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Great place, So much room for advancement, amazing benefits.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Communications Technician
    Current Employee - Communications Technician

    I have been working at Comcast full-time (less than an year)

    Pros

    You work 4 days on 3 days off consecutively, which is great. Started off with great benefits, virtually free cable and internet, also they meet you 4.5% on 401k and 15% off Comcast stock.

    Cons

    Its a little difficult working outside in the Chicago winters, but its manageable.

    Advice to ManagementAdvice

    Praise your employees when they are doing things right, and don't criticize harshly but express constructive criticism.

    Recommends
    Approves of CEO
  10.  

    Great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Comcast full-time (more than 5 years)

    Pros

    friendly place to work. great career advancement

    Cons

    i can't really think of any

    Recommends
    Positive Outlook
    Approves of CEO
  11. 1 person found this helpful  

    Great job, great people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Service Coordinator in Greenwood Village, Arapahoe, CO
    Current Employee - Service Coordinator in Greenwood Village, Arapahoe, CO

    I have been working at Comcast full-time (more than an year)

    Pros

    Okay pay, lots of room to move around. Typical call center job but with better people and more developed sups.

    Cons

    call center job. back to back calls, training is not helpful.

    Recommends
    Approves of CEO

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