Comcast

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Comcast Reviews

Updated August 17, 2014
Updated August 17, 2014
2,075 Reviews

3.1
2,075 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Comcast Chairman and CEO Brian L. Roberts
Brian L. Roberts
1,056 Ratings

Review Highlights

Pros
  • Great co-workers and wonderful benefits (free cable and internet) (in 140 reviews)

  • Benefits, Free cable/internet/phone (all the channels) - that's an immediate (in 318 reviews)


Cons
  • It is very apparent why Comcast is consistently in the bottom of customer service (in 130 reviews)

  • The nature of the business makes it hard for work-life balance to be created (in 39 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 1 person found this helpful  

    Seriously a great place to work...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Comcast has treated me very well over the years I've been working there so far. The opportunity for advancement is definitely there for people who want to grow, and the size of the company allows for movement between business units, or even regions of the country.

    Cons

    Comcast has a very, very driven culture. Like many companies, however, this really is a product of the times and the competition for customers; in every case where a person might think "it'll slow down sooner or later", it doesn't.

    Advice to ManagementAdvice

    Comcast is the first and only company that I've ever worked for that I trusted the motives and actions of the senior-most management (CEO, CFO, etc.) implicitly. The company has done so well in the scope of my tenure, and it is a very cool place to work. Keep up the good work.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Great Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Tech Supervisor  in  Baltimore, MD
    Current Employee - Tech Supervisor in Baltimore, MD

    Pros

    Benefits, flexibility, opportunity, stability, innovation

    Cons

    24x7 business,nights, weekends, holidays have to be supported. Industry not company issue

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Comcast is a great company to work for.

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Great benefits, flexibility, and lots of incentives.

    Cons

    They lack a clear structure for advancement within the company.

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  5.  

    Comcast is a Great place to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Comm Tech IV  in  Richmond, VA
    Current Employee - Comm Tech IV in Richmond, VA

    Pros

    You are pretty much your own boss, with people always backing you

    Cons

    The places and weather conditions you work in.

    Advice to ManagementAdvice

    N/A

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Good Company to grow a career

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Biggest employer in Philadelphia.
    Good products.
    Friendly coworkers

    Cons

    Compensation could be more competitive.
    Watch out for layoffs at the end of the year

    Recommends
    Positive Outlook
    No opinion of CEO
  7.  

    Great Company

    Current Employee - Direct Sales Representative  in  Seattle, WA
    Current Employee - Direct Sales Representative in Seattle, WA

    Pros

    Looking for a solid career with benefits Comcast has it all. On top of that, plenty of perks and bonuses.

    Cons

    Company needs to put more effort into customer service.

    Advice to ManagementAdvice

    Focus on utilizing each employees skills to its fullest.

    Recommends
    Neutral Outlook
    Approves of CEO
  8.  

    business

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    benefits are abundant and generous

    Cons

    the pay could definitely be better

  9.  

    I have enjoyed working for Comcast for the majority of my tenure.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Regional Sales Manager  in  Springfield, MA
    Current Employee - Regional Sales Manager in Springfield, MA

    Pros

    Comcast has good benefits, flexible work schedule, opportunity to promote from within and generally speaking, good leaders. Our products are something I can stand behind and the leadership training is decent.

    Cons

    Comcast is so big that some processes are overly complex and halt productivity. There is some complacency around the need to improve poor processes in a timely manner. Occasionally leaders lack the creativity needed to get things done and customer service needs work now!

    Advice to ManagementAdvice

    Consider how much Comcast is paying to higher level employees to do tasks such as reporting and administrative tasks. This is a waste of time and talent. Hire enough support.

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    I totally enjoyed working for Comcast!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  San Jose, CA
    Former Employee - Anonymous Employee in San Jose, CA

    Pros

    I had the best AVP at the time I was working there. Very down to earth

    Cons

    sometimes there were politics

    Advice to ManagementAdvice

    be consistent

    Recommends
    Neutral Outlook
  11. 1 person found this helpful  

    Great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - CAE - IP Support Specialist  in  Centennial, CO
    Former Employee - CAE - IP Support Specialist in Centennial, CO

    Pros

    Great benefits, decent pay, great working environment

    Cons

    Shifts are horrible at first. FMLA/Short Term Leave insurance company isn't very good

    Advice to ManagementAdvice

    Better advancement opportunities

    Recommends
    Positive Outlook
    Approves of CEO

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