Comcast Reviews

Updated June 3, 2015
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3.9
Rating Trends
Recommend to a friend
Approve of CEO
Comcast Chairman and CEO Brian L. Roberts
Brian L. Roberts
8 Ratings

Pros
  • you get free cable and internet (in 172 reviews)

  • Other than free cable that goes out constantly nothing else really appeals to me (in 356 reviews)

Cons
  • It's as if the only idea they could think of was to hire retail managers with experience in customer service (in 153 reviews)

  • Work life balance is not important (in 46 reviews)

More Pros and Cons

27 Employee Reviews

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  1. CAE

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - CAE in Seattle, WA
    Current Employee - CAE in Seattle, WA

    I have been working at Comcast full-time (More than 8 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Some of the smartest and customer focus individuals you could ask to work with. Good benefits

    Cons

    Supervisors are phony and pretend to care,yet talk behind your back.

    Advice to Management

    See above,don't let this conitue


  2. Helpful (1)

    Csc

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Anonymous Employee in Seattle, WA
    Current Employee - Anonymous Employee in Seattle, WA

    I have been working at Comcast

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    Nothing really except the work team

    Cons

    Everything especially the customers attitude

    Advice to Management

    Better pay


  3. Helpful (1)

    Most professional and employee focus job I've ever had.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Seattle, WA
    Current Employee - Customer Service Representative in Seattle, WA

    I have been working at Comcast full-time (Less than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Fun Environment, Great benefits, Great Training.

    Cons

    I havent found any so far.

    Advice to Management

    Keep up the great work!


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (1)

    Inbound Sales Supervisor

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Inbound Sales Supervisor in Seattle, WA
    Current Employee - Inbound Sales Supervisor in Seattle, WA

    I have been working at Comcast (More than 5 years)

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    Great benefits, friendly atmosphere, nice perks, being on leadership allow many different opportunities

    Cons

    Needs to be more transparent, for the work we do grossly underpaid. Structure and consistency is missing with the lack of corrective action available to remove lackluster talent and keep top notch taletny


  6. Great career, great perks

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Communications Technician III in Seattle, WA
    Current Employee - Communications Technician III in Seattle, WA

    I have been working at Comcast

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    awesome benefits, company vehicle, fast promotions, lots of opportunities to grow with the company.

    Cons

    Performance reviews are based on metrics that are often out of the techs control. Low pay when you take into account the dangers of the job. Often working very close to high voltage on power poles. No hazard pay.

    Advice to Management

    I would like to see a pay differential for working on saturday or sunday.


  7. The nation's largest cable provider with cutting edge technology for homes and businesses. One of the best ISP's today.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Representative in Seattle, WA
    Former Employee - Sales Representative in Seattle, WA

    I worked at Comcast (More than 10 years)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    The company has many opportunities to promote, transfer and growth from within. I experienced over 5 positions in 12 years work.

    Cons

    The company has had to make major structural changes that caused many to lose their job or move out of state to keep their position.

    Advice to Management

    Continue to develop your people to promote from within.


  8. Sr. Director

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Director Plannng Design & Construction in Seattle, WA
    Former Employee - Senior Director Plannng Design & Construction in Seattle, WA

    I worked at Comcast full-time (More than 10 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    The company wants to help you be the best you can.

    Cons

    The culture is shifting which while not a bad thing must be acknowledged when the past culture was so strong. Corporate must be more willing to dictate standards and processes across the enterprise more intently.

    Advice to Management

    When the focus is on what "we" do well rather than were we need to improve the moral and willingness to work harder drive better results. Realize you may have conflicting objectives between finance and sales that leaves those in the middle little opportunity to feel satisfaction in their role.


  9. Helpful (1)

    Met at lot of great people, job was very difficult and had its up and downs.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Direct Sales Representative in Seattle, WA
    Former Employee - Direct Sales Representative in Seattle, WA

    I worked at Comcast full-time (More than a year)

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    Pros

    Great pay, also paid for mileage, coworkers.

    Cons

    Knocking door to door during the winter, schedule was 11-8 M-F and depending where driving from sometimes would not get home until 9. Constantly being micromanaged.


  10. Helpful (2)

    Endless Interviews

    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    • Senior Management
    Former Employee - Enterprise Account Executive in Seattle, WA
    Former Employee - Enterprise Account Executive in Seattle, WA

    I worked at Comcast

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    Pros

    Benefits are great. Decent Pay

    Cons

    Micro Mgmt, Lies lies and more lies

    Advice to Management

    Get a clue and treat people like they are human


  11. Helpful (2)

    Great company with nice perks and great environment

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Direct Sales Representative in Seattle, WA
    Current Employee - Direct Sales Representative in Seattle, WA

    I have been working at Comcast full-time (More than 3 years)

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    Highly Compensated Sales Commissions
    Discounted Personal Services & Corporate Discounts
    Excellent Mileage Reimbursement
    Standard Benefits
    A Huge Amount of Flexibility in Outside Sales
    Very Laid Back Culture

    Cons

    Lack of communication between departments
    Little opportunity for advancement
    Completion of sales is nearly out of your control
    Company continuously releases software/hardware changes that often times hinders production
    Customer service for hostile personalities

    Advice to Management

    Influence better communication between departments and deliver more time manageable training that is not slowing production from front line.



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