Glassdoor is your free inside look at Comcast Spotlight reviews and ratings — including employee satisfaction and approval rating for Comcast Spotlight CEO Charlie Thurston. All 60 reviews posted anonymously by Comcast Spotlight employees.
68% of the CEO
Charlie Thurston
I have been working at Comcast Spotlight full-time for more than a year
Pros – Training, Comcast hires smart talented people, benefits package is best Ever with several choices to meet your family needs, extremely discounted cable, enviroment and culture is about growing and personal development, work - life balance, pay is solid, many bonuses, perks, stock options, 401k, goes on and on.
Cons – Process can move slow, systems need to grow internally at a faster rate.
Advice to Senior Management – Keep up the great work and working with employees
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2013-06-08 11:43 PDT
I have been working at Comcast Spotlight
Pros – Benefits, Friendly co-workers, flexibility, nice environment
Cons – Pay is a little lower
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2013-06-03 09:16 PDT
I have been working at Comcast Spotlight full-time for more than a year
Pros – The environment is well suited for people who have ambitions and want to learn.
They pay is competitive and the opportunity to advance is more present than in other departments.
Hard work and commitment to the job is noticed and rewarded.
The benefits of working for Comcast are impressive: free cable, corporate discounts on things like cars and cell phone bills, 401k matching, stock discounts, vacation and sick time, paid holidays, great health, dental and vision insurance.
Management stresses a healthy work/life balance and respects it.
Cons – Spotlight is competitive and full of talented people. If you want to achieve something you need to be committed, talented and driven. It can happen, but only if you work for it.
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2013-04-26 20:19 PDT
I have been working at Comcast Spotlight full-time for more than 10 years
Pros – Big company with all the benefits
Cons – So bottom line driven with all the benefits going only to the top in your division and local management teams that all else is lost . Any hope that your own productivity will lead to growth and advancement will be quickly dashed - the results will only benefit the top national, regional and local management. They hide behind the 'we must change and adapt' principle to the point where the only thing that will likely change is you - being out of a job or minimized - while the changers benefit.
Advice to Senior Management – Giving advice would be futile.
No, I would not recommend this company to a friend
2013-04-25 13:58 PDT
I have been working at Comcast Spotlight full-time for more than a year
Pros – Flexible, professional but fun work environment. The company is committed to their employees' work life balance. Great benefits.
Cons – The hours can be long and the performance standards are difficult to maintain. The base salary is very low.
Advice to Senior Management – Increase the base salary and have qualified customers established for new Account Executives to manage while they fill their pipeline.
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2013-03-27 11:34 PDT
I worked at Comcast Spotlight full-time for more than a year
Pros – Big mother company. Great benefits.
Cons – Spotlight have some issues in some of the smaller markets.
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2013-02-21 12:55 PST
I have been working at Comcast Spotlight full-time for more than 7 years
Pros – Great co-workers and great a recognizing successes
Cons – Not the best company to work for. The real money makers are located in corporate office.
No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company
2013-04-02 15:07 PDT
1 person found this helpful
I have been working at Comcast Spotlight full-time for more than a year
Pros – Great benefits (event tickets, contests, discounts, free cable)
Local office, Fortune 50 company
Decent training for new reps
Sales Assistants are great
Good office comaraderie (not much lead stealing)
Cons – Unfair to commissioned sales reps--the more you succeed, the more you are punished with lower commission and higher quota.
Keeps the hard-working rep's commission when a client pays late. Yep, the company keeps the rep's commission for themselves!
Complaints about lack of selling time go dismissed. Honestly, so much data entry to enable them to fire you whenever while maintaining account records eats up 70% of the work time.
HR is not there for employees, it's there for management and it is filled with lack of support and lack of personalization.
LOTS of micro-managing.
Advice to Senior Management – Hiring young, inexperienced sales reps will only take you so far. At this point, your reputation for undervaluing and underappreciating seasoned reps is preceeding you (as shown by many of the reviews here) and will continue to keep turnover rolling every 2 years and Spotlight's value low to the most talented reps. You will lose from doing this. It may take time, but you will lose market share, subscribers and top talent.
No, I would not recommend this company to a friend
2013-03-14 18:27 PDT
I worked at Comcast Spotlight full-time for more than 10 years
Pros – Great people to work with on the support level, discounted cable, free time to start other businesses
Cons – Racism, blatant nepotism, no opportunity for advancement without help from your manager, pay for parking daily, management lacked minorities, what have you done for me today attitude, judgement of your personal life, give surveys about company but don't listen to the advice, employees free to talk about other employees and decisions are made based on these conversations, awards are based on who you know and not what you have accomplished with the company, dated style of dress, management takes personal attacks against you for no reason
Advice to Senior Management – Hire some minorities to manage, listen to employees when they speak, stop the political makeovers
No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company
2013-01-31 13:51 PST
I have been working at Comcast Spotlight full-time for more than 10 years
Pros – products are great, benefits are among the best, compensation is fine, company is stable
Cons – Senior leadership at division is only focused on themselves, all the good leaders were forced out, you can't share, lots of layoffs, management hires best friends to run things, you are punished if you share an opinion
Advice to Senior Management – we have all given advice to management to no avail. corporate knows what goes in but tums the other way
No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company
2013-01-16 15:14 PST
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