Comerica Reviews
Updated Feb 8, 2012 – Reviews are posted anonymously by employees.
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Company Rating Based on 67 ratings Employees say it's "OK" |
CEO Rating
Based on 34 ratings
Chairman, President, and CEO, Comerica Incorporated and Comerica Bank |
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Pros
Good employees and culture within the company. Company not too large and it still retains the feel of a smaller employer
Cons
Culture promotes incompetence between departments to a certain extent. Also company far too slow with upgrading technology and is generally a follower in the field, not a leader
Pros
I needed a job. I just graduated from college and I thought it would be a great place to get my foot in the door for other opportunities. It's a job. That's the benefit.
Cons
The pay is low and the promotions are non-existent. I am not motivated. The job is strictly administrative work.
Advice to Senior Management
Promote when you see that an employee is worth promoting not after 2 and 3 years.
Pros
Name recognition
Work experience
Benefits are OK
Resume builder
Job stability
If you are open to relocation then you will have more opportunity available to you
Cons
very political
In the move to texas they kept the "B" players. The A players knew better.
They have no clue about employee engagement, employee development and diversity.
Advice to Senior Management
Pay attention and care about the Michigan employees. develop a strategy for the region and bring on board some younger smart leaders.
Pros
if you are a self-starter, independent, this could be a good opportunity for you.
Cons
you will not get support or training.
Pros
Great team work, excellent training, supportive in banking center management, advancement opportunities are present, diverse setting, experience other parts of bank through collaborative efforts.
Cons
Extremely overworked, regional management is detached from the banking center level, frequently very short staffed, having to meet goals set for personal banker while sometimes also acting as a teller for significant portions of the work week.
Advice to Senior Management
The retail portion of the bank is viewed as a liability by upper management. Other banks look at the retail outlets as opportunities for new business and growth. By being reactive instead of proactive, Comerica is quietly suggesting that customers take their business to other banks that are more capable of meeting their customer's needs. There are many instances where a banking center can be so extremely busy that customers turn around and walk out the door immediately upon entering-knowing they may have to wait a very long time to be helped-this is not due to workplace inefficiency but lack of appropriate staffing levels. Personal Bankers should be held to much higher standards and banking centers can become major business conduits instead of liabilities on the balance sheet.
Pros
Great environment
Quick Confilict mitigation procedures
Cons
Low-end technology
Too conservative for the changing world
No programs for part-timers
Very hard to move up within the company (very limited)
Advice to Senior Management
More interactive employee programs would motivate them to be better at selling products.
Pros
work life balance and training
Cons
salaries seem to be just under the industry norm but the work life balance well mitigates the salary.
Pros
Company take care of their employees. There is also room for advancement.
Cons
Branches were frequently short staffed.
Advice to Senior Management
Staff branches with more employees
Pros
flexibility and room to learn and tune your sales skills.
Cons
outdated tech and products. micro managed process of sales.
Advice to Senior Management
Better products on retail side. Good service will only go so far.
Pros
Great coworkers, both in team and out of team.
Not confined in certain areas so you an flex your muscle and show your worth.
From what I can tell, unless economy changes things, most employees can retire here.
Cons
In comparison to other places, the technology being used is about 3 to 5 years behind.
There is also a bit of "old business" like practices.
Advice to Senior Management
Be more open to open technology. Create a better infrastructure.
