Glassdoor is your free inside look at Comerica reviews and ratings — including employee satisfaction and approval rating for Comerica CEO Ralph W. Babb Jr. All 122 reviews posted anonymously by Comerica employees.
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Ralph W. Babb Jr.
Current Employee – been working at Comerica full-time for more than a year
Pros – Great company to work for. Great benefits, bank holidays and generous PTO
Cons – None at all great company to work for
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2013-05-15 17:02 PDT
Former Employee – worked at Comerica full-time for more than a year
Pros – 1.) Great Team and Manager
2.) Good training program
3.) Good Exposure to underwritting and lending
Cons – 1.) Salary at the low end
2.) Limited Promotion and career option
3.) Old Boys club
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2013-05-09 20:35 PDT
Current Employee – been working at Comerica full-time for more than 3 years
Pros – great work life balance. great people to work with. great customer relationships
Cons – low paying in comparison to competition
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2013-05-07 22:32 PDT
Current Employee – been working at Comerica full-time for more than a year
Pros – Projected PTO use is great.
Cons – 1.Unfortunately, it seems as if management is allowed to treat, employees and customers very badly and instead of being repramanded they are rewarded.
2.The pay is on the low end and your raises are quite small.
3.Management is in competition with employees and seems unwilling to assist in their growth.
4.Insurance is not the greatest, even though your fees come out of your check every two weeks your co-pays are really high.
Advice to Senior Management – Be willing to reward all employees equally, encourage and inspire them with kind words. Be willing to create an environment of teamwork and not disharmony.
No, I would not recommend this company to a friend
2013-05-16 02:19 PDT
Current Employee – been working at Comerica full-time for more than a year
Pros – All holiidays you have off
fun working environment
meet alot of people
advance quickly
Cons – have to deal with dirty money
Yes, I would recommend this company to a friend
2013-02-23 13:03 PST
Current Employee – been working at Comerica full-time for more than 7 years
Pros – You get all the holidays off. You are also vested from year one for your retirement investments.
Cons – It may be more difficult to advance in the IT department unless you move to MI. Technology is about a decade behind everyone in banking (stil have paging services).
Advice to Senior Management – Have a team review suggestions for cost savings instead on dismissing the idea right off the bat.
No, I would not recommend this company to a friend
2013-03-15 06:03 PDT
Current Employee – been working at Comerica full-time
Pros – + Great vacation hours after you have worked there for longer than 5 years or reach a certain seniority.
Cons – - Bureaucratic, top - down management style.
No, I would not recommend this company to a friend
2013-03-06 16:36 PST
1 person found this helpful
Current Employee – been working at Comerica full-time for more than a year
Pros – Compensation is slightly higher than other retail banks in region. Conservative lending strategy means affluent and loyal clients.
Cons – Steep sales goals for loans, especially HELOCS AND BELOCS. Not many high traffic locations means you have to seek out business rather than business walking in. Technology and products are behind the curve.
Advice to Senior Management – Increase focus on technology for employees and clients.
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2013-01-24 11:20 PST
Current Employee – been working at Comerica full-time for more than 10 years
Pros – Comerica generally cares about their employees. The is resistance against outsourcing. Working conditions and environments are good to excellent. The company put a lot of focus and training into improving employee behaviors.
Very low employee turnover in IT.
Cons – Process improvement has been identified as a benefit so a lot of work has been done to improve processes. However, we have processed ourselves to death in several areas. Too many processes and controls when they aren't needed just to say the process has been changed with little real measurement of if the change was positive.
Staff is aging in IT. Many of the key resources are either already at retirement age or very close. Key people have been retiring at an alarming rate as the economy has been improving. industry pressure to do more with less staff have worked against bringing in replacement staff in time to get them trained and up to speed. It also causes problems because some of the senior are twice as productive as junior staff that hasn't completely developed making a one to one replacement not equivalent..
Advice to Senior Management – Comerica is highly critical of their managers. Most tend to focus performance reviews on the few things that went wrong and forget about the thousands of things that went right. This is common to the IT corporate culture. It would improve moral and productivity to focus more on achievements than just misses alone.
Advancement in management is almost non-exsistant for the past several years. Most new managers have been hired from the outside because internal managers and staff are rarely seen as acceptable candidates for promotion versus outside staff without a background at Comerica.
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2013-01-10 09:27 PST
1 person found this helpful
Former Employee – worked at Comerica for more than 10 years
Pros – Decent benefits. Ten paid holidays.
Cons – All tasks are micromanaged with the Kronos time management system. You have to punch a time clock all day long. If you are data entry and the phone rings, you have to punch out from the data entry task and enter the answer the phone task. You also must keep count of your phone calls, the items you file, and how many items you keyed in the system. You also must use your user id to use the photo copier! You reviews which are done twice a year are based on your Kronos totals. If you work one minute of unauthorized OT, you are placed on corrective action. If you are not comfortable with Micromanagement, Comerica is not the place for you to work.
Advice to Senior Management – Let the employee do their jobs instead of being "Big Brother!" You will lose plenty of talented people.
No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company
2013-01-20 11:54 PST
Why Comerica Bank? Extraordinary people. Exciting possibilities. Your success is what's next with Comerica. In the highly competitive world of financial services, there's one thing that sets a company apart-its talent… — Full Overview
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