Comerica

www.comerica.com
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Employee Reviews

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  1.  

    Lacking structure and consistency

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Credit Specialist
    Current Employee - Credit Specialist

    I have been working at Comerica full-time (more than 3 years)

    Pros

    Flexible hours, Bank holidays, Decent Benefits

    Cons

    Lacking adequate training. Policies are not consistent. Employees are not held accountable and also not valued.

    Advice to ManagementAdvice

    Consider how the habits of your employees could be affecting the companies growth and success. Provide consistent training so that everyone is completing tasks in the same way and with the same standards. Too many credit specialists do their jobs completely different, yet they are harped on for not doing it "right". Train them well and hold them accountable and you will see improvement on many levels, including customer satisfaction and retention.

    Doesn't Recommend
    No opinion of CEO
  2.  

    Great Work/Life Balance

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Internal Auditor Grade 33 in Detroit, MI
    Former Employee - Internal Auditor Grade 33 in Detroit, MI

    I worked at Comerica full-time (more than a year)

    Pros

    The department definitely embraced the concept of work/life balance. There was an opporutnity for alternative work schedules. There was very minimial required over time. For the most part, a lot of the people in the department were easy to work with and easy to get along with.

    Cons

    The pay was low in comparison to equivalent positions at other organizations. There was also issues with career mobility. These two factors were the top reasons for why there was a lot of turnover within the department.

    Advice to ManagementAdvice

    Implement bonuses are some other type of appreciation for employees. Ensure that pay is comparable to equivalent positions at other organizations.

  3.  

    Processing clerk

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Lockbox Clerk in Livonia, MI
    Former Employee - Lockbox Clerk in Livonia, MI

    I worked at Comerica part-time (more than 3 years)

    Pros

    Flexible hours, good benefits, work life balance. Nice environment competitive pay. Good co workers, cafeteria with good food good location.

    Cons

    Long hours, no rapid growth or challenges to be obtained. Management could be a lot better. Management needs better communication skills.

    Advice to ManagementAdvice

    Need better communication skills

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    good training, skilled approach

    • Comp & Benefits
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Comerica

    Pros

    good team environment, strong banking culture

    Cons

    way behind in technology, investment management can be a bit behind

  6.  

    Perfect small company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Teller/Customer Service Representative in Lansing, MI
    Current Employee - Teller/Customer Service Representative in Lansing, MI

    I have been working at Comerica part-time (less than a year)

    Pros

    They are a small bank so it gives you the chance to learn that foot work part of the job. So it really makes you stronger in sales.

    Cons

    the people are really old their so depending on where you work promotion might be a little harder then expected

    Recommends
    Neutral Outlook
  7.  

    Slow

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative II in Houston, TX
    Current Employee - Customer Service Representative II in Houston, TX

    I have been working at Comerica full-time (less than a year)

    Pros

    Good base pay, bank hours are always a plus. Good company to learn "Banking basics." District Manager for Houston West is very personable and talks with all employees regardless of title.

    Cons

    Base upon the location you are hired, customer traffic can be very slow. If seeking a job just to have extra cash then this is ideal. A person like me who is here for career advancement, not so much. Bank system is outdated by a couple of years. Can be hard for employee to learn the system without someone with experience to help. Bank help desk, is 50/50 reliable. When I have called on certain occasions the people who work in that department are usually rude and make you feel like you are disturbing them, even though its their job. Last but not least, certain branch managers are not qualified for the job. One particular I know is lazy and could have a drinking problem.

    Advice to ManagementAdvice

    Branch locations need to expand, Houston is a rapid growing city and Comerica needs to address this. Customers number one complaint is locations are not convenient.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  8.  

    Ok place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Underwriting Associate in Los Angeles, CA
    Current Employee - Underwriting Associate in Los Angeles, CA

    I have been working at Comerica full-time (more than a year)

    Pros

    -lots of resource to learn from

    Cons

    -feels like people are trying hold employees back from growth

    Advice to ManagementAdvice

    -help current employees grow

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    A good stepping stone to better things

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Server Engineer in Auburn Hills, MI
    Former Employee - Server Engineer in Auburn Hills, MI

    I worked at Comerica full-time (less than a year)

    Pros

    Wages for contracts were good, immediate management was very competent.

    Cons

    It's a bank, they pinch pennies run old hardware/software. If you want the latest tech look elsewhere, if you want to work on your duct tape and scripting skills this is a good stop.

    Advice to ManagementAdvice

    Run a cost analysis on your infrastructure, the old stuff may be costing you more than you think.

    Recommends
    Neutral Outlook
    No opinion of CEO
  10.  

    Analyst

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Comerica full-time (more than 5 years)

    Pros

    Stable but no growth for the future

    Cons

    Salary is low and does not grow overtime. Make sure you start high.

    Advice to ManagementAdvice

    Pay more to retain good employees

    Recommends
    Neutral Outlook
    Disapproves of CEO
  11.  

    Career development

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Comerica full-time

    Pros

    Office culture overrides other things

    Cons

    Salary and bonus shortfalls, less than most banks

    Recommends

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